QuanticaLabs

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274 comments found.

5 years ago I bought this theme and made the site of the компаний russokol.ru , then the version of WordPress 3.5 has been, later versions of Wordpress have changed many times and now wordpress version 4.4.6 and the site became not work correctly. Can I count on the support and update version purchased the theme?

Hello,

Unfortunately, I don’t have ability to confirm your purchase. Anyway, if you bought theme 4 years ago, support is expired.

How long is the support?

Hello,

It is 6 months period.

Hello, Before buying this theme, could you please confirm this theme is fully compatible with Wordpress 4.7.x ? Thank you. Best regards.

Hello,

Yes, it is compatible with the newest WP.

Thank you for your response :-)

Hello,

You’re welcome.

Hi, did you have online documentation for this theme? Thanks.

Hello,

Documentation is included to theme (folder named “_documentation”). Complete list of instructional videos you can find here: http://quanticalabs.com/wp_themes/themis-theme/support

thank you :D

Hello,

You’re welcome.

Hi, this theme doesn’t work on PHP 5.6 or 7 because you use old PHP constructor and other non strict standard. Can you fix this? Regards

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidget has a deprecated constructor in themes/themis/class/TLTheme.Widget.class.php on line 6

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

schmaks

schmaks Purchased

Hi,

My main box menu isn’t showing on mobile devices.

www.stevenscroft.com

Is there a setting that I am missing?

schmaks

schmaks Purchased

Also, I realized that one cannot scroll on the home page if the mouse is hovering over the slides. Any change of fixing this?

schmaks

schmaks Purchased

Sorry for all the comments, but I just realized that the box menu doesn’t show in Chrome either.

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Where are the configuration options(google map coordinates, company info) stored? Database or php class ??

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

This comment is currently being reviewed.

Hello, I need to ask few questions regarding the themies theme: #1 – is this theme fully supporting RTL since my language is Hebrew? #2 – I’ve used the Avada theme before, is it similer managing & customizing this theme? #3 – does the theme include all plugins & images?

Thanks, Arnon

Hello,

1) Yes. Theme supports RTL mode.

2) Theme includes “Shortcode Manager” which allows manage shortcodes in text mode. I’ve never used theme which about you mentioned, so I’m unable to reply on this question.

3) Theme includes all plugins and demo content which you can see in live preview.

Let me know if you have further questions.

Hello, I’m nor sure I understood #2..does the themis theme has a regular builder/editor as I used to work with in the past..drag & drop?

Hello,

No, it doesn’t. Shortcodes are managed by special manager in text mode.

oscca22

oscca22 Purchased

Hi. Please, I have pursue this theme from themeforest: https://themeforest.net/item/themis-law-lawyer-business-wordpress-theme/3498596 I have used the plugin “contact form7” and “Gravity form” to build a online form for my website, but the form is not looking well in some browsers. When I am using google crome, it looks some how good but when I am using another browser like mozilla, the form broke down. What I need to know is this, is the theme support contact form 7 or Gravity form ? If not then what will be the alternative ? Thanks.

oscca22

oscca22 Purchased

thanks, I just did.

oscca22

oscca22 Purchased

Hi , how can I get refund?

oscca22

oscca22 Purchased

How can I get the refund?

hi I have this theme installed on the latest version of WordPress with no child theme and no plugins and Im getting errors / cannot add media.

http://drops.eliteweblabs.com/2Z0I0h0I2T0W

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

rsaling

rsaling Purchased

I have this theme v 3.8 and with Wordpress v 4.8 I can no longer add new pages and the options for creating or editing headers and sub headers for the menu box won’t work and I can’t create any working forms. A web developer bought this and set it up for me 3 years ago. 1. Does your most recent version fix my issues and 2. do I need to buy it again and over-right my current version and 3. Will I lose the content that I currently have?

Hello,

1) Current version of theme is fully compatible with the newest WordPress. 2) You can simply re-download theme. It is not needed to buy it once again. 3) No, you won’t.

dlajca

dlajca Purchased

Hello, we purchased the Themis template in 2013 and we are no longer able to update certain parts of the website. Under Appearance/Theme Options/General settings /Pages, Blog and others are blank, where Company Info still works. Is there anyway that can be fixed or we have to repurchase the template to the most recent version? If so, that is not a problem, but our next question is: - how difficult would it be to update the current website with the new version? Do we have to rebuild the entire website or just overwrite the theme? Your help would be greatly appreciated! Thank you.

Hello,

Theme uses default WordPress editor and simple Shorcode Manager which allow to create shortcode in a simple way. I’m not sure what kind of trouble can you have here.

Anyway if you will need further help with theme, please kindly visit our Support Forum: http://support.quanticalabs.com/forum

dlajca

dlajca Purchased

That’s the problem, never used the Shorcode Manager before… and I’m sure it is simple, ones you know where to start ;) The forum has many great questions , but where can I find tutorial how to use this template, where do I start? I just need to add a simple pdf link to the footer…

Hello,

To get support please kindly use our Support Forum. We don’t provide support here, via comment system.

After the update my site “CITE” is missing. In the Theme options I have entered my first line, (at Header) but does not show on website.

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

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