Reviews for TheGem - Creative Multi-Purpose High-Performance WordPress Theme

928 Reviews

for Feature Availability

At first I was not receiving great support. But Gregor stepped in and has been providing great support. The theme is great. I have changed my rating to 5 stars because they clearly care about the quality of the code and the support they provide.

for Customer Support

CS is too much lazy, It takes more time for reply. Last time they replied me in 9 days.

CodexThemes

Author response

Hi, we have immediately replied, that we would need your URL, wp-admin access details and some screenshots with more explanations of the issue. We never got a reply on this from you. In order to speed up the processing of your request please use our support system at codexthemes.ticksy.com. Please provide your ticket number after submitting, so we can react asap. Thank you

for Customizability

Great theme, very thorough for customization without getting too much into code

for Feature Availability

Provides plenty of room to personalise with my branding. A robust and reliable theme with excellent, fast customer support. I would recommend this theme for visually stunning, graphic websites.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

by
by
by
by
by
by