Web Themes & Templates

Reviews for The Retailer - WooCommerce WordPress Classic Shop Theme

Reviews for The Retailer - WooCommerce WordPress Classic Shop Theme

Cart 15,860 sales
Well Documented

1,356 Reviews

for Customer Support

Great theme which has served me well, customer support is really helpful too!

Author response

Really happy to hear you enjoy working with The Retailer! Thanks for using it!

for Customizability

Great theme, easy to use and tweak

Author response

Thank you for using The Retailer. Best of luck with your online store.

for Customer Support

Still excellent support, 2d themes of this team, congrats

Author response

Thank you so much! We are doing our best to help all our customers, and a feedback like yours is exactly what motivates us.

for Bugs

The theme is full of bugs!
V3 of the homepage (Shop by Outfit) is displayed correctly in the frontend, but cannot be edited in the backend.

When opening it in the editor everything is completely shot.

I have rebuilt the whole Wordpress 3 times to avoid a mistake on my part. Every time it was like this. This also with different PHP versions.

And the support is virtually non-existent.
To my support request came short one-line almost impudent answers. Rude, pissed off and no interest to even look at the problem.

After a short exchange of three such unbelievable e-mails, there was simply no answer at all.

I have never experienced anything so bad!

Author response

Hi @matzeelis,
Thank you for the feedback, I'm sorry to hear you had such a bad experience with our support team.
I just sent you an email providing you more info about that weird issue cause by that block. Please check your inbox and let's continue the conversation there.

Cheers,
Adrian B

for Design Quality

Thank you

Author response

Thank you for using The Retailer. Best of luck with your online store.

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