by yaz0 7 months ago
Response time for support is very long. The issue was not resolved. The last support question has gone dead.
Amazing of deeply usefullness thing. Author in last comment saying he is professionnal. incredible. Professional stat with words like stable, maintainable and trutthly documented.
Here, it's impossible to install thunder with another language, like french.
One git module published in FTP sent after buying has been locally modified. This results in impossibility tu update versions.
I claim a refund as product description not corresponding to realiy of furniture.
Works fine for what it is.
Support is steller.
The theme is very good, but the support leaves a lot to be desired.
Despite multiple inquiries, I got no answer.
5/5 Stars for the quality of the theme - it looks great, easily customizable, easy to set up, and very well documented. 5/5 Stars for customer support. Dejan goes above and beyond to help us with any issues and answers all of our questions promptly. I highly recommend this theme.
I did get it running and the theme looks good--really good. Which is the main reason that I'm amending this review. It was not easy to setup. I ended up having swap out databases completely and then re-imported content and menus from my original site. Best to start with the installation instead of attempting to retrofit to an existing site.
by vmnby 3 years ago
The customer support is excellent, the theme is beautiful. Very satisfied with my purchase.
A beautiful theme which is well designed, well-coded and has excellent documentation.
I was also very impressed by the support, with Dejan replying even on a Sunday to a message I sent on the Friday about a bug in Drupal which can affect installation.
Keep up the good work and thank you!
by mmc16 4 years ago
4 for handwork. Usage with Feeds&Tamper import-export, and step away from high loaded js frontend. Many many handworks needed from editor. With super lightweight editor's backend - will be 5*.