Reviews for TheGem - Creative Multi-Purpose High-Performance WordPress Theme

1,138 Reviews

for Flexibility

One of the best Wordpress themes I have ever seen.

for Other

The site files are massive and in turn slows down my sites. As a designer, I was very excited about this theme as it is beautiful, however, the files are massive and in turn takes forever to load, even with compression and optimization. Super disappointed.

CodexThemes

Author response

Hi,

First of all please accept our kindest apologize for any inconvenience you have experienced with our theme. May we ask you, what do you mean by "massive files"? We have tested the loading speed of some of your dev installations, all are loading very fast. Can you give us bit more details on that? Please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes

for Customer Support

I purchased this item in good faith fully believing that it would work as advertised and that I would receive the promised support. After submitting a ticket for support for an urgent matter I have yet to receive a reply.

CodexThemes

Author response

Hi, it is not true. You have submitted your request and our team has immediately replied asking for your access data. Now we have a weekend, however we will try to process your ticket asap

for Code Quality

too many bugs, to low usability of components

for Flexibility

oh my gosh .... is't so bad. It's so hard to change fonts and colors and easy change schema.

CodexThemes

Author response

Hi, sorry for any inconvenience you might experience. Actually our theme is very easy to use and very intuitive, just check the reviews of all other customers. Maybe there is some misunderstanding in using some aspects of the theme? We would be glad to assist you and help you to resolve / to clarify any issues you have, please be so kind to contact us directly via our contact form at http://themeforest.net/user/codexthemes or via our support site at codexthemes.ticksy.com. Thank you

for Design Quality

I bought this theme several months ago.
I fell in love with the beautiful design, features and elements that make up this theme.
I was a little scared to install and use it, because I was worried that the theme was too heavy for my server.
Finally no! I was able to charge the entire demo.
And I'm super great, happy.
I have over 100 purchases on Themforest.
I can say, that this theme I put it in first position!
The best !
thank you so much

CodexThemes

Author response

Thank you so much!!

for Customer Support

Great design and great customer support. After completing a website with this theme, I found a couple of issues that didn't worked as I expected but the support team was there to help.

for Other

purchase code error

CodexThemes

Author response

Hi, thank you for your feedback! please be so kind to contact our support at codexthemes.ticksy.com or via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check

for Design Quality

I use this on all my sites. In my opinion it is the best theme available.

for Design Quality

thank you guys! nice theme nous aimons beaucoup

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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