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5 years ago I bought this theme and made the site of the компаний russokol.ru , then the version of WordPress 3.5 has been, later versions of Wordpress have changed many times and now wordpress version 4.4.6 and the site became not work correctly. Can I count on the support and update version purchased the theme?
1) Updates are free for all our customers for all time.
2) If you will buy the theme, you will get 6-month support. After this period, you have to renew this service.
Let me know if you will have further questions.
Hello. I can not get an account on the support forum, because I can not specify the purchase code, I lost my purchase code. This theme I bought in October and November 2012 Help me to confirm that I am a bona fide buyer that I received support and update the theme of the site.
Unfortunately, I don’t have ability to confirm your purchase. Anyway, if you bought theme 4 years ago, support is expired.
How long is the support?
It is 6 months period.
Before buying this theme, could you please confirm this theme is fully compatible with Wordpress 4.7.x ?
Yes, it is compatible with the newest WP.
Thank you for your response
Hi, did you have online documentation for this theme? Thanks.
Documentation is included to theme (folder named “_documentation”). Complete list of instructional videos you can find here: http://quanticalabs.com/wp_themes/themis-theme/support
this theme doesn’t work on PHP 5.6 or 7 because you use old PHP constructor and other non strict standard. Can you fix this?
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidget has a deprecated constructor in themes/themis/class/TLTheme.Widget.class.php on line 6
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
My main box menu isn’t showing on mobile devices.
Is there a setting that I am missing?
Also, I realized that one cannot scroll on the home page if the mouse is hovering over the slides. Any change of fixing this?
Sorry for all the comments, but I just realized that the box menu doesn’t show in Chrome either.
Where are the configuration options(google map coordinates, company info) stored? Database or php class ??
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Hello, I need to ask few questions regarding the themies theme:
#1 – is this theme fully supporting RTL since my language is Hebrew?
#2 – I’ve used the Avada theme before, is it similer managing & customizing this theme?
#3 – does the theme include all plugins & images?
1) Yes. Theme supports RTL mode.
2) Theme includes “Shortcode Manager” which allows manage shortcodes in text mode. I’ve never used theme which about you mentioned, so I’m unable to reply on this question.
3) Theme includes all plugins and demo content which you can see in live preview.
Let me know if you have further questions.
I’m nor sure I understood #2..does the themis theme has a regular builder/editor as I used to work with in the past..drag & drop?
No, it doesn’t. Shortcodes are managed by special manager in text mode.
Hi. Please, I have pursue this theme from themeforest: https://themeforest.net/item/themis-law-lawyer-business-wordpress-theme/3498596
I have used the plugin “contact form7” and “Gravity form” to build a online form for my website, but the form is not looking well in some browsers. When I am using google crome, it looks some how good but when I am using another browser like mozilla, the form broke down. What I need to know is this, is the theme support contact form 7 or Gravity form ? If not then what will be the alternative ? Thanks.
thanks, I just did.
Hi , how can I get refund?
Please kindly check this article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. Thank you.
How can I get the refund?
hi I have this theme installed on the latest version of WordPress with no child theme and no plugins and Im getting errors / cannot add media.
I have this theme v 3.8 and with Wordpress v 4.8 I can no longer add new pages and the options for creating or editing headers and sub headers for the menu box won’t work and I can’t create any working forms. A web developer bought this and set it up for me 3 years ago. 1. Does your most recent version fix my issues and 2. do I need to buy it again and over-right my current version and 3. Will I lose the content that I currently have?
1) Current version of theme is fully compatible with the newest WordPress.
2) You can simply re-download theme. It is not needed to buy it once again.
3) No, you won’t.
we purchased the Themis template in 2013 and we are no longer able to update certain parts of the website. Under Appearance/Theme Options/General settings /Pages, Blog and others are blank, where Company Info still works.
Is there anyway that can be fixed or we have to repurchase the template to the most recent version?
If so, that is not a problem, but our next question is:
- how difficult would it be to update the current website with the new version?
Do we have to rebuild the entire website or just overwrite the theme?
Your help would be greatly appreciated!
and btw, that specific theme – Themis, was purchased under a different account, that we no longer have any records of purchase…
You have to update your WordPress and theme to the newest version. Thank you.
thank you for prompt response, but can you please answer our other concerns,
“how difficult would it be to update the current website with the new version? Do we have to rebuild the entire website or just overwrite the theme?”
You have to reinstall theme only. Instruction how to do it is available here: http://quanticalabs.com/wp_themes/themis-theme/support/update-theme/
Thank you, your help is greatly appreciated!
One last question: is it possible to add a pdf link within this theme?
Yes, of course.
I downloaded the new version of the theme, but I got this message while installing: “The package could not be installed. The theme is missing the style.css stylesheet.” Any idea what I’m doing wrong?
Never mind I found the answer to the above online.
But sadly to say I am having trouble editing the content of this theme… very strange setup. I apologize for all those questions, but how do I add a pdf link to the footer – Resume Download?
Theme uses default WordPress editor and simple Shorcode Manager which allow to create shortcode in a simple way. I’m not sure what kind of trouble can you have here.
Anyway if you will need further help with theme, please kindly visit our Support Forum: http://support.quanticalabs.com/forum
That’s the problem, never used the Shorcode Manager before… and I’m sure it is simple, ones you know where to start The forum has many great questions , but where can I find tutorial how to use this template, where do I start? I just need to add a simple pdf link to the footer…
To get support please kindly use our Support Forum. We don’t provide support here, via comment system.
After the update my site “CITE” is missing.
In the Theme options I have entered my first line, (at Header) but does not show on website.
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