270 comments found.
5 years ago I bought this theme and made the site of the компаний russokol.ru , then the version of WordPress 3.5 has been, later versions of Wordpress have changed many times and now wordpress version 4.4.6 and the site became not work correctly. Can I count on the support and update version purchased the theme?
Hello,
1) Updates are free for all our customers for all time.
2) If you will buy the theme, you will get 6-month support. After this period, you have to renew this service.
Let me know if you will have further questions.
Hello. I can not get an account on the support forum, because I can not specify the purchase code, I lost my purchase code. This theme I bought in October and November 2012 Help me to confirm that I am a bona fide buyer that I received support and update the theme of the site.
Hello,
Unfortunately, I don’t have ability to confirm your purchase. Anyway, if you bought theme 4 years ago, support is expired.
How long is the support?
Hello,
It is 6 months period.
Hello, Before buying this theme, could you please confirm this theme is fully compatible with Wordpress 4.7.x ? Thank you. Best regards.
Hello,
Yes, it is compatible with the newest WP.
Thank you for your response 
Hello,
You’re welcome.
Hi, did you have online documentation for this theme? Thanks.
Hello,
Documentation is included to theme (folder named “_documentation”). Complete list of instructional videos you can find here: http://quanticalabs.com/wp_themes/themis-theme/support
thank you 
Hello,
You’re welcome.
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Hi, this theme doesn’t work on PHP 5.6 or 7 because you use old PHP constructor and other non strict standard. Can you fix this? Regards
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidget has a deprecated constructor in themes/themis/class/TLTheme.Widget.class.php on line 6
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi,
My main box menu isn’t showing on mobile devices.
www.stevenscroft.com
Is there a setting that I am missing?
Also, I realized that one cannot scroll on the home page if the mouse is hovering over the slides. Any change of fixing this?
Sorry for all the comments, but I just realized that the box menu doesn’t show in Chrome either.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Where are the configuration options(google map coordinates, company info) stored? Database or php class ??
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
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Hello, I need to ask few questions regarding the themies theme: #1 – is this theme fully supporting RTL since my language is Hebrew? #2 – I’ve used the Avada theme before, is it similer managing & customizing this theme? #3 – does the theme include all plugins & images?
Thanks, Arnon
Hello,
1) Yes. Theme supports RTL mode.
2) Theme includes “Shortcode Manager” which allows manage shortcodes in text mode. I’ve never used theme which about you mentioned, so I’m unable to reply on this question.
3) Theme includes all plugins and demo content which you can see in live preview.
Let me know if you have further questions.
Hello, I’m nor sure I understood #2..does the themis theme has a regular builder/editor as I used to work with in the past..drag & drop?
Hello,
No, it doesn’t. Shortcodes are managed by special manager in text mode.
Hi. Please, I have pursue this theme from themeforest: https://themeforest.net/item/themis-law-lawyer-business-wordpress-theme/3498596 I have used the plugin “contact form7” and “Gravity form” to build a online form for my website, but the form is not looking well in some browsers. When I am using google crome, it looks some how good but when I am using another browser like mozilla, the form broke down. What I need to know is this, is the theme support contact form 7 or Gravity form ? If not then what will be the alternative ? Thanks.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
thanks, I just did.
Hi , how can I get refund?
Hello,
Please kindly check this article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. Thank you.
How can I get the refund?
Hello,
Please kindly check this article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. Thank you.
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