Discussion on Theratio - Architecture & Interior Design Elementor WordPress Theme

Discussion on Theratio - Architecture & Interior Design Elementor WordPress Theme

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499 comments found.

wowlikeit

wowlikeit Purchased

Hi support team,

Could you please advise if is it possible to select different header styles in different portfolio pages? I could not find the header setting field to select the header I pre-made in the Header Builders for the portfolio pages like in common pages. Thank you!

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

wowlikeit

wowlikeit Purchased

Hi support team,

Could you please advise how to add the white lines on the Home Slider section? I would like to make the same slides as the demo slider, especially the lines at two sides and the bottom. Please see my home page link, the white line in the middle was Photoshopped on the image, but I could not add other lines, if I drew the left/right and bottom lines on the image, the ratio would not be correct in mobile views. Please help, thanks.

http://gator4268.temp.domains/~relycons/

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi Team, I’m not able to change the header background image for the particular pages and here I’m attaching the screenshot for the reference where I can’t find the option to add Media in the Header edit section.

https://ibb.co/hfk8TNJ

Thanks.

Hi,

Yes, it’s page header: https://docs.oceanthemes.site/theratio/page-header/

Thank you!

That’s what I was saying that I can’t find the option to change the image. if the screenshot is not the place where to change then i have also tried to change it using the customise page option but it’s not working.

https://ibb.co/dtf5hQb

Thanks.

Hi,

I suspect there is a conflict between the plugins you have installed.

Please disable all plugins, do not disable plugins that are required to be installed by theme.

Also, please submit a ticket for quick support: https://oceanthemes.ticksy.com/

Thank you!

Hi,

Could you please let me know where can change the sticky header’s background when scroll down the page.

My header menu would be a transparent header, and when scroll down I would like to change the color to blue.

Please see the page link: http://gator4268.temp.domains/~relycons/rely-home/

Thanks!

Hi,

It’s easy to change the Background, please read more of the documentation: https://docs.oceanthemes.site/theratio/1-header-content/

Thank you!

fa4b83e0-8b64-406f-8efa-c4aa0f9337cf

Hi, I want to set up the email function. For example, at the coming soon page, I want customer to leave their email address to subscribe. How to set that up. THankyou

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Sayın yetkili temayı kuramıyoruz lütfen konu hakkında bilgisi olan bize yardımcı olsun

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I would like to purchase a theme called “Theratio WordPress Theme” for our website, which will be in two languages, English and Russian. When I looked at your demo site, I noticed that the fonts you used for English text were Titillium Web, Josefin Sans, and Raleway. However, when I checked these fonts on fonts.google.com, it seems that they do not support the Cyrillic alphabet used in the Russian language.

Could you please assist me with the font issue so that I can proceed with buying the theme?

Hi, please read my question again issue not about the change the typography for the theme

Dear Support Team,

I’ve noticed that Titillium Web, Josefin Sans, and Raleway fonts do not provide support for the Cyrillic alphabet used in the Russian language. Could you please provide recommendations from your UI designers for alternative fonts that offer proper Cyrillic support?

Thank you for your assistance.

Best regards,

Hi,

I understand your question, If the font does not support Russian then you need to choose to replace it with a more suitable font.

You can search for another font with a similar style and Russian language support.

For example, some fonts work well with English but do not support Russian, German, or French languages.

The Google fonts “Titillium Web, Josefin Sans, and Raleway”. These are very nice fonts for the Architecture field, and I’m sorry if they don’t support the Russian language.

Thank you!

paulfree

paulfree Purchased

Purchase code: 941748e2-faa9-4e1a-b16f-85cd899b7eaa

Hi, I’m trying to set up the shop page as this one: https://wpdemo.archiwp.com/theratio/shop/

but result is completely different: https://sandbox.digitalstuff.it/polyman/shop/

How can I achieve it? Thanks

Paolo paolo.torasso@gmail.com

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

HI, I JUST PURCHASED THIS THEME TODAY. I HAVE ONE QUESTION:

1. HOW CAN I MADE A CUSTOMIZED TRANSLATION PAGE FOR ANOTHER LANGUAGE NOT GOOGLE TRANSLATE

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hi, logo in mobile version isn’t shown (broken link). Can you please help me and take a look? Thanks in advance

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Any plans to support Woocommerce?

Hi,

WooCommerce is supported: http://wpdemo.archiwp.com/theratio/shop/

Thank you!

Hi, my logo isn’t shown on mobile version – could you please help me?

Thanks in advance, Jenny

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

hi, we translated a one page template website created with theratio.we used wpml for translation. the translation of the website has layout issues. do you have a guide or suggestions for translating with wpml sites made with theratio? or can you access the site and help us solve this issue? thank you very much in advance.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hello, is there a way to change the loading page animation? The one with percentage and line, that shows fullscreen before the page fully loads. Thanks for reply!

Hi,

Please read more this guide: https://docs.oceanthemes.site/theratio/preloader/

Thank you!

Hello can we remove the geometric line on the homepage please ?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hi,

I wanted to update this page https://vservead.com/portfolio-category/interior-design/ in elementor.. which page should i edit

Thanks

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hi, is it possible to define your elements “title” as h1, h2, h3…? when i use title element, seo check tells me it is just h2 and i would need it as h1? thanks in advnce

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hi I can’t set an image to extend to full 100% of page Not even using css since the image is hardcoded with:

sizes=”(max-width: 1852px) 100vw, 1852px”

I’the size of the original image. But Screens may be wider

I’ve set layout container width to 100%, Image Layout to 100% while image size cannot be set as percentage

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

Hello, when I send a link to the website through WhatsApp, the favicon of the template is displayed, even though everywhere I change it to my logo, it still shows the logo of the template. Can you please cancel it or tell me how to cancel it?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you for using our theme!

sid1234

sid1234 Purchased

Hi

I am facing a technical error due to this plugin. Received mail with the following error:

WordPress caught an error with one of your plugins, Slider Revolution.

Error Details

An error of type E_ERROR was caused in line 387 of the file /home4/deityk4p/public_html/wp-content/plugins/revslider/includes/functions.class.php. Error message: Uncaught ValueError: strrpos(): Argument #3 ($offset) must be contained in argument #1 ($haystack) in /home4/deityk4p/public_html/wp-content/plugins/revslider/includes/functions.class.php:387 Stack trace: #0 /home4/deityk4p/public_html/wp-content/plugins/revslider/includes/functions.class.php(387): strrpos(’’, ’.’, -1) #1 /home4/deityk4p/public_html/wp-content/plugins/revslider/includes/slide.class.php(2345): RevSliderFunctions->check_valid_image(false) #2 /home4/deityk4p/public_html/wp-content/plugins/revslider/includes/slider.class.php(2278): RevSliderSlide->get_overview_image_attributes(‘gallery’) #3 /home4/deityk4p/public_html/wp-content/plugins/revslider/admin/includes/functions-admin.class.php(212): RevSliderSlider->get_overview_data(Object(RevSliderSlider), Array) #4 /home4/deityk4p/public_html/wp-content/plugins/revslider/admin/includes/functions-admin.class.php(128): RevSliderFunctionsAdmin->get_slider_overview() #5 /home4/deityk4p/public_html/wp-content/plugins/revslider/admin/includes/shortcode_generator/shortcode_generator.class.php(216): RevSliderFunctionsAdmin->get_short_library() #6 /home4/deityk4p/public_html/wp-content/plugins/revslider/admin/includes/shortcode_generator/shortcode_generator.class.php(22): RevSliderShortcodeWizard::add_scripts() #7 /home4/deityk4p/public_html/wp-includes/class-wp-hook.php(310): RevSliderShortcodeWizard::enqueue_scripts(‘post-new.php’) #8 /home4/deityk4p/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #9 /home4/deityk4p/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #10 /home4/deityk4p/public_html/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘post-new.php’) #11 /home4/deityk4p/public_html/wp-admin/edit-form-advanced.php(425): require_once(’/home4/deityk4p…’) #12 /home4/deityk4p/public_html/wp-admin/post-new.php(75): require(’/home4/deityk4p…’) #13 {main} thrown

sid1234

sid1234 Purchased

I’ve followed all the steps mentioned in https://www.wpexplorer.com/envato-market-plugin-guide/

But still I am unable to access the page to edit… when I open any page to edit, I see an error “There has been a critical error on this website,”

Hi,

Please contact us to get the plugin file and update the Slider Revolution plugin’s latest version for your website: https://themeforest.net/user/oceanthemes#contact

Thank you!

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