I cannot recommend this theme, it is terrible! As others have mentioned, it is very buggy and many of the plugins used are out of date. These cannot be updated either as they break the functionality of the site. So many settings are hidden away and not easy to find. Please avoid.
124 Reviews
Hello,
The theme has a lot of bugs! Also, I tried to contact their support but I receive errors when submitting the support ticket on their site! Please stay aware of this "SECRETLAB" team, they are probably from another planet. lol.
I cannot install the theme, the installation of the demo has failed and I can't get in touch with the support, I sent several emails, no answer yet.
I'm trying now to request for a refund, otherwise the money are gone.
!!!
Author response
Our team can assist you if you contact direct at admin@secretlaboatory.dev
I didn't realise so many bugs like other say in their comments, I only comment to warn that the latest version of this template, 5.9.2 - 30.03.2023 (!) still uses the required old Types Toolkit plugin which is not compatible with PHP 8 and above, making the whole template incompatible with PHP 8! Disabling it seems fine, not sure though about what will be missing.
I am no longer using this theme for my website as my web develop has confirmed this theme is exceptionally buggy.
Types Toolkit is old, cant update. Ruins the theme.
There are unlimited problems with themes its better that a person build a theme from scratch for OWN, this is the first theme I bought which have a bundles of uncessary plugins, after buying the theme I knew that 200+ $ plugins are outdated and a lot of heck to update, Its not user friendly like other themes a lot of hidden things are included. Let's check their company name "Secredlab" these guys are ATM machines and generate a lot of money form support they don't help wordpress community. I lost 71 $ thank you "SECRETLAB"
it is taking me a lot of time to understand how to import the demo content
nice
Al intentar instalar el tema me dice link caducado, necesito una solucion
Thanks for resolving our issue, support has been great.
Good customer support
Very nice design with a good support team that helps quickly when you have a question.
A downside is that the frontend components such as the testimonials are not very extensive in terms of options.
by RoRoW 2 years ago
Great support and helpful team. Nice theme.
Thank you very much for the great theme
Great support to help you get things up and running! Really appreciate the fast and helpful support.
Such a nice Custom Support I was stuck in between some conditions and they solved all my issues.
This theme is perfect. I was able to customize everything I needed. The website loads super fast on my $14 a month vps server. The support is fast and is great at helping! This is the best theme I have ever bought and I am so happy with it.
