ThemeGoods

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2028 comments found.

Hello, I need to translate the message that the theme behind when accessing a gallery with password protected. I am Brazilian and I need the message to appear in the Brazilian language. How should I proceed?

????

friend, already has 10 days I asked the question and I had no answer. I did not pay for 6 months support?

Hi,

We asked you to upload your site and open support ticket so we can take a look on your site. We don’t have teamviewer you mentioned

When a new update is gonna be released? for WP 4.6.1?

Hi,

Thank you for purchasing.

The latest version of theme support WP 4.6.1 already.

Hey you, the theme doesn´t support WP 4.6.1. There´s many problems with the updated of WP and my support is expired.

Another one: I renew the support but the license key doesn´t working. Appears this message: Sorry, that purchase code doesn’t seem to be valid.

Hi,

Could you please try to submit a new ticket again please. Really sorry for inconvenience, the support system has new update. Thank you for your patience.

All right. It´s working now. Thanks !!

mysza

mysza Purchased

Theme dont work with PHP 7.0, i see error when i change this. Only work o PHP 5.6. To bad, because PHP 7.0 much high speed

Fatal error: Switch statements may only contain one default clause in /wp-content/themes/pptitan/lib/shortcode.lib.php on line 1857

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

mich1s

mich1s Purchased

Hi there, I’m looking to purchase this theme again (already have done for one of my clients) for another client and just temporarily installed it as a demo so I could show them what to expect. They’re happy with the theme and want to purchase it but I have a strange issue I can’t seem to resolve. In the theme options, I can edit certain options – but any where I can upload images (logo, page background, etc) – it doesn’t remember what I’ve uploaded and the field remains blank – even though it seems to indicate it succeeded.

My support has expired and I know that if I purchase a new license which I’m ready to do, I’ll get support for that but wanted to check ahead of purchasing if this is something you’ve come across and is this something you’ll be able to help me resolve.

Obviously, I don’t want to spend $59 + VAT and have a theme that I’m unable to use for my client.

Thanks,

Michael

Hi,

Thank you for purchasing.

Yes we can help solving it for you. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Is it possible to create video galleries. If so please link in the comment. It prevents me from buying.

Hi,

Thank you for purchasing.

Yes it support video galleries. Basically it displays the same layouts as portfolio pages on demo site, just when you click on each portfolio. It will open video player instead.

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