Though I’ve checked remove top color bar, the color bar persists. I’m trying to start the design at the very top of the page, yet there is a black bar and a line thats called “headerimg” and “description” there. Those fields are empty. How can I get rid of this bar? Thanks!
if you need technical support, please renew your support option.
Is this still supported?
Hi – We have used your theme for years and actually bought it twice. I will renew our tech support – no issues there but wondering if this theme is still fully supported because I have seen you mention your other theme as something that people should move to.
Our main issue is that your theme is breaking our biggest plugin – toolset. This plugin allows you to make front end forms and basically move admin to front end. When we installed 4.8 and the last two versions of the Time theme it broke the media upload path on our site – and switching to any other theme fixes this. With Time the saved path is just cat/post/filename when it should be wp-content/uploads/year/month/filename. I just want to make sure before we up that this is supported and if not we would move to another theme.
Is not actively supported.
Theme doesn’t interfere with upload paths in any way, so probably something else is causing the issue you describe. It’s hard to tell without any details.
Thanks for your honesty. Do you have something that is similar to Time that we could migrate our site to? We really liked the theme – the two things we could have done without are the google plugin and the user short codes. But probably the biggest issue we have moving to another theme is we did use the layout shortcodes all over the place and I guess we could copy those functions over but do you have something that has the same ones built in?
And you might want to take the 4.8 compatibility off this themes page. The issue was found that there is general conflict with 4.8 jquery and some of the Time jquery that caused some front end functionality (that most sites wouldn’t use) to fail.
I tried to pay for support but site won’t let me. But we found that there is a jquery conflict in time.js – not sure how that file is changing our front end upload path (when that path is set in db) but it is. As soon as we delete that js… everything works. We would gladly pay for support on this as I don’t expect you to work for free but would like to get this fixed until we migrate to new theme.
WordPress 4.8 uses the same jQuery branch as previous version. Time theme doesn’t have any issues related to this. If you experience any problems, you can report details using contact form on my profile page.
If you use many shortcodes, the least problematic migration to another theme would be to Everything, although there are some differences, so it might not all go smoothly.
Love the theme as well, will have to check out its replacement for my next project. Can you please provide any response to why the full screen gallery for the home page isn’t loading? I have a WP gallery surrounded by the slider shortcode with the full page page template but no luck. Thanks!
As I mentioned before, I recommend the Everything theme.
Don’t wrap it with a slider shortcode. Regular gallery plus template should do the trick.
dont you have new theme version updates
there are so much problem occur theme after latest woocommerce . What should we do
Theme supports WooCommerce versions listed in the item description.
It’s not actively developed any more.
It might get an update some time, but I can’t promise any dates.
after woocommerce updates i cant add menu and product image also not edit product photos. i dont find how to i solve this problem
This kind of problems are not likely caused by a theme. If you need support, I recommend these guys.
when i activate slider time i get this problem below
Call to undefined function layerslider_init() i….. functions.php on line 4386
how to solve this or disable slider
I want to fix my problem. when i deactivate slider time theme edition i get this problem below.
Call to undefined function layerslider_init() i….. functions.php on line 4386
But i activate slider and set to page . but it does not appear on the page
how to solve this problem
- activate the plugin,
- disable slider in Theme Options / Banner
- deactivate the plugin.
i did it. Nothing happened.
It mens slider is still selected in a post or page. My guess is in the frontpage.
exactly what I have to do to solve this problem. Could you write clearly? This is the only problem with the site and that’s the only problem.
Please update the theme.
it s still update .
What version do you use?
Hi Webber. thanks help .I made a slide to every store category from the banner menu.
But the related slide does not appear in the set store page category. It exits on a different category page. How do I solve this?
And also Should we upgrade the theme to the latest wp and wc versions?
1. I don’t understand the problem. Please describe more clearly.
2. You can update theme and WP, but I recommend WC version 2.6.x.
it doesnt work banner options menu. It does not work as before. For example
There are 16 categories. I prepared 16 slide. I would like to add different slides to each Woocommerce store category. But I can not do it exactly.
My exact problem -->The slides that I set up to the computer category do not appear here. It appears in a different category.
And other presentations (slide) also does not appear in the relevant category.
(My WC is 3.2.1 ) I should downgrade the previous version. WC version 2.6.x.
if necessary i can send my site pass and user to you .
If you want to grant us an access to your admin area, you can contact us directly using contact form on our profile page.
Hello, i sent you info. Can you see it.
I’ve already answered to your email. Please check your spam folder.
Hello i cant see your mail. What is your e-mail
Email is from @webberwebber.com domain.
Is it going to work with the last woocommerce update or is it maybe already working?
Time isn’t 100% compatible with the latest WooCommerce, and it’s not actively supported any more.
Hi, when I try to upload a theme, my web service provider says it contains virus.
there are 2 possibilities: the file got infected before you uploaded it, or it’s a false positive. My guess it’s the second option. Anyway, the files on ThemeForest are clean.
how can i disable the default favicon if none is set in the Customizer? I can´t find anything about it in the docs. Do you have a snippet around if there is no option or can you tell me in which file this is called/generated?
<link rel="shortcut icon" href="xxxxx/wp-content/themes/time/data/img/favicon/x.ico" />
Uhm. Ok…. For me it is a bug. I can´t turn it off and it´s not in the documentation. And a plugin i want to use doesn´t work because of that. For something like that i won´t renew the support. I don´t want a customization or something like that….
Support is not for customization, it’s for support.like that. We stick to the rules. I hope you understand.
How do you break the rules if you help? You offically no longer offer support for this item. I can´t even renew the support even if i wanted to. If i would contact Envato im pretty sure that they don´t have a problem if you help me in this case anyways. And befor i renew support i would rather buy a new Theme.
But if you don´t want to help it´s ok. It´s your decision and i have to accept it.
I forgot we don’t provide support for that item – my bad. If you want to remove the default favicon you’d have to customize the code. Remove line 40 of the inc/options-setup.php file.
Thank you for the information and the help even if you not officially support this Theme anymore.
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