Discussion on Photography WordPress | Titan for Photography

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Hi I bought your theme a while back and recently just bought the updated support. I posted a ticket yesterday and wanted to know if you guys could help please.

Sent over the FTP info :)

Sent you the login info :)

Please continue on the ticket. Our support staff will reply your ticket soon. Thank you for your patience.

Page Content Background Color – change to light doesn’t work. It keeps it dark no matter what.

I already tried to switch the names of – fff_70.png and 000_70.png

I thought I could trick out your system, haha but it didn’t work.

Can you help?

Hi,

Thank you for purchasing.

Could you please provide URL of page you mentioned please. I will check it for you.

I left you a ticket on the support form. Please let me know what we can do?

Hi,

Thank you for purchasing.

Our support staff will reply your ticket soon. Thank you for your patience.

​Hi,

I’m trying to figure out how to change the product image gallery settings on my shop, which is via WooCommerce. I contacted them for this first, they said to contact the theme developer.

When uploading multiple images for a single product, the default display is 3 images in each row, when there’s a lot of blank space left on 75% of the screen (see attached). It also creates a much lengthier page which I’m trying to minimize. How can I change the settings so that I’m able to have more than 3 images per row (at least 5-6, possibly more)?

The portfolio’s galleries are also 3 pics per row, but this I’d like to keep.

Thank you!

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Thank you for your reply. I tried to submit a ticket prior to writing here, but unfortunately was unable to. The verifying purchase with Envato process seems to be stuck in a loop after authorizing connection.

Hi,

We are sorry to hear about your problem, but your license is end of support, please kindly extend our support license or if you have any issue/question about support. Please contact Themeforest support here https://help.market.envato.com/hc/en-us for more informations

I’m trying to update my theme to the 2.6 version via Envato Market plugin and it won’t allow me to update. When I click “View version 2.6 details” it says “The requested URL /titan_wp was not found on this server.” Any ideas on what i can do to update? Thanks!

Hi,

Thank you for purchasing.

Could you please try to download the latest version of theme via Themeforest account > Downloads then use this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

To update the theme please.

Can someone provide some help on how to move the custom logo all the way to the left side of the page?

Hi,

Thank you for purchasing.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Hi, I tried in any possible way to upload the Logo on Titan theme, but something is definitely not working. Any suggestion???

Hi,

Thank you for purchasing.

When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons.

Good morning I have problems to update to php 7 … in a month my web will stop being published. how can you help me? Thank you

Hi,

Thank you for purchasing.

Could you please provide make sure you update to the latest version of theme?

I have a Titan Version: 1.9

I dont know where I can update the new version … Could you help me?

If I do not update to PHP 7 in a month, my website wouldn’t be visible.

Thanks for your help. Regards

Please update to the latest version v2.6

You can download it from Your Account > Downloads.

Hi, I managed to load the logo although it shows very small. How can I fix it to look more appropriately sized??? Thank you.

On your logo image file here https://valebona-photography.com/wp-content/uploads/2017/11/Logo-2-ajustado-1.png

There is hug space at the top and bottom of your main logo text. Please try to remove that space.

Worked fine, thank you very much. Also the galleries in the portfolio tab, how could I get the wall_thumbnails from 228×147 pixel to show at 340×280 pixel and to be displayed from edge to edge of the screen rather than in the center leaving space on both sides. I would like to have the photos spanning from the left edge to the right edge of the screen, and depending on the size of the screen, having more or fewer photos to fit in it. Thank you

Sorry it doesn’t that because normally main web content wrapper will have fixed width and it’s not expanded to screen width.

Hello, I’m currently trying to upload a logo image to take the place of the Titan logo on the template. I have tried 8 different times.

Go to the upload tab choose my logo image Brings up page with alignment and all this other stuff Hit save all changes Then it just keeps adding to my media library. It never says successfully uploaded.

Am I doing something wrong?

Hi,

Thank you for purchasing.

When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons.

Hey, Inkedfritos686 I had the same problem, this was the solution they provided:

When you finish uploading your logo image, please make sure you click “File URL” and “Insert to Post” buttons.

Does the site support animated giffs, I upload many. Also can I have a client area password protected with galleries just for them. Thank you!

Hi,

Thank you for purchasing.

1. Yes you can also add animated gif.

2. Yes you can create a password protected per gallery.

I would like to add a photo to my existing gallery. I have 7 photos in an existing gallery and want to add a new photo … as the 8th photo. But the when I upload a new photos, all the old photos are removed from the gallery.

Here are my steps:

1. Open Gallery

2. Scroll down to Gallery Images

3. Click on “Upload or Attach Images”

4. Click on “Add to Gallery”

5. Select photos from Media Library

6. Click “Add to Gallery”

7. Click “Update Gallery”

8. All of the old 7 photos are removed and I can only see the 1 new photos in the gallery.

I am running PPTitan 2.6 and Wordpress 4.9.2

​Thanks

David Hart

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

gdiggs

gdiggs Purchased

Hello and thanks for this excellent theme. Is there a way to remove supersized gallery slideshow and replace it with another fullscreen slider? With supersized I’ve customized it as much as I could but I’m getting a gap at the bottom when in portrait mode on some devices. I adjusted padding so that the top of the image is flush with the top of the viewport but there is still a gap at the bottom. Also supersized gallery project is ended so I’d like a slider that’s more future proof.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

gdiggs

gdiggs Purchased

As you can see from the image the Slideshow is fullscreen when in Landscape mode but the bottom pulls up when in portrait mode to a greater or lesser degree depending on the device. The bottom of the image should never break free from the bottom of the viewport if the responsive code is written correctly. http://www.gabrieldiggs.com/landscape.jpg http://www.gabrieldiggs.com/portrait.jpg

Could you please provide URL of gallery you mentioned please.

Hello there, i added a YouTube Video in full screen on Home page. But i need that only this Video is displayed. Not after its end to show next Videos on the line. Is there any way to do that? Just 1 Video to loop

Thank you!

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Try to create a gallery but having some issues can you assist http://www.nathanmphotography.com/nottingham-wedding-photographer/

Please login with your purchased account so we can continue providing support for you.

I know my support has expired, but none of the video links work in the manual.

Hi,

Thank you for purchasing and I can see that your support is not expired.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, i use this theme but now i have a problem. when i switch to https:// (SSL) the links in the frontend to to picture have http://

Where can i fix that. in the pictures in the mediathek are all picture https://

Can anyone help me please?

It works. I make it in the SQL

Glad you got it works!

Btw, next time. You can use this plugin https://wordpress.org/plugins/go-live-url-update/ to update all URLs instead of using direct SQL.

Hello. I’ve just updated Titan to my website because I want to have the last version. I’ve had to buy it twice because my first license was bought with the credit card of a friend and he forgot the password and the license. Anyway, I have two items after update: 1.- The gallery of my home page isn’t shown full screen. 2.- The post on the blog show horizontal scroll under chrome android. :cry:

my site: https://www.bedrina.com

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

My gallery is not working since I updated WordPress to 4.9.6

Found the issue, it is working again

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