RenkliBeyaz

RenkliBeyaz supports this item

Supported

1466 comments found.

Hi, i’d like to know the best method of updating the theme. Currently I have v1.7.0 installed with Wordpress v4.7.2. And I’d like to update to v1.7.5 of ThisWay. Thanks

Hello,

You can update to theme with FTP program. You find too many topic on our support page http://renklibeyaz.com/forum

Thanks.

Is it as easy as copying the new files into FTP and overwriting the old ones?

Yes it is.

I have tried to register to your support forum but is not working, I am not getting the email with password.

I need to know how to edit the social accounts at the footer area.

Hello, we sent your new password to edg.r@gon…...p.com mail address.

Thanks.

It’s been a long time since I bought the theme and couldn’t get to start with it until now. And it won’t work… can’t use any videos and cant use any images. Always get an error. Any ideas? Also “Select files” under images doesn’t work – moves me to media library to upload files and then when I select it I get error… Thank you very much…

Hello, in style_dark.php, please “find and replace” #ffcc00 ;)

Thanks.

Ok now everything works great. Only one thing to make it just perfect: how can I remove the “share” and “watch later” icons in the top right corner of the youtube embedded video in a blog or portfolio? I just need a clean video with no menu’s or buttons. Thnx very much.

Hello, Unfortunately you can not remove vimeo and youtube menu on videos. Thanks.

Sorry answered my own question. Still a great theme!

Hello, How can we help you?

Thanks.

fkorpe

fkorpe Purchased

Hello when the update is coming. Still no mobile compliance please take care

i cant use a video as background ! always error when trying to add the video, what a joke !

I requested a refund

Hello, We have a support forum page. Our support team will be help you if you move your question to there.

Thanks & have a nice day.

I have no question, nor will I register on another forum ! item is not working as described, so I requested a refund. end of story

Hello, We give a solution about this issue. It will work.

Thanks.

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