Reviews for TheGem - Creative Multi-Purpose High-Performance WordPress Theme

1,181 Reviews

for Flexibility

These guys did a great job with product.
It is super flexible and super stylish.
I am happy that I did the right thing and got this theme than any other theme in themeforest.
Get this theme and you will never sorry for your choice.

for Customer Support

there were many bugs on it, but their support team helped me to fix

for Customizability

I have been working with themeforest and its themes for over 5/6 years. In my opinion this theme greatly oversells and under-delivers.

It lacks some basic functionality like the ability to put links on it's content sections. There is barely any hover interactions. I have had to hard code a lot of html and css to get my look & feel together.

The WooCommerce integration is also quite a let down. I am hacking the theme more than using it at this point.

for Customizability

Very customizeble and multipurpose theme

for Customizability

I found this theme impossible to use, and support was only about 50% responsive to my requests. The demos look great but I could not replicate them. Now I am struggling to uninstall it without deleting my own content.

for Customer Support

The Theme developers have gone to a lot of trouble to put right a problem with product image zoom functionality. I was initially unhappy with the theme's compatibility with woocommerce zoom plugins in general, but they have solved it. it wasn't a quick fix, but they worked hard to get it right for me. Moreover they did it after the support contract had expired. You can't ask more than that. Problem solved. I can now vouch for TheGem theme's support for the WP Image Zoom plugin - and WooCommerce product image zooming in general. Thanks Gregor!

for Code Quality

Great theme, I had a problem and they solved really quickly, customer service have 5 stars also. Theme is easy to work with, UX is great. I recommend.

by
by
by
by
by
by