Web Themes & Templates

Reviews for TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Reviews for TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Cart 65,444 sales
Recently Updated
Well Documented

1,940 Reviews

for Code Quality

Hi there.
I bought a theme and it was big for upload on WordPress backend them
installed it via CPanel(under file manage as seen on the pictures attached). The name of the theme i bought is https://codex-themes.com/thegem/sites/agency-digital/#

Author response

Hi, it looks like you have tried to upload the wrong file. You have tried to install the main zip file with all files included in purchase. Please note: it is not the installable WordPress zip file as you can read in our documentation https://codex-themes.com/thegem/documentation/#downloading-thegem . After downloading the main ZIP file you just need to unzip it and use TheGem_Elementor.zip or TheGem_WPbakery.zip as installable WordPress theme files. Simply follow the steps in our documentation or check our video tutorial https://youtu.be/HSEwlOgF914
Also, if you still need any assistance with it, simply contact our support at codexthemes.ticksy.com - we would be happy to help.

for Design Quality

Excellent software, quick response service team, it feels so good.

for Customer Support

I had a couple of initial queries after installing the theme and the developers replied extremely quickly and were so helpful. I have used many themes over the years and this is the best support I have ever had. The theme so looks great and I cannot wait to continue to use it.

for Customer Support

Can only give 1 Main reason - but there are a lot for 5 star rating:
- Support
- Code Quality
- Design
- SPEED
- ...
I am so so convinced and happy with this theme - I never had such a good theme within the last 10 years and I create a lot of websites for customers already.

It is so easy to install them - and to change them. Almost all functions has been considered to change. Even if they are not to change with Elementor.

And if there are really some points you have to customize by your own - the support is really quick and awesome good with a great hands-on mentality!

And one of the biggest advantages is the SPEED. Because WP Rocket and Autooptimize are getting preinstalled by the theme AND already perfectly setup!!!
That means WP Rocket contains already optimizations in CSS/JS which the developer knew from best practices.
You dont have to search for .js tags or .js-files or something like that. 1-2 click installation - and speed optimization is done.

I am fully happy! Due to the big numbers of pre-installed templates I am really thinking about to buy only this theme in future and customize it to all purposes.

for Flexibility

The quality, ease of use and flexibility of this theme is second to none in my opinion. At this moment there is no other theme i would even consider using as it would be an inadequate alternative by comparison. If you purchase this theme you will definitely not be disappointed. I could not be more satisfied with this purchase.

for Customer Support

Great theme and AMAZING support! Highly recommend!

for Customer Support

95% of the questions I have, I got a positive and useful answer in less than 12 hours. That's very comfortable!

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