510 comments found.
the theme seems not working properly after installation. I cant edit or add anything, Advice please
please contact our support team at admin@secretlaboratory.dev
I apologise to have picked you to leave this comment but I was looking for a digital marketing template. not a stupid SEO template.I mean, seriously, has ANY of you web-designers ever heard about Digital Marketing? Seems not ONE of you has a clue. You’re all so obsessed with SEO that you wouldn’t even allow yourself to find out and then, ... Guys, Girls and all the other 232838823932932 self-announced gender categories (hope I didn’t miss any) – do some research on DM and then design just for “That”! I’m tired of looking all this repetitive, boring and copied copies templates here on themeforest, which appears to have evolved into some kinda cult that does the same thing over and over again. Creativity and Logic has long disappeared on here.
Hello. Please let me know how does the 1 click demo install works. Is it really easy? Thank you.
Yes it does
Hi i got this theme from friend because he is not using it. and when i try to auto install. its saying
“Something went wrong: ask you hosting support to check server logs to get a reason. Or use troubleshooting tips from theme documentation”
I have a problem installing a theme, I always get 20% crashed by the installation and this message pops up.
Please email our support directly at admin@secretlaboratory.dev and we’ll heop diagnose.
Hi What version of PHP does this work on? Anything in 8 seems to break it.
Please set up a support ticket at https://support.secretlab.pw/help-center and our team can assist.
redux-framework plugin and suppa menu breaking my WordPress site. Please advise
Updated theme, please re-download
Thank you. Much appreciated.
where is the demo content to upload its not in the dowmload folder
You can do a one click install. Our team can assist here if you raise a support ticket: https://support.secretlab.pw/
hey , a pre sale inquiry . having read this comment i notice that the installation is a headache . will you be willing to install the theme for me and configure the hard parts
Seems like there are no replys on time with this theme? I see many buyers with issues of theme installation and the demo data, pls can someone tell me if you can install it for me when i buy it? Urgent pls
Our staff can assist you here: https://support.secretlab.pw . Please raise a support ticket.
hi, i’m having problems when installing demo of the theme
Please raise a ticket here and we can assist: https://support.secretlab.pw/
Hello,
where can i download die the PSD Demo Theme ?
If you raise a ticket here: https://support.secretlab.pw/ our team can assist.
A Question, i install the theme i dont get the theme Like Your Demo Pages. I installed the Plugins but the theme ist empty. How can i get the same view like your Demos Pages ?
The support desk can help you to install: https://support.secretlab.pw
Porfolio sections are not displaying .. What to do ?
Please raise a support ticket here: http://support.secretlab.pw/ and our team will assist.
I have a site that is constantly getting shut down when I attempt to activate certain plugins, even when there are no other plugins active which isolates the probability of any other plugins conflicting. I must get my server adjusted to allow for this, either bumping up the server, changing server, whatever. I just need it resolved as quickly as possible. From my theme helpdesk: Minimal Server Requirements
Wordpress 4.1 or higher. PHP 5.4 or higher. MySQL 5 or higher. PHP.ini settings: max_execution_time 30 memory_limit 128M post_max_size 32M upload_max_filesize 32M allow_url_fopen ON
Yeah the hosting is a common issue here, you can have our team help you through the process here: https://support.secretlab.pw/ please raise a support ticket.
Hi, please create a support ticket here: https://support.secretlab.pw/help-center and our team will take a look and fix the issue for you.
ready I just wrote them. !! I hope you can help me soon. Thanks
Thank you.
Hi there, I’m finalizing my decision. One pre-sale question, do I get lifetime updates to the premium plugins you use in your theme? Like slider revolutions and so on.
Please raise a support ticket and our team will help you here https://support.secretlab.pw/
Is this theme support elementor?
Not yet unfortunately.
I cannot upload this theme to my wordpress.
Name Description Full PSD Stylesheet is missing. Icon Font Stylesheet is missing. Icons Graphic Stylesheet is missing. IncreasePageSpeed Stylesheet is missing. Licensing Stylesheet is missing. Themeforest Stylesheet is missing. documentation Stylesheet is missing. licensing Stylesheet is missing. plugins Stylesheet is missing. The SEO Child The parent theme is missing. Please install the “the-seo” parent theme.
Please contact our support panel https://support.secretlab.pw/ and our support team will assist you at no extra charge.
Hello,
I have by mistake removed the layout settings custom value and because of that My home page header and footer are showing blank. Can you just send me that layout setting code. As I have checked its documentation as well. I did not get that..I dont wana install demo data again here is my site link
https://www.truismdigitalmarketing.com/Please contact our support panel https://support.secretlab.pw/ and our support team will assist you at no extra charge.
I am not able to login there and evanto login showing error. Home page footer issue I have fixed but internal page header not working
Please sign in by creating an account other than Envato, there seems to be an issue on their end.
Regards
Please send URL, admin login, password to our support panel https://support.secretlab.pw/ and our support team will assist you with this at no extra charge
The suppamenu is refusing to activate, is there any reason why
Please send URL, admin login, password to our support panel https://support.secretlab.pw/ and our support team will assist you with this at no extra charge.
