Web Themes & Templates

Support for TinySalt - Personal Food Blog WordPress Theme

LoftOcean

LoftOcean supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Important Notice about Instagram Issues

Recently, Instagram made changes again (Since June 2020). If you find that your Instagram feed cannot be displayed on your website, please check this chapter in the TinySalt online documentation for a solution: Set up your Instagram.

Questions related to Page Builder plugins

1. Does the theme reply on any page builder?

No, TinySalt theme does not rely on any page builder functionality. We did not use any third-party page builder when building our demo sites, so you do not need a page builder to create a site similar to one of our demo sites.

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2. Is this theme compatible with popular page builder plugins?

Yes, this theme is compatible with popular page builder plugins (Elementor, WPBakery Page Builder, Visual Composer). The theme follows WordPress coding standards. If third-party plugins also comply with WordPress coding standards, there should generally be no compatibility issues when using them together.

Please note: You can use the default elements included in a page builder plugin. However, we have not made any optimizations for third-party page builder plugins, so there is no support for layouts of our theme to be displayed via a page builder plugin, and you cannot add the theme’s built-in home widgets by using any third-party page builder plugin.

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3. Is there any page builder plugin in this theme package?

No, there is no page builder plugin included in the theme package.

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4. How can I display content created with a page builder plugin as my homepage, instead of a homepage created with WordPress Customizer?

On your site dashboard, please go to “Settings” > “Reading” panel, find the option “Front page displays”, choose “A static page”, and select a static page as your homepage.

And then scroll down to find the option “Static Homepage Content”, choose “From page content” in the drop down list.

Then please go to Pages > All pages, edit your homepage with a page builder plugin. Your website home page will show the content you added to this static home page.

For more details, please check our documentation: Static Homepage + Blog.

What you should do first before asking your question

To speed along the support request, please follow the guide below:

  1. Make sure your site is running the latest version of WordPress.
  2. Make sure that the TinySalt theme and the required plugin “TinySalt Extension” have been updated to the latest version. Some known issues may have been fixed in an update.
  3. Update to the latest version of other plugins on your website.
  4. Check our Online Documentation first.
  5. Disable any other plugins and then check if it fix the issue.
  6. If you still cannot find a solution, please leave a comment or email us: general@loftocean.com

Submitting a support request

When submitting your support request, please include the following information in as much detail as possible:

  • Your website URL
  • Which version of the theme you are using
  • Detailed description of the issue or the question
  • Screenshots of the problem
  • Any notices or error messages
  • Any other information that you find useful
  • If you contact us via email, please indicate which product your question corresponds to
  • And please also include your purchase code when you contact us via email.

And please write in English. Thanks!

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Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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