90 comments found.
Sorry for my last message, I found the solution. Many thanks !
Hello, how can i hide a page title ? Thank you very much for your answer.
Dear Support,
I only have a lil problem. On my portfolio page one portfolio image is not seen only on Mobilye. https://www.figandcheesedesigns.com/fnc/mansory/ This is the Yoga Studio branding, the first one. This cover pic is not seen only on desktop. Could you please help me put it out on mobile too? Thank you so much!
Aletta
Hi there,
Thanks for reaching out.
Please contact us via email and provide a screenshot.
Thanks in advance!
Hi there!
I sent you an email about this problem from my email: bletti19@hotmail.com
Thank you so much again, Aletta
Hi, i found out that if the mobile menu close button doesnt work you can fix it. Firstly you have to copy the “dist” folder from “wp-content/plugins/thefuture-widgets/” and paste it in “wp-content/themes/thefutur/”, then copy this file (https://futurtheme.maitreart.com/wp-content/themes/thefutur/dist/assets/js/bundle.min.js?ver=1.0.0) from their demo and update yours in “wp-content/themes/thefutur/dist/assets/js/bundle.min.js”. Hope this helps someone : )
Hi Carlos,
The issue with mobile navigation has been fixed. Please update the theme to the 1.4.0 version.
I’m not sure what you mean about “wp-content/plugins/thefuture-widgets/”, but it isn’t related to the issue.
Let me know if you still have navigation problems after the theme update. And you can always contact us directly via email.
Thanks.
Hello dear Maitreart,
I turn to you regarding 3 problems which I cannot solve:
1) On the home page (mask slider) I want to change the 3 circle shape icons’ backgrounds ( which is above the 3 services on the mask slider home page, now these are 3 circle shapes with an icon within each and any of them) and I cannot change the black color of the icon to my brand color this it doesnt match my brand this way. It always show an error, I think its a bug because the icons color within can be changed. Would you please let me change the black color of these icons to match my brand?
2) When I refresh the site or go back or something although I want to use the mask slider as the home page and this is actually set as the home page (as far as i know), the site after refreshing keeps going back to the home 2 slider for some reason and I dont want that. Can you help in it?
3) There is a hambugergish menu on the right top corner and when I open it, I cannot close it either on mobil, either on laptop. Can you solve this bug please?
Thank you so much for your help again,
Best,
Aletta
Hello Aletta,
Sorry for the late.
As I can see, you changed your website link from www.figandcheesedesigns.com/figandcheese/ to www.figandcheesedesigns.com/fnc/, so I can’t log in to your WP Admin area.
1. Did you try to use the “Icon Color Settings” in the right sidebar of Gutenberg?
2. You can change it in the Appearance > Menus. Select your menu, which is assigned for the Main Navigation. And change the Home (home 2) to what you want.
3. Yes, sure. Can you provide access to your WP admin area? Please do this through email.
Thanks a lot.
P.S. Please send us messages directly through email. We will be much faster and can provide screenshots and even video guides.
Dear MaitreArt,
I am getting closer with your help to the solution.
My problem is: I would like the customize the site but when I open apprearance->customize menu in WP, the customization page is basically empty, there is only one bar at the top saying “You are customizing Fig&Cheese Designs” , and there is a widget tab too ( when I open the widget tab it says this: Your theme has 5 widget areas, but this particular page does not display them.
You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.), but nothing else appears on the customization page really. I have no idea why.
Can you help me? So much random bugs appear I have never seen before now:D Thank you in advance
Aletta
Dear Aletta,
It looks like you didn’t activate our theme. Please go to Appearance > Themes and select TheFutur.
I would strongly recommend you contact us through this email – info@maitreart.com. Please send us access to your WP admin area (link, username, and password). So we can check everything.
Thanks.
Hello,
I purchased the item. Can I change the color of this black animated circle element on the mask slider that swims in the middle of the header at the begginning?
Also, I can edit the website with elementor? Or which editor? BEcause Elementor unfortunately cannot oppen. It keeps loading although I enabled safe mode and did basically everything the support told me.
Thank you so much,
Best Regards,
Aletta
Hello Aletta,
There is no option for changing the circle element’s background color. But we can add it in the next update. If you need it urgently, you can contact us via email. We can implement it immediately.
Our theme doesn’t support the Elementor builder. TheFutur is a Gutenberg theme. And Gutenberg is a core WordPress editor.
Let me know if you have any questions.
Thanks.
Dear MaitreArt, Id be extremely glad if you made the circle customisable regarding the color, or could make a circle with my #HEX color for my brand. I dont know it its possible or not. I need it urgently by the way unfortunately. Can you help me in it? Thank you so much, although the theme look super!
I cannot contact you via email you sent me regarding this because the website that opens is not ready yet so I can find no email or menus or anything there yet unfortunately.
Our email is info@maitreart.com. Please send us access to your WP admin area (link, username, and password).
Thanks.
Thank you so much, I wrote you regarding this discuccion, and added u as an admin to www.figandcheesedesigns.com/figandcheese/wp-admin
Hello, I downloaded the zip file and tried to upload it to the wordpress themes but it says i cant upload it because it lacks the style.css file. Why is that??
Thank you, Aletta
Hello Aletta,
Thanks for reaching out.
It seems you uploaded the wrong zip file. Here is a great guide https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error.
If you still have the issue, you can contact us via email.
Thank you.
Dear MaitreArt, Thank you, I solved it!
I don’t know what happened to this, but none of the Portfolio items will come up now. The archive shows, but the individual posts show up as 404. I’m confused. I’ve tried everything to get them to show up.
Hi, I’m using your theme for video agency website, and our portfolio page is portfolio archive. I’d like to customize the order of the portfolios items, is there an easier way to do this other than manually changing the date of posting of each portfolio item? Here’s the page for reference – http://57thstreetmotion.com/portfolio/
Hi,
Thanks for reaching out.
I’m afraid you can do that only manually. However, we’re ready to add this option.
Please, contact us through email, and share what order you’d like to have.
Thanks.
Hi,
We’ve been using this theme for a few years now but have recently started having problems with the portfolio galleries.
The galleries that were created over a year ago all seem to work fine, you can click on the gallery image and it pops up a large version of the image with arrows so you can move to the next image in the series. https://www.thelightsource.co.uk/portfolio/projects/europa-hotel However, now when galleries are added the image doesn’t pop up at all: https://www.thelightsource.co.uk/portfolio/projects/belfast-back-physio There are other galleries where the image does pop up but doesn’t show the navigation arrows: https://www.thelightsource.co.uk/portfolio/projects/belfast-office Some where the image can be clicked and the modal background appears, but no large image: https://www.thelightsource.co.uk/portfolio/projects/strokestown-irish-famine-museumAs far as I can tell there is no difference in the way we’re creating these galleries.
Can you help us with this please?
Thanks
Hi,
Thanks for reaching out.
Can you please tell me your theme version?
Version 1.3.3
Hello, I like to integrate a youtube or vimeo video in the portfolio post. Seems only images can be put in, but its essential for me to integrate a video or audio post. Thank you
david
Hi guys,
Really like the theme. Awesome job! Now I tried it with the font “Catamaran”, but could not set this as the default font for my website.
Can you guys please add this (Google) font to the customizer? Or do I have to include this font myself
Thanks!
Hi there,
Thanks for the feedback. We are happy to hear it.
We will add it for the next update, which will be on Friday. If you need it urgently, you can contact us via email.
Feel free to let us know if you have any questions. Thanks again.
Hi there,
We added the Catamaran font in the update. But there is an issue with the Firefox browser and Google Fonts. You can find it here https://github.com/google/fonts/issues/4288. Shortly, font weights don’t work.
Thanks for your understanding.
Hi, Can you also tell me the size of the theme?
Thanks,
Hi again,
The packed theme size is 2.6MB with all core plugins.
Thanks again.
Hi, I’m interested in buying your theme but not sure if it’s compatible with Elementor or not. Can you please let me know if this theme is compatible with Elementor as I have never used Gutenberg?
Hi there,
Thanks for your interest.
I’m afraid the theme doesn’t support the Elementor.
Let me know if you have any questions.
Hello, Can we use a video (silent) in the Homepage (WebGL Slider version) instead of a photo?
Hello,
Thanks for your purchase.
I’m afraid the WebGL Slider doesn’t support video formats. It’s related to video loading via WebGL technology, it will take much more time and we won’t be able to control it.
Let me know if you have any questions.
You can always contact us via email. Thanks again.
Hello, after testing a lot of things I can’t use your theme, I would like to issue a refund please. How should I do it ? Thanks in advance
Hello there,
Can you clarify what problems you have?
You can also contact us directly via email.
Here is a good information about refund https://themeforest.net/page/customer_refund_policy. Thanks.
EN : Hello,
I would like to download this theme, but I just noticed a bug on the mobile version and I would like to be sure that it is editable/adjustable.
Indeed, on the homepage (of the “digital agency” version in this case), when clicking on a project in the portfolio, the title tries to be displayed before the page loads. When you go back (on the listing of the homepage), the title of the project remains displayed, whereas it should not by default.
Can you help me ?
Thanks a lot
FR : Bonjour, J’aimerais télécharger ce thème, mais je viens de remarquer un bug sur la version mobile et j’aimerais être sûre que cela soit modifiable/réglable. En effet, sur la homepage (de la version “digital agency” en l’occurence), au clic sur un projet du portfolio, le titre tente de s’afficher avant le chargement de la page. Lorsqu’on revient en arrière (sur le listing de la homepage), le titre du projet reste alors affiché, alors qu’il ne devrait pas par défaut.Pouvez-vous m’aider ?
Merci beaucoup
Hi there,
Thanks for your interest.
Do you use IOS or Android?
As I understand, when you click on any project item, you see how a title is appearing, right? Do you see how a title is fully appeared, or partially?
And I don’t understand about going back. Can you clarify?
Thanks in advance.
Hi Nas, Your theme is so smart and beautiful really enjoying building my page! Best template I have ever used!
Quick quest: 1. Is it possible to change / set up text color in blog post with one general set up. I would like to change color to black.
2. READ MORE link – is it possible to translate to local.
Thank you
Hi Slavica,
Thanks for your feedback. You can leave us a review, we will be so happy 
1. Yes, you can change colors all over a website using WP Customizer. Go to your WP admin area, Appearance > Customize. When the Customizer is open, go to Theme Options > General Color Options.
2. Yes, you can translate it using WP translation plugins. For example, you can use Loco Translate.
Let me know if you have any question. You can also contact us directly via email. Thanks again.
Thank you for your help. Loco Translate worked perfectly!
Thanks a lot.
We are very happy to help you!
Hi!
I’m trying to display the filter for the portfolio on a page other than the archive page. Please help.
Hi there,
Thanks for reaching out!
By default, TheFutur portfolio block doesn’t have filters. Filters are available only for archive page. But don’t worry, filters will be added in near future. We are in a process of implementing.
Let me know if you have any questions. You can always contact us directly via email.
Thanks again.