Discussion on The Simple - Business WordPress Theme

Discussion on The Simple - Business WordPress Theme

Cart 1,860 sales
Well Documented

ellethemes does not currently provide support for this item.

282 comments found.


REVERY Purchased

This theme needs an update, don’t buy it until the fix the issues so many bugs!


HetWB Purchased

For everyone that got problems: - Theme installation works, read the documentation - The theme creator messed up with not updating WP Bakery to 6.10 version, Themeforest should remove this theme from sales until they fix this.

Since I upgraded to PHP 7.4 the plugin “Elle Framework” does not work anymore correctly. There ist an error code showing up on the website:

Warning: Creating default object from empty value in /home/.sites/149/site3894473/web/wp-content/plugins/elle-framework/admin/inc/class.redux_filesystem.php on line 29

The problem would probably be fixed if I downgraded to a PHP version earlier than 7.4, but unfortunately this is not possible with my provider. And there is no update for the plugin either.

I wrote an email to ellethemes a week ago, so far I haven’t gotten a reply. The support page has also been down for some time. Has anyone had similar experiences? Or does anyone have an idea what I could do?

Thank you in advance for your help!

I need help ellethemes@gmail.com.... the theme isn’t importing, and i also sent 2 emails to assistance. help please.


I need some assistance with this theme or Refund me!. IT’S NOT IMPORTING.

Please issue my refund asap!

FYI: A new update was released which has an update to the latest version 6.9.0 of WPBakery. I have 6.8.0 which works fine, but the update breaks the site. I won’t be updating, not sure how long one can stay with older versions of software?


rtl support??

Hi Ellethemes,

After the update, the revolution slider problem is solved but now the codeless framework plugin is giving issues. When I am trying to click on customize page for the theme, the site goes down and the customize page doesn’t load. After going to recovery mode, it pauses the plugin and shows the following error in the description:

Codeless Framework Tools for Specular & Tower Theme

Version 1.0.2 | By Codeless | Visit plugin site This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 186 of the file /wp-content/plugins/codeless-framework/include/widgets/simple_topnavwidget.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, bool given in/wp-content/plugins/codeless-framework/include/widgets/simple_topnavwidget.php:186 Stack trace: #0 /wp-content/plugins/codeless-framework/include/widgets/simple_topnavwidget.php(186): in_array(‘mail’, false) #1 /wp-includes/class-wp-widget.php(534): SimpleTopNavWidget->form(Array) #2 /wp-admin/includes/widgets.php(274): WP_Widget->form_callback(Array) #3 /wp-includes/class-wp-customize-widgets.php(1122): wp_widget_control(Array, Array) #4 /wp-includes/class-wp-customize-widgets.php(1070): WP_Customize_Widgets->get_widget_control(Array) #5 /wp-includes/class-wp-customize-widgets.php(712): WP_Customize_Widgets->get_available_widgets() #6 /wp-includes/class-wp-hook.php(307): WP_Customize_Widgets->enqueue_scripts(’’) #7 /wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #8 /wp-includes/plugin.php(474): WP_Hook->do_action(Array) #9 /wp-admin/customize.php(123): do_action(‘customize_contr…’) #10 {main} thrown

Can you please look into it?


Hi Ellethemes, I bought this theme today (specifically for the look of the homepage slider) and after installig I wanted to show the BusinessAgency homepage.. But apparently, the revolution slider is not working because it requires a newer version of the plugin. The support page is also unreachable. Can you please urgently look into the issue?

Hello, Seen that the support is not at all provided via comments or emails… I am not at all satisfied with this product, can you please refund the money?


We have just updated Revolution Slider to the new version.

Best Regards!

Dear Elle themes,

I have a question about “the simple” theme. Since the new PHP versions 7.4, 8.0 and 8.1 are the only ones usable (used 7.3 before) the website doesn’t function properly anymore. I discovered what the problem is. It’s the plugin Elle Framework. I have disabled all plugins with no difference, only when i disable the Elle Framework is works fine. What can i do about this? Note: with PHP version 7.3 everything worked fine.

Here is also one of the codes i get when i activate the elle framework plugin:

object from empty value in /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-content/plugins/elle-framework/admin/inc/class.redux_filesystem.php on line 29 Warning: Cannot modify header information – headers already sent by (output started at /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-content/plugins/elle-framework/admin/inc/class.redux_filesystem.php:29) in /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-includes/functions.php on line 6712 Warning: Cannot modify header information – headers already sent by (output started at /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-content/plugins/elle-framework/admin/inc/class.redux_filesystem.php:29) in /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-admin/includes/misc.php on line 1310 Warning: Cannot modify header information – headers already sent by (output started at /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-content/plugins/elle-framework/admin/inc/class.redux_filesystem.php:29) in /customers/9/5/2/pedicure-geha-zwolle.nl/httpd.www/wp-admin/admin-header.php on

Waiting for your reply. Thank you. Lems


Please send an email at ellethemes@gmail.com. Our staff will look at this issue.


Hi Elle Themes, I didn’t receive an email from you yet. Did everything go well? Waiting for your reply.

Hi Ellethemes, did you receive my email? After 3 weeks still no response..

Hi, your theme has a problem of security (standing as said bu bitdefender antivirus) . The file is also SIGNED AS MALWARE by BITDEFENDER on your DEMO: http://thesimple.ellethemes.com/wp-content/themes/thesimple/js/main.js?ver=1 and block some functionality.

Can you anwser quickly?

MALICIOUS FILE: JS:Trojan.Cryxos.7969


Sorry, but there is no virus in our theme.

I have checked the file and is everything ok.


Hi, you don’t anwsered for 9 days… so we do all by ourselves. The virus was probably a false positive, we checked the code and it seems legit. But antivirus block our site. And also your demo site.

So we contacted BITDEFENDER and requested a verify. In 3 days the alert was removed by theme. We resolved a problem for millions of potential users of your theme.

You are welcome!

Thank You!!!

Hi, I have tried to contact you via several methods to get support as the support link on this site is not working, please can you respond, thanks.


Sorry please let me know which is your issue.


I had to go to an independent developer and pay them to make changes as I couldn’t wait any longer, are you able to refund me for the support please?

I tried all methods to contact you and no response.

These were my issues. So, it’s the responsive causing me issues, when on ipad the menu needs to go and the very top area is not shrinking in text size…

The menu icon doesn’t even show at phone sizes.

Also the Parallax Image backgrounds are not resizing.

I can’t find anything in the theme options to adjust any of this.

Hello, I hjust installed the theme and got this error:

Warning: set_time_limit() has been disabled for security reasons in /home/clients/6317cd9ca94b39476f2b6fe1d4c732b9/sites/test.ch/bf/wp-content/themes/the-simple/functions-simple.php on line 680

What to do?


You can go on functions-simple.php and comment the function to remove this error.


Hello, there is a problem with the display of the footer when putting labels in an article or a page. Where is the php code to change the “Blog” article header, I would like to put “actuality” instead. Thank you

Was having issue with importing dummy data (as it seems to be not working). Tried accessing your support page, but it seems to be down(giving blank page). Then went to your main website, but there also its empty (just the logo and subscribe button). No email to contact or anything! I have sent a message through ThemeForest’s message option. Please assist. It’s urgent!

Hello, I am trying to contact the support, but the support page is not working, and no one is replying on facebook.


No user login or user create account page ?



olog Purchased

I bought support yesterday (theme was licensed in September 2017). When I hit the “Go to item support” button, the screen goes blank and I can’t do anything. Please let me know how to solve this problem.


Please let me know what is your issue.



olog Purchased

I need support for two points. The theme version is The Simple 1.3, site: https://www.olog.co.jp.

1) When I set an external link in the custom links section of “Appearance > Menu”, the link doesn’t work, only in PC view, but in mobile view it works. This is the “SHOP” menu of the site. Please let me know what is causing this. Will upgrading the theme version solve the problem?

2) The mobile display is slow. Google “PageSpeedInsight” shows that the cause is CSS/JavaScript related, so will upgrading the theme solve the problem? Please let me know if there are any other ways to deal with this.

Hello support team, any updates on the Portfolio plugin and portfolio pages, i need to get those pages fixed, the options have disappeared from the Simple Theme. Can you assist please, as my webpages are broken for main portfolio and sub pages for portfolio as well. I have purchased support from you, so please assist. Thank you.


Please can you send an email with your wp creds so I can check into your issue?


Hi, I want to make the “service circle icon” images clickable with a hyperlink on the home page, how can I do this please as it seems that the theme has remove the ability to make images have hyperlinks attached.


In this case, you can try to link the Visual Composer, Column element instead of the service itself.


There is no option in the column settings for a hyperlink either.

Hello, I bought the theme, but I am not satisfied, can you please refund the money? I have already contacted you via email. Thanks a lot for your help.


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