56 comments found.
can not activate Theme.. a page full of errors.. Ticket support sends no mail for authentication…. I have payed for…
Hello There,
Can you please write us email from our profile and share your WordPress URL our representatives are there to help.
https://themeforest.net/user/kodeforestThank You
I am unable to use setting under Page Builder after the recent WordPress update. Please help. Can’t make any changes.
Hello There,
Can you please open a ticket at our ticket support system using https://kodeforest.com/support our representatives are there to help.
Thank You
Opened a ticket.
Hi there, could you please answer Ticket #280599. I need an answer urgently. Thanks ever so much.
Hello There,
Your ticket is answered, please reply back on ticket to get quick support and resolution of the issue.
Thank You
Hi there, I just renewed my support contract with you but I don’t get an answer on your support system (Ticket #220306). Could you please have a look at it, I need an answer urgently, Thanks very much.
Hello There,
I hope your ticket is already addressed, if not please reply us so that we could solve it ASAP.
Thank You
Your theme doesn’t work with Wordpress 5.6.1 Please reply to my Support ticket.
Hello There,
I seems your pointed issue is fixed, you need to clear the cache in order to see the changes.
Thank You
Hello, Can you tell me how to hide the author name (who posted the content) from the page.
Hello There,
You can hide it from Page or post options also via CSS for more information please open a ticket in case you need further assistance on this issue, you can access our ticket support system using http://kodeforest.com/support
Our representatives are there to help.
Thank You
Hi, I’m interested in this theme, but I was wondering if you can share the Events in the calendar to facebook? If not, is there a plugin I can add for this integration? Thanks.
Hello There,
There is option to share events or posts on Facebook, or google, if you are talking about calendar sync right now its not added, we are currently working on big updates to come with in next couple of weeks, regarding pagebuilder and theme options.
Thank You
Hi ! Does this theme include Visual Composer, or something like that ? Thanks for your quick answer !
Hello There,
Yes theme do have visual Composer compatibility but you can also use Built in Pagebuilder which can help you built you website in no time.
feel free to make a purchase in case of any trouble open a ticket at our ticket support system using http://kodeforest.com/support
Thank You
Would like to purchase but theme was last updated almost a year ago. Any updates?
Hello There,
Update will be available in current week, thank you so much for showing interest in our theme.
Thank You
Hello, I was curious if you had a social icon for Instagram.
Thank you
Hello There,
Social Icon Instagram can be added.
Thank You
How do i add the social Icon instagram to the header?
Hello There,
You can add Social Icon from theme options.
Thank You
Hello, I’m not seeing an option for Instagram under the Social Settings in Theme Options
Hello There,
Can you please open a ticket at our ticket support system using http://kodeforest.com/support our representatives are there to help.
Thank You
Hi,
I haven’t received any feedback on Ticket #842488 in a while? Could you please look into it?
Hello There,
You will be responded with in next few hours, our support staff work from Monday to Friday we reply within 12 to 18 hours.
Thank You
Thanks guys. Just read the last message. Most of the previously listed issues I sorted out myself over the weekend (when the environment was calm)
Thats Great 
Hi,
I was wondering if this theme supported PHP 7 and Wordpress 4.8.1
thanks!
Hello there,
It does support Latest WP 4.8.1 and php 7 in case of any trouble after purchasing this theme feel free to open a ticket at our ticket support system using http://kodeforest.com/support
Thank you
Good day! I sent a support request 4 days ago! But no I’m still not responding…Please answer soon!!!
Hello There,
Can you please give me your ticket ID where you have send the request.
Thank you
Hi! Ticket #666255
Help me please! It is very importantly!!!!
Please… Help me!!!
Hello There,
Please be patient our team is already giving your support for your issues, they will contact you shortly, please reply there on support in case they have any question for you.
I have already forward your request to them.
Thank you
Hi,
Your theme looks great.
I saw in one of the comments that you were planning to add other payments gateways than Paypal? Did you manage to do it or is Paypal still the only payment gateway ?
Thnx
Hello There,
Yes Stripe and Authorize also can be used with The Event.
Thank You
Hi,
Thanks for your message.
Do I need to do any integration to use Stripe? On your demo website (default), when I click on “Book”, the form only contains the button “Checkout by Paypal”.
If you have a demo website with Stripe, I’d be interested in having a look at it.
Thnx
Also, do you provide a child theme?
Thnx
Hello there,
Stripe payment method can be added it’s not available on demo but we can ads this, child theme is available with the theme.
Thank you
Dear support, I tried to import the dummy data but the message is always the same: loading error, the template is almost empty, the main layout I chosed it’s impossible to load , so I can’t use this template. Please, can I have some kind of support? thanks
Hello There,
Please open a ticket at our ticket support system using http://kodeforest.com/support
Our representatives are there to help you.
Thank You
we tried. we registered, but the confirmation mail does not arrive
Hello There,
Please use Hotmail Gmail or Yahoo email address in order to get quick confirmation.
Thank You
Hi, I would like to have some information about the theme, before buying it. 1. What payment methods will be accepted? 2. Is it possible to personalize the form fields of registration? 3. I need to download the list of the enrolled participants to each event with the .csv format or something else that can be opened with the Excel program. Is that possible?
Hello there,
Here are the answers of your questions below.
1- We are using the Paypal payment method in the theme.
2- In order to customize the form fields of register customization in the code files are required for achieving that.
3- Currently this functionality is not available in the theme but it can be obtained with the help of the third party plugins.
Thank you.
I will like to setup a conference schedule, can you help me?
Hello There,
Sure i would love to help, can you please open a ticket at our ticket support system using http://kodeforest.com/support
Thank You
Hey there! Just to let you know your theme has been included in our latest Tuts+ roundup: 15 Best WordPress Event Themes: For Conferences and More. Nice job
Hello there,
Thank you so much for including our theme to the top 15 of latest tuts. We are really happy to see this. Will work more hard to bring more awesome products
Thanks alot for the motivation.
Dear Support , I would like to buy this can you clear my below concerns .
After installing demo content , the site will look exactly as you shown ?It includes images ?Visual composer is there for page building ?Thanks
Hello There,
Yes after install site will look exactly same like demo. Images are not part of the package. Yes Visual Composer is Available for page building.
Thank You
Hello – I have been trying to sign up and cannot get through to your system. I have used a work email and a hotmail email. Neither receives a confirmation. There are lots of issues with your theme and need a quick resolution. Thanks!
Hello there,
No need to worry about the issues you are facing. We back up 100% support for all our products. You need to register to the support system via the gmail or yahoo email service. If you are registering with the hotmail service then please check your spam folder.
If you still faces the problem using the gmail / yahoo email service then you can directly send a message to the author via the profile message service.
Best Regards
Hello – I have tried signing up with four different email addresses, but none of them work.
Hello there,
Please wrote us email from profile page, share your wordpress URL and login details so that our representatives assist you with the issues you are facing.
Thank you
Hi there, is it possible to add more than one event at the same time for people to register?
Hello There,
Yes you can add as many events as you want with same date.
For More information and questions feel free to open a ticket at our ticket support system our representatives are there to help you with the issues you are facing.
You can access our ticket support system using http://kodeforest.com/support
Thank You
Thanks for the quick reply.
1. What about the colour scheme (for example the orange from the booking form). Can I change that into whatever colour I wish via Backend? 2. Can I use just a booking form via E-Mail without Paypal? 3. What about the images ? Are they included?
Cheers
Hello there,
Yes you can change the color from theme Options you can also manage booking with multiple payment gateway.
Images are not included with the package.
Thank you
Sorry to bother you again. But is it possible to get rid of the big slider on the home page and just have a little image like on the subpages like “about us” and such. Cheers again.
Hello there,
Yes theme is fully customizable using powerful page builder feel free to make a purchase in case of any trouble open ticket at our ticket support system using http:// kodeforest.com/support
Our representatives are there to help you.
Thank you
Hi there , just a bought your theme but can’t register for your support system, there is no email coming in to verify my registration.
Hello there,
Please use Gmail yahoo or Hotmail email address in order to get quick confirmation.
Thank you
Is there no Forum for this theme? Im struggling with a lot of things that I see people have had same problems with on the comments but only reffered to the ticket system, which I have also sent through, are you answering each question individually??
Hello There,
Have you opened ticket on our ticket system? if yes please provide me your TIcket ID!
So that i could look into it further for you to answer your queries.
Thank You
