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2053 comments found.

Hi I have instaled Titan photography theme but I have problem to upload new images in Galerie.If I klick to upload,does not reakt.

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme . If you still have the issue, could you please try to disable all plugins too.

Is good now.Thank you .

Hi there!

Is the current version fully compatible with WordPress 4.7.5? (And is it ready for 4.8 which is releasing soon?) Our site just automatically updated to WP 4.7.5, and all of our theme settings, theme CSS, theme custom sidebars, etc. somehow got erased in the process. That has never happened before, and when I asked some developers they suggested it could be a compatibility issue.

We were able to input all of our theme settings again (as best we could from memory), but that is concerning moving forward for future updates.

The theme is the only part of the site that this happened to.

Thank you!

Hi,

Thank you for purchasing.

Yes it support WordPress 4.7.5 and it shouldn’t effect sidebars, theme settings etc. if you haven’t deactivated theme.

We will test with WordPress 4.8 once it’s released.

Hi I bought your theme a while back and recently just bought the updated support. I posted a ticket yesterday and wanted to know if you guys could help please.

Sent over the FTP info :)

Sent you the login info :)

Please continue on the ticket. Our support staff will reply your ticket soon. Thank you for your patience.

Page Content Background Color – change to light doesn’t work. It keeps it dark no matter what.

I already tried to switch the names of – fff_70.png and 000_70.png

I thought I could trick out your system, haha but it didn’t work.

Can you help?

Hi,

Thank you for purchasing.

Could you please provide URL of page you mentioned please. I will check it for you.

I left you a ticket on the support form. Please let me know what we can do?

Hi,

Thank you for purchasing.

Our support staff will reply your ticket soon. Thank you for your patience.

NoamC

NoamC Purchased

​Hi,

I’m trying to figure out how to change the product image gallery settings on my shop, which is via WooCommerce. I contacted them for this first, they said to contact the theme developer.

When uploading multiple images for a single product, the default display is 3 images in each row, when there’s a lot of blank space left on 75% of the screen (see attached). It also creates a much lengthier page which I’m trying to minimize. How can I change the settings so that I’m able to have more than 3 images per row (at least 5-6, possibly more)?

The portfolio’s galleries are also 3 pics per row, but this I’d like to keep.

Thank you!

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

NoamC

NoamC Purchased

Thank you for your reply. I tried to submit a ticket prior to writing here, but unfortunately was unable to. The verifying purchase with Envato process seems to be stuck in a loop after authorizing connection.

Hi,

We are sorry to hear about your problem, but your license is end of support, please kindly extend our support license or if you have any issue/question about support. Please contact Themeforest support here https://help.market.envato.com/hc/en-us for more informations

I’m trying to update my theme to the 2.6 version via Envato Market plugin and it won’t allow me to update. When I click “View version 2.6 details” it says “The requested URL /titan_wp was not found on this server.” Any ideas on what i can do to update? Thanks!

Hi,

Thank you for purchasing.

Could you please try to download the latest version of theme via Themeforest account > Downloads then use this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

To update the theme please.

Can someone provide some help on how to move the custom logo all the way to the left side of the page?

Hi,

Thank you for purchasing.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Bruceval

Bruceval Purchased

Hi, I tried in any possible way to upload the Logo on Titan theme, but something is definitely not working. Any suggestion???

Hi,

Thank you for purchasing.

When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons.

larryson

larryson Purchased

Good morning I have problems to update to php 7 … in a month my web will stop being published. how can you help me? Thank you

Hi,

Thank you for purchasing.

Could you please provide make sure you update to the latest version of theme?

larryson

larryson Purchased

I have a Titan Version: 1.9

I dont know where I can update the new version … Could you help me?

If I do not update to PHP 7 in a month, my website wouldn’t be visible.

Thanks for your help. Regards

Please update to the latest version v2.6

You can download it from Your Account > Downloads.

Bruceval

Bruceval Purchased

Hi, I managed to load the logo although it shows very small. How can I fix it to look more appropriately sized??? Thank you.

On your logo image file here https://valebona-photography.com/wp-content/uploads/2017/11/Logo-2-ajustado-1.png

There is hug space at the top and bottom of your main logo text. Please try to remove that space.

Bruceval

Bruceval Purchased

Worked fine, thank you very much. Also the galleries in the portfolio tab, how could I get the wall_thumbnails from 228×147 pixel to show at 340×280 pixel and to be displayed from edge to edge of the screen rather than in the center leaving space on both sides. I would like to have the photos spanning from the left edge to the right edge of the screen, and depending on the size of the screen, having more or fewer photos to fit in it. Thank you

Sorry it doesn’t that because normally main web content wrapper will have fixed width and it’s not expanded to screen width.

Hello, I’m currently trying to upload a logo image to take the place of the Titan logo on the template. I have tried 8 different times.

Go to the upload tab choose my logo image Brings up page with alignment and all this other stuff Hit save all changes Then it just keeps adding to my media library. It never says successfully uploaded.

Am I doing something wrong?

Hi,

Thank you for purchasing.

When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons.

Bruceval

Bruceval Purchased

Hey, Inkedfritos686 I had the same problem, this was the solution they provided:

When you finish uploading your logo image, please make sure you click “File URL” and “Insert to Post” buttons.

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