Reviews for Theater - Concert & Art Event Entertainment Theme

Reviews for Theater - Concert & Art Event Entertainment Theme

4.50 (14 ratings) 4.50 stars
Cart 973 sales

14 Reviews

for Design Quality

Pro Beautiful Design!

Con Could use a teeny bit more in the How To document such as info on Contact Forms, capcha etc.

Author response

Thanks for feedback, we really appreciate it. We will take your remarks regarding docs into consideration, thanks a lot! Should you need any help with the theme, please contact our support at http://cmsmasters.net/support, we'll be happy to help you with any questions concerning theme functionality and troubleshooting, guide through the installation and demo content uploading process. Thank you!

for Customer Support

I appreciate the quick customer support

Author response

Thanks for your review! Yet we would be thankful if you could provide a bit more clarification about the three-star rating you have chosen. Just please specify the issues you need help with at http://cmsmasters.net/support, and our support team will make sure to help. Thank you!

for Design Quality

I am french and I can say that everything was perfect: from the quality of the documentation to the design and the customizability.. wonderful! the friend for whom I created the website was more than pleased! thank you for him!

Author response

Thanks for your feedback, we do our best to make our customers happy!

for Customer Support

Effective support ! I'm working on the theme with my customer and he is appreciating a lot the design, but also the many features that make the theme a real tool for controlling your business. Is a theme that is worth all its money. Premise I'm not a developer but from my point of view: some links in documentation that refer to actual examples of html, JS, css to implement the theme will be great! Ty staff, good job :D

Author response

Thanks, we really try to do our best and help customers get a great user experience with our themes! We will consider your remarks for future development too, thank you!

for Customer Support

Customer assistance is TERRIBLE ! No phone number.. just a long series of time wasting correspondence getting nowhere.. Sorting out how to make your site appear like what you think your buying is nearly impossible.. buyer beware.

Author response

Thanks for contacting. Please note, that response time might be up to 2 business days, though we surely do our best to reply to the requests as fast as possible. Support is provided only via tickets on Zendesk - the ticketing system we're using is really a secure one.

Our support agents installed the theme and the plugins for you, imported demo content and theme settings. Please check your site and let us know if you need any further assistance, you can always reach our support at http://cmsmasters.net/support

Yet, if you decide that you would rather apply for a refund, you can do so at http://themeforest.net/refund_requests/new

Thanks!

for Design Quality

Pure and elegant with a timless touch while beeing still modern. Very good look on responsiove devices.

Author response

Thanks, love to hear your feedback!

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