Reviews for TheGem - Creative Multi-Purpose High-Performance WordPress Theme

815 Reviews

for Design Quality

Great design, great customizability. Highly recommended

for Bugs

this theme is garbage. the gem theme import does not function properly. it stalls out at 93% and then crashes. the bluehost support admins discovered that it is missing a core file that is essential to the proper function of the website. for all of you that noticed the issues with the nav bar and customizations in the WP admin panel- this caused my site to crash 8 times in a period of 48 hours. this is an honest review and i am a seasoned web developer- thought i would use the gem theme for a construction company website build out- and to my dismay- I have had to wipe the database and start over with a fresh WP install and look on the envato market for a new theme, as this theme is garbage. hope you take this into consideration before purchasing this theme, as i am requesting a full refund.

CodexThemes

Author response

The import problem you have is a problem of pho settings, you have a very small max_execution_time. Please check our documentation on the recommended settings for that.
Concerning the file it is quite strange to make such statements. If you are missing some core files, how is it connected with our theme?? And why did you decide that you are missing some core files? Maybe your WP install is not quite right configured? Which error did you get? Concerning nav bar customization - here as well it is not connected with our theme. You just can switch to any other theme and you will see the same problem. Moreover, as I see now, your site is up and running, with the imported demo content - does it mean that now everything is ok?
Please contact our support or our team via our contact form at https://themeforest.net/user/codexthemes for further details. Concerning your refund request we have replied in our support forum, please check

for Flexibility

I've used this across 8 client websites and counting. Highly recommend.

for Flexibility

You can do wonders with this theme ;)

Thank you so much .

for Customer Support

I am very happy with the beatutiful theme! And the Support is perfect and fast!

for Design Quality

Exactly what I was looking for, and support was very helpful during the process.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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