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Is there a lightbox feature for pictures in a standard post? When I click on them, they bounce to a separate view – pic only. Or is this something I need to do with an additional plugin?
Thank you for using our theme, unfortunately, the theme doesn’t support a lightbox feature for pictures in the standard post, we will consider to add it in the future. We don’t think there is a 3rd party plugin that can help. But we will do some research and if we found any plugin can help, we will let you know
Ok, thanks for the response. FYI, found a nice lightbox plugin that works with REX without any issues – Simple Lightbox from Archetyped – in case any other users want the Lightbox functionality.
Hi, how do I update the theme from version 2.0 to 3.9 please?
Thank you for using our theme, you can install this plugin and then you can update the theme in your admin panel.
Hi, another quick question. I like the look of the full-width slider but want to do the same thing with a Custom HTML page to put a full-width video. I don’t see an option to do that but is it something relatively easy to do?
Thank you for your question
If you want the custom HTML page has the slider, you should insert the same structure HTML of the module to your page. If you want that, we can offer you our custom service to create the HTML code for you
Hi there. Just purchased your REX theme and installed it. Activated the theme and it changed it, however now when I edit a page (I use SiteOrigin PageBuilder), I don’t see any of my content. I can’t Add Row or Add Widget – nothing is showing.
Deactivated all plugins, reactivated the PageBuilder ones – shows my content on the front end, nothing on the back end.
Re-activated my previous theme (Vantage) and everything is back to normal.
Is this an conflict issue with PageBuilder? Help.
Thank you for using our theme.
The theme doesn’t support the SiteOrigin PageBuilder. This theme has its own pagebuilder, so can you please use the pagebuilder of the theme to build your website?
To use help the theme work perfectly, please install and activate all plugins that come with the theme via Appearance -> Install Plugins.
Then to use the pagebuilder, please go to Page -> create new page -> name for it and select the page template as pagebuilder, you should see the pagebuilder panel. From here you can start to build your home page
If you need any help, please feel free to contact us at anytime
Ok, good to know. So I deactivated and deleted the PageBuilder plugins. Created a page, gave it a name and set the Template to Page Builder. It then shows two layouts with some “Loading …” text, then hangs. It doesn’t go any further.
I have the Classic Editor installed (since I like using that in some cases), so I deactivated that and tried again – changing to the Page Builder Template does not change anything on the screen.
The only plugins I have activated (that appear to be needed) are: BK Shortcode, Login With Ajax, Sidebar Generator and oAuth Twitter Feed for Developers.
Any other ideas? Appreciate your help with this.
Could you please email us the admin account? We will take a look to see what is causing the issue then help to resolve it soon
You can send the information via our profile contact box here
Ok, so I got it to work, sort of. Apparently there is a conflict with reCaptcha by BestWebSoft plugin as well. That’s fine, I can work around this. I’ll keep you posted…
Thank you, if you need any help, please feel free to contact us at anytime
I have buy your theme but for some reason I can not find it in my downloads now. I have a screenshot with license from evanto market.
Could you help me?
It looks like you have not purchased our theme, can you tell me which theme you are mentioning? Can you send us the purchase code for verification?
I can send Item Purchase Code but I think its better to send it with mail so i need your mail address (for privacy). The purchase date is 2018-11-12 12:32:00 UTC and the item title is “The REX – WordPress Magazine and Blog Theme”
with item ID: 13155569.
Thank you, you can send your purchase code to our email firstname.lastname@example.org
Hi, Is this latest version of The REX Theme? I want to use this theme on my badmintonbuys.com website but my budget is low please give me discount. Thanks
Thank you for your interest in our theme. We’re sorry that there is no promotion campaign for this item at the moment. If you have any questions, please feel free to contact us at anytime
I plan to buy this theme, is it working fine with wordpress 5.7 and php 7.4 or 8.0?
Thank you for your interest in our theme.
The theme is working well on WordPress 5.7 and PHP 7.4, we have not tested the theme on PHP 8.0, and we think that if you use the theme, you should use PHP 7.4 to have the best experience
Hi bkninja. Unfortunately I just don’t get the language sets working with loco. It always says “no translations have been found”. Instead, they are all listed below as “not assigned”. Using the “setup” tab does not provide any useful information on how to setup the languages for loco translate that they are understand. I really tried looking for the problem but it says “contact the author of the theme”. Which I do
I see the support time of your licesne is already expired, can you please renew it then send us the WP admin? We will help to set it up soon
Thanks for the respond. Actually that never worked and I replaced strings in a child theme. Did you eventually provide an XML-file for the correct implementation of the included language files?
I get jquery error in new post of admin panel (wp-admin/post-new.php) after i update Wordpress to the newest version.
Error message: “Uncaught TypeError: this._addClass is not a function”
What can i do to fix this?
Firstly, could you please renew the support time so that our team can help?
For your issue, it looks like the issue is not coming from the theme, can you disable all 3rd plugins and check again?
After updating to wordpress 5.6, the theme no longer works, I can’t edit articles!
Thank you for using our theme, I’m sorry for the issue. We see that the support time of your license is already expired, so can you please renew it so that our support team can help?
For the issue, our team will check from our side and will apply the fix soon if it’s the issue from the theme
We have tried from our side and see that the theme is still working well. Are you using any 3rd plugins? If yes, can you disable all of them and try again?
Hi! Why doesn’t the theme update redux framework? thanks.
Thank you for using our theme. The Reduxframework is just for the Theme Option panel, so it’s not needed to be updated because the version we are using in the theme is working properly
mobile menu section is wired and there no ticket rising system to talk support team , very less way to customize theme
Thank you for using our theme, you can message us here and our team can support you then or you can email us at email@example.com. We will check and help you soon
hi bkninja, i just bought rex theme.
is there possibility to install Your demo?
can You guys help with that?
Thank you for using our theme. Sure, we can help you to install the demo, could you please email us the purchase code and WP admin account?
Hello, I have a problem en the mobile version with the feature image on the posts. The text appears over the image. How can I fixed that?
Thank you for using our theme. Could you please email us some screenshots of the issue and please also send us the WP admin account, we will help you to fix soon
Our email is firstname.lastname@example.org
Hello, I have a problem: the options shown in the main menu are different in a mobile or a computer. How can I acess the mobile options?
We already answered this question via your email. Please kindly check it
Instagram footer widget disappeared?
The Instagram recently doesn’t allow to get the access token. So we have defeature this feature and looking for a way to add it back
Hello, Do you know the reason the options shown in the main menu are different if you look at it in a mobile or a computer?
Could you please send me more details about the question?
For example in the mobile view the menu offers you 15 possible links to different pages, but in the computer or tablet view, you get the 6 options that I want. In summary, we have 2 different menus with different options depending where you look the webpage.
Could you please send me the screenshots to show me what’s different?
Hello, There is a way to change the default “All capital” in Post to just the first letter in Uppercase? I did not find any option on the theme options and if I modify the ccs nothing happened. Thanks in advance
Thank you for using our theme, we are happy to help so can you please just send us the WP admin? We will help customize this soon
Could you be so kind to send me your email?
Thanks, I already send the information requested and days ago I send another questions. I will be so happy if you revise them.
Thank you. I’ve helped to make the change, please check again
I have checked and the change is working only inside the post but not on the main page or in every other place of the theme where the post is mentioned. Is possible to keep what you change all over the theme?
By the way thanks for the initial change.
Thank you for your reply. If you want to make change all over the theme, I think there will be additional fee for this customization because there are a lot of elements would be changed
If you accept the offer, then I can send you the quote soon
Hi! I just bought the theme, we are configuring and we cannot put the home page as it appears in your demo. Do you have a way to communicate to solve the problem? Thank you.
Thank you for using our theme, could you please let us know more clear about your problem? If possible, we can help you to setup the demo if you send us the WP admin
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