Discussion on TheCraft | Responsive Multipurpose WordPress Theme

Discussion on TheCraft | Responsive Multipurpose WordPress Theme

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80 comments found.

Hi,

When we have more then 30 variations on the woo-commerce product its give me error. “This product is currently out of stock and unavailable.”

Even i increase the variation limit to 250 and even added the stock value but still the same problem. its working fine for 30 variations only only but if we have more then 30 its showing problem.

How to fix this issue. waiting for quick response. thanks

Hello, for support pls open a ticket in support website and provide following info:

1. Themeforest purchase code ( *required for support ) 2. Website link 3. wp access to inspect from inside/

Support website link – ninzio.com/support

Regards

p.s. Here is some info how to increase woocommerce default variations limit:

https://www.youtube.com/watch?v=QQ_pvjbx2Gs

But if you will need some other support, pls provide info noted above.

Hi, where does one change settings for the mobile version of the menu?

Also, where do I find the actual code? In the Theme File Editor? Or is it in a file?

Thanks in advance.

For support please open a ticket in support website then provide your themeforest purchase code and website link – ninzio.com/support

Good Afternoon, I just updated the theme for my client, but WPBakery didn’t update with the theme. “WPBakery Page Builder You have version 6.4.0 installed. Update to 6.7. View version 6.7 details.” Did you include the latest version of WPBakery with the theme update? Thank you kindly. Charissa for iatropoulos

Instrucrions for you how to update theme and all required plugins – https://ninzio.com/update-wordpress-theme-plugins/

Hello. The theme is great. But I found I unusual mistake with WPML plugin. The products by German don’t display, but I can see all product with any others theme. Does somebody have problem with WPML?

Can you give recommend how can I find problem? The errata is about product variations not being visisble. In my case, the taxonomy archive page is not picking up any products. The problem is only with your theme active.

So, my support has done about months ago. I’m not ready to buy new, if this problem not with the theme….

Please extend your support and open a ticket in support website, by providing website link and wp access ninzio.com/support

Good Afternoon, we just updated the theme and it did not come with the latest version of WPBakery. Version 6.4 is installed, but 6.6 is the latest. Will you be releasing an update for this? Thank you so much. – Charissa W. for Nikos I.

Theme latest update include WPBakery 6.6.0 for sure. Re-download full theme zip pack and in “plugins” folder you will find “js_composer.zip” file, upload it as a new plugin and replace with existing plugin version of WPBakery on your WP installation.

Regards

I’m waiting for ticket support. My ticket is #6299

we answer during 1 business day

Where Can I download full zip pack of slider??

I need to put subscribe form on footbar area but it show shortcode not show form.

Hero section is not show

Please open a ticket in support website, provide link where this is happening, and provide wp access – ninzio.com/support

Hi, I just updated my WordPress. My theme, all plugins and PHP language to the latest versions. Now I am getting an error message regarding the function.php file. I haven’t touched it. So it is related to the latest theme version. I guess there is something wrong with the coding. It is giving a E_COMPILE_ERROR and it says:/themes/thecraft/framework/visual-composer-custom-row.php’ (include_path=’.:/opt/RZphp71/includes’)

Hello, theme is 100% ok, pls make sure that you update all plugins: WPRT addons for craft, WPBakery, Rev Slider.

Please extend your support and open a ticket in support website with your website link and wp access, we will inspect from inside and solve:

website link: ninzio.com/support

Regards

Good Evening, We just updated the theme, but it didn’t seem to include the latest version for WPBakery. Can you please advise how to update WPBakery to the latest version through the theme? Thank you kindly.

Theme contain latest version of wp bakery for sure.

IMPORTANT NOTE: Theme have a new update now. So this is very important update to make theme compatible with WP 5.6. Follow this info:

1. Redownload latest version of theme from themeforest. Then update theme files, and plugins: Revolution Slider, Theme Addons Plugin for WPBakery Plugin, WPBakery plugin.

2. You can update plugins by simply deleting and uploading new theme and plugins folder via ftp

3. Or you can update plugins the following way: goto wp admin panel > plugins > deactivate and delete noted above plugins, first delete Theme Addons Plugin for WPBakery Plugin, then other plugins. Then goto wp admin panel > appearance > themes. Delete Theme. Then upload new theme version and install and activate all recommended plugins ( new versions will be installed )

4. In page builder row element full width maybe will need to be re-assigned, because this option code was re-created in new version

5. Backup your website before updates.

Regards

Slow Home Page loading caused by your style CSS According to the page PageSpeed Insight your CSS is causing a slow loading page. My website was running normally until yesterday (January 22) and the home page is now blank ! Could you please release considering this point. Thank You in advance

It looks like you updated WP to 5.6 version, that’s why all your issues came. Theme have a new update now. So this is very important update. Follow this info:

  • Redownload latest version of theme from themeforest. Then update theme files, and plugins: Revolution Slider, Theme Addons Plugin for WPBakery Plugin, WPBakery plugin.
  • You can update plugins by simply deleting and uploading new theme and plugins folder via ftp
  • Or you can update plugins the following way: goto wp admin panel > plugins > deactivate and delete noted above plugins, first delete Theme Addons Plugin for WPBakery Plugin, then other plugins. Then goto wp admin panel > appearance > themes. Delete Theme. Then upload new theme version and install and activate all recommended plugins ( new versions will be installed )
  • Full width option in row element maybe will need to be re-assigned, because this element code was re-created.
  • Backup your website before updates.

Regards

DS15

DS15 Purchased

Hi support, any updates for us including the latest WPBackery and compatible with Woocommerce 4.8x ?!

It is big update, almost ready, this week will release. Working

DS15

DS15 Purchased

Hi, with this update al background images are gone! Also my homepage most of the images are gone. Any solution?!

The reason is not theme or theme update, please send us your website link and wp access via support website, we will inspect from inside:ninzio.com/support

P.s. For support you need to extend support period

Hi. I acquired TheCraft with my envato elements account. I installed the theme, all the recommended plugins (including WPBakery) and then did the “one click import” process. The pages are displayed correctly, but when I try to edit a page with WPBakery’s front end editor, it all appears blank and I cannot edit anything. What could be done in order to fix this?

It is WPBakery issue, you need to wait theme near update with latest WPBakery version inside to update that plugin and all will work fine again. Use backend editor until theme update pls.

Regards

Thank you for the prompt response. Ok, I will wait for the new update.

DS15

DS15 Purchased

Can you make more offten updates? The WPBakery Page Builder in your version is Vulnerable !!!

DS15

DS15 Purchased

Other themes can, so why don’t you?

All plugins can be updated auromatically, rev slider and wp bakery need to be updated with theme update. We update theme and plugins frequently.

DS15

DS15 Purchased

Mwaa.. frequently it isn’t

Three plugins did not upload properly with the theme and cannot be installed: Visual Composer, Revolution Slider and WPRT addons. I cannot start working on the site until I can get these plugins installed properly. I submitted support ticket #5108 and am waiting or a reply. I hope you can help. Thank you. We just switched to this theme from another theme and need to get the site up quickly, but I cannot begin until we have visual composer/WPBakery working. And revolution slider.

solved.

Thank you! I will do my best to rate your product here, though it was purchased under my boss’s envato account, so I don’t know if it will let me rate something I haven’t purchased from this account. Either way, I appreciate the prompt help. Ah, so I just logged in and getting an error with the WPBakery plugin now—it won’t update. I just updated the ticket with a new screenshot. Hopefully we can fix this. Thank you again.

pls contact us via support tickets.

Hi, i installed woocommerce, however the theme hide the sidebar on mobile, is there a way to show the sidebar on mobile?

it is done to make theme easier for mobile users, to show it you need to add custom css code to wp amdin panel > appearance > customize > additional css:

/** Show sidebar on mobile **/

@media only screen and (max-width: 991px){

#sidebar {
    display: block;
}
}

P.S. And we want to ask you to give 5 stars if you like our work. It will help us a lot to continue developing this theme

To rate go to http://themeforest.net/downloads

Hi! I have few questions before purchase: 1º.- Is it possible a random option on the team member section? I mean, we are more than 30 members and I need to show members in differet positions when you refresh the webpage. 2º.- How many rows and columns could I show in the same mamber page? 3º.- Is it possible to have categories in order to make groups of team members? 4º.- Do you have any “trial period” or any kind of period where I can test the team in order to see If is what I need? Thanks!!!

Hello,

1. No, team members show in date ordering, last posted team member show last. Only with custom PHP files change this can be possible.

2. You have unlimited numbers of rows, to show in member page. Columns from 1 to 6 per row.

3. Yes, you can set category to team member and then show exact team members by category.

4. Unfortunately we do not provide trial for our themes. We will do our bests to help you in support after purchase and you can also ask a lot of pre-purchase questions.

Regards

Hello, the post image appears to be smaller in the post (795×405) but the image is larger originally (860×470). is this a bug or on purpose? because the image doesn’t occupy the 865px width for post content

https://ninzio.com/craft/officers-fired-after-removal-of-united-airlines-passenger-5/

This is normal, no worry. Created to match different devices.

Regards

I opened a support ticket, but never heard back and now I can’t log in or register again (I get an “Invalid Nonce” message, whatever that means). Anyway, is it possible to shorten the header? I figured out how to shorten the menu, but the header doesn’t shrink with it.

Please email us your exact request, what exactly you want to have in result, website link and wp access, we will do our bests: support@ninzio.com

Hello. we have your theme in envato elements and we loved it. the problem tho is that we had the theme “the builders” and you removed it. the theme “TheCraft” is almost close to the theme “the builders”. now the problem is that the actionbox on the button don’t have any icon except the action box on the footer. can you help me figuring out how to fix it? i know there’s no support when you get it on elements so i understand if you can’t help me. have a great one!

Hello, this can be done with custom css. Please purchase theme from themeforest, open a ticket in support website, give us exact place where you want tit to have, we will do it for you as a custom task: https://ninzio.com/support/

But without valid themeforest license code, support is not available, unfortunately.

Regards

Hello Ninzio, does (the latest) Craft version display Woocommerce product categories Description texts to be shown at the shop categories? Hope too here from you.Tnx in advance.

DS15

DS15 Purchased

Hmmm, thats old school…and not so handy any more, cost a lot of time. Other themes offer easer way to update via WP admin. Can you also in the future please?

there are a lot of ways to update plugins via zip, you can choose any of them. We will examine this case for future updates for sure, and if there will be better way, we will improve.

Regards

DS15

DS15 Purchased

Thank! I hope so… because the time it took to update Craft I did 6 others sites with an other theme ;-)

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