12 Reviews
Not the most intuitive system for plugins (I managed to get it set up wrongly for a while, did not catch everything in the update notes), but the theme overall works. And when facing issues I've got a prompt response from a set of friendly customer support staff. Overall satisfied.
Author response
Thank you for taking time and rating our theme! It is much appreciated by our team.
We will keep it up!
A very functional theme and a great support team. Highly recommended. Thanks & Cheers!
Author response
Thank you so much for your comment! We want you to be satisfied with the theme you purchase and try to provide that quality customer service, that our customers expect. Looking forward to working with you again!
Good theme and the support is really really helpful.
Author response
We appreciate your review. Thank you for taking time to share your experience!
Its a beautiful theme. many options. Google-PageSpeed is bad (mobile: 9 and main: 30). That is not so good :-(
Author response
Thank you for taking the time to write the review of our theme.
You should not test with Google Insights only, but another services too (like Pingdom or GTMetrix). Anyway please contact our support team at https://support.themerex.net/, to check if they can advise you regarding speed optimization.
perfect support
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
Nice theme
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued! If there's a reason you rate 4 instead of 5 stars, please contact us back (http://ancorathemes.ticksy.com/), our support team is always ready to help.
Excellent theme that allows for extensive configuration. Customer support is very responsive and knowledgeable.
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Was looking to completely redesign my company with a new website, logo, business cards, and all. After searching long and hard for a theme that goes with the design of my company, I found The Mounty which just seemed to fit perfectly. The installation and demo content was some of the best I have seen out there which made it easy for me to get my site up and running in a matter of a couple days instead of weeks. The support was absolutely amazing! When I couldn't get something to work, between the support forum and messaging the designer - it was fixed within an hour.
HIGHLY recommend this theme and definitely this designer.
Author response
Thank you for giving us a perfect rating and for recommending our theme to other customers!
Really good customer support. I had an issue with my WPBakery and solved it within 12 hours.
Author response
Thank you for taking the time to write the review, your comment is very much valued! We look forward to working with you again in the future.
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