287 comments found.
When is the next version coming out please (my website is currently running v4.6)? A year since the last update is a long time and I’m concerned about support for this theme going forward in to the future.
Hello,
Current version of theme works fine with the latest WP, so the new release is not urgently needed. In spite of this, we plan to release new version with next few week. No worries, theme is constantly updated and supported. Thank you.
how to load the demo ?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, my website runs Themis 4.3 with WordPress 4.9. Can I update to WP 5.4.2 safetly?
Hello,
Yes, you can.
Thank you!
You’re welcome.
After some years of no problems I now get two mobile errors from Google: The content is too close together and the responsive mode isn’t working 100% either.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
WP 5.5 broke the theme. Do not update or use WP-Rollback.
Hello,
Yes, we are working on this issue. New update will be available within next few days. I suggest to use WP 5.4.2 right now.
Hello, not compatible with a new version of WordPress?
Hello,
Theme works fine with the newest WP.
Hello, 9 moths ago you wrote “Theme will be updated soon”. When there will be any update?
Hello,
Hard to say for me now, but we release a new version of this theme for sure.
After a month? Year? 10 years? It would be great if you could give us some deadlines. Thank you
I hope that will be updated in this year.
Hi, tahnk you for this awsome theme!
Is possible to change the width of the main content? if yes how can i do it?
Thank you
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello I bought the theme and I’m starting to edit more I need help finding out about the cascade menu that goes down with the pages where I change the names and positions of the same in which section this please
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Is this theme ready for WP 5?
Hello,
Theme will be updated soon. To this time I suggest to use this plugin: https://wordpress.org/plugins/classic-editor/
Wordpress 5 update coming?
Hello,
We are working on new update. Please follow us on Envato to stay updated. Thank you.
Any news?
Hello,
Yes, new update will be available on May.
https://www.thelimetree.info/
Nice to hear.
I like the theme and I have a pre purchase question. Please let us know if the theme is fully compatible with the newest WordPress. Many thanks.
Hello,
Yes, it works fine with newest WordPress.
Hello there! The homapage mobile nav menu is not working. The arrows don’t have any link. I have uploaded an image to see whats going on when a make a handover the arrow. https://imgur.com/a/4uR8Gsy
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Is this a trick or what? Last time i had the same issue and now after the update the problem come again. Why you don’t give me the code to fix it myself?
Hello,
I’m not sure what kind of “trick” do you mean. This option works fine in our theme, so I suppose that problem is related with your implementation. The right place to get help is our forum.
Forget it, i fix it! Thanx for the reply!
Nice to hear that problem has been resolved.
Hi, First of all,I really liked your theme. I have a pre purchase question. I want to create accounts for my clients where they can login to their accounts and see updated status of their cases ( few lines of text like completed or in court etc). Is this possible with your theme?
Thanks in advance, Adnan
Hello,
I’m sorry, but such option is not available. Let me know if you have further questions. Thank you.
Hi, I can not register or log in to the support forum. you can help me, thank you.
Hello,
Please check your mailbox.
This link give my this error: You need to be logged in order to access this page.
Hello,
Your account already exists. Simply log in (or reset your password) and verify second purchase.
Yes, now it working. Thank you.
You’re welcome.
New errors..
I changed this: Please open file class/TLTheme.Widget.Testimonial.class.php and replace code in line 11 to: function __construct()
I get an HTTP ERROR 500.. When I enable DEBUG I see this:
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidget has a deprecated constructor in /home/smit28/domains/adfontescommunicatie.nl/public_html/wp-content/themes/themis/class/TLTheme.Widget.class.php on line 6
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLTheme has a deprecated constructor in /home/smit28/domains/adfontescommunicatie.nl/public_html/wp-content/themes/themis/class/TLTheme.class.php on line 6
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidgetArea has a deprecated constructor in /home/smit28/domains/adfontescommunicatie.nl/public_html/wp-content/themes/themis/class/TLTheme.WidgetArea.class.php on line 6
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidgetTwitterCarousel has a deprecated constructor in /home/smit28/domains/adfontescommunicatie.nl/public_html/wp-content/themes/themis/class/TLTheme.Widget.TwitterCarousel.class.php on line 6
Fatal error: Cannot declare class TLThemeWidgetTestimonial, because the name is already in use in /home/smit28/domains/adfontescommunicatie.nl/public_html/wp-content/themes/themis/class/TLTheme.Widget.Testimonial.class-org.php on line 59
AND MAY MORE>..
Hello,
Please try to disable debug mode: https://codex.wordpress.org/Debugging_in_WordPress
OK… everything looks OK with debug off thanx
You’re welcome.
After the update my site “CITE” is missing. In the Theme options I have entered my first line, (at Header) but does not show on website.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I get this error: Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; TLThemeWidgetTestimonial has a deprecated constructor in …/wp-content/themes/themis/class/TLTheme.Widget.Testimonial.class.php on line 6
The slider does not work anymore
Hello,
Please open file class/TLTheme.Widget.Testimonial.class.php and replace code in line 11 to:
function __construct()
No result.. I get only errors!!! check this> https:/adfontescommunicatie.nl/
Hello,
1) You should disable debug mode: https://codex.wordpress.org/Debugging_in_WordPress
2) You should enable PHP library Mulibyte String: http://php.net/manual/en/book.mbstring.php
Thank you.. Everything works now PHP library Mulibyte String is enabled!
You’re welcome.
Hello, we purchased the Themis template in 2013 and we are no longer able to update certain parts of the website. Under Appearance/Theme Options/General settings /Pages, Blog and others are blank, where Company Info still works. Is there anyway that can be fixed or we have to repurchase the template to the most recent version? If so, that is not a problem, but our next question is: - how difficult would it be to update the current website with the new version? Do we have to rebuild the entire website or just overwrite the theme? Your help would be greatly appreciated! Thank you.
and btw, that specific theme – Themis, was purchased under a different account, that we no longer have any records of purchase…
Hello,
You have to update your WordPress and theme to the newest version. Thank you.
thank you for prompt response, but can you please answer our other concerns, “how difficult would it be to update the current website with the new version? Do we have to rebuild the entire website or just overwrite the theme?”
Hello,
You have to reinstall theme only. Instruction how to do it is available here: http://quanticalabs.com/wp_themes/themis-theme/support/update-theme/
Thank you, your help is greatly appreciated!
Hello,
You’re welcome.
One last question: is it possible to add a pdf link within this theme?
Hello,
Yes, of course.
I downloaded the new version of the theme, but I got this message while installing: “The package could not be installed. The theme is missing the style.css stylesheet.” Any idea what I’m doing wrong?
Never mind I found the answer to the above online. But sadly to say I am having trouble editing the content of this theme… very strange setup. I apologize for all those questions, but how do I add a pdf link to the footer – Resume Download?
Hello,
Theme uses default WordPress editor and simple Shorcode Manager which allow to create shortcode in a simple way. I’m not sure what kind of trouble can you have here.
Anyway if you will need further help with theme, please kindly visit our Support Forum: http://support.quanticalabs.com/forum
That’s the problem, never used the Shorcode Manager before… and I’m sure it is simple, ones you know where to start 
The forum has many great questions , but where can I find tutorial how to use this template, where do I start? I just need to add a simple pdf link to the footer…
Hello,
To get support please kindly use our Support Forum. We don’t provide support here, via comment system.
I have this theme v 3.8 and with Wordpress v 4.8 I can no longer add new pages and the options for creating or editing headers and sub headers for the menu box won’t work and I can’t create any working forms. A web developer bought this and set it up for me 3 years ago. 1. Does your most recent version fix my issues and 2. do I need to buy it again and over-right my current version and 3. Will I lose the content that I currently have?
Hello,
1) Current version of theme is fully compatible with the newest WordPress. 2) You can simply re-download theme. It is not needed to buy it once again. 3) No, you won’t.
hi I have this theme installed on the latest version of WordPress with no child theme and no plugins and Im getting errors / cannot add media.
http://drops.eliteweblabs.com/2Z0I0h0I2T0WHello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
How can I get the refund?
Hello,
Please kindly check this article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. Thank you.
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