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Are the colors for this theme customizeable?
Colors required simple CSS level changes..
Let us know if you have any further questions..
the portfolio doesn´t shows all my pictures, it shows only some titles, it happens randomly… mi site is:
How can i fix this?
Can you please provide us your Login details, so we can see how many items you have added in portfolio and which items are not getting displayed..
You can send us your login details directly at firstname.lastname@example.org
Hi!, do you have any status about my problem? i already send you the login details
Its working fine at our server, we need FTP details to investigate the issues at your server..
Kindly email us your details so we can look into it earliest..
I am trying to figure out how to set up the Thimix website defaults so it looks like the preview and then I can edit from there! Usually it’s in the zip file, but I cannot seem to find it. Any suggestions?
Thank you for purchasing our theme.
It pretty simple to setup the theme same as demo..
Let us know if you face any further difficulties..
Hey guys! Support so far has been fantastic!
I am slowly adding my personal content onto the demo on my website
But often on pages the menu keeps reloading and dropping down a bunch of times before it settles. And also, with my featured work under my services page, all the photos keep flashing? Like they are reloading as well.
Also, I wanted to know if it was possible to add a personal Social network link in addition to the ones already there on the “Get social” at the bottom.
Thanks guys, loving the site.
We are already providing bunch of social links such as Facebook, Google Plus, Twitter, Pinterest, Instagram, Youtube
If you want other than above, let us know, we will do needful for you..
Regarding your other issues, menu keeps reloading, do you mean its staying at top ? or something else ?
As i see your site, it seems working perfectly fine..
Kindly help us to understand your issues, so we can help you in quickest time around..
Thank you very much..
I am wanting a link to www.Backstage.com (any kind of image is fine for it, (exp. a letter
how do I go about this?
The glitching issue isn’t consistent. When you scroll down and the menu drops down normally, it just keeps doing it over and over spazing out, even if I am not moving down or up. It doesn’t do it all the time though?
Just wanted to check and see if you had any updates on the social link request?
We are really sorry late replay.
Can you please open a ticket at https://erathemes.ticksy.com and explain your issues.. Kindly provide your FTP and WP login details too.
Our support team will get back to you ASAP..
I’m also having trouble with some of the portfolio photos. There are a few that don’t load, they all are set up the some way. Any suggestions?
Thejohnnylee.com (Photos page.)
We are looking into these, can you please provide your URL, and login details at support forum, so we can look into it.
If you already provided at support forum than no need to provide again..
Will get back to you shortly.
If you still face any issues, kindly let us know..
Please open a support ticket at https://erathemes.ticksy.com
Hello, I just bought the theme Thimix (7b142e37-38ab-4b1f-8926-cd31c9d53bc3) and would like to set it up with one of the layouts (one pager) but I cant find the information, how to insall the layout. The Theme is running, plugins as well. Is there somewhere any information about it?
Thank you in advance
Thank you for buying our theme.
If you still face any difficulties than let us know. We will do needful for you..
Thank you, I allready tryed this. I got it till point 5. I cant find the .xml data. What do you mean by “using the form provided on that page”?? There is no form. Thank you in advance!
Please check the downloaded package. You will find a sample data dir. Sample data dir contain xml file.
Let us know if you still can’t find it..
hm, I think something is wrong… no sample data as well.
Can I sent you a screenshot?
With dowload package you mean the zip datei you get by downloading? After that I un-zip this data and get a new folder. And there is no dample data or .xml
Found the mistake… downloaded the wrong folder
Can you please open a ticket at our forum at https://erathemes.ticksy.com
Please provide us a screenshot. As we download and check package. it contain sample data dir.
Also provide you WP url and login details, we will setup demo
Please provide all information at forum only..
Our team will provide you all help asap.
Very interested in this wordpress version theme.
Couple of questions/issue…..
I already have the html version.
I’m having an issue with the html version where on an ipad the “popup” page does not center on the screen…
In portrait mode it moves to the lect.
In landscape mode same thing but not as extreme as in portrait.
BTW, this is happening in the demo pages in the theme, as I have yet to customize it.
Way to solve????
The wordpress version….
I love the demo…
The tall images…... on the popup page for each tall image, the “image” gets cropped…... You can’t see the full image as you can in the “Our Works” area on the home page
Way to solve this?
The full image needs to be seen again in that popup.
If it can be solved I may just get the wordpress version and use it instead of the html version…..
(Not sure if the cropped photo issue would also be happening in the html version of this theme… But if so, can it be solved over in that theme as well?)
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