2092 comments found.
Do you still provide updates for the Titan theme?
Hi,
Thank you for purchasing.
Yes we will provide updates to Titan theme to make sure it support the latest version of WordPress.
Hello there in outer Space.
During a scan of my website, I recently noticed that several connections to Google Maps are always established, although no API is stored and although no map is integrated on the entire page. Unfortunately, the connection is still displayed on each individual web page. This is a problem for me here in Germany (Europe) (GDPR). Will there be an update that prevents these connections?
Best regards, Kalle
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hallo ThemeGoods, by the end of 2022, this should no longer be a problem. The request to Google is clearly made by the theme, as no other plugins are installed that establish connections. Most providers of well-known themes have already fixed this. So my question was whether this will be fixed in an update. Of course I will gladly purchase further support again to get the update. But I’m not going to pay money for this request now. For something that should have happened long ago (before 2018). So once again: Will there come an update, to make the Theme GDPR-Compliant? If not, tell me. So i can choose something else.
Best regards, Karl
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
We will check it for you. Thank you.
Hello, Is it possible to enable lightbox galllery feature when using Gallery 3 Column Masonry page template? Lightbox works for Gallery Classic page template but for some reason it has been disabled in other templates. I love the Gallery 3 Column Masonry layout but I want to see larger versions of the images so I need to enable lightbox.
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello I’m trying to create seperate Blog Grid pages for specific categories. I was able to make one but my second category page will not display the posts as a grid. It’s acting like an archive page with posts in list format. How do I get all of my seperate Blog Grid pages to show up in Grid format?
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
After 2 years I came back to this theme and of course there occure some issues. First is known for all, and some questions about it was a few times – galleries masonry, when You enlarge the pic makes all the thumbinals go back, to the top. When I bought this theme, I didn’t realize. It is aweful. But now galieries masonry, espacially mixed masonry works like… a crap. Before every pic has right thumbs and it was loooking good. Now there is no way to make it works. Is it the reason, that the theme im so old, ald Worpdress is still updating? For now, the theme is useless…
Hi,
Thank you for purchasing.
We always make sure our theme support the latest version of WordPress so please make sure you update to the latest version of theme. It should be working fine with the latest version of WordPress.
Hi. Sorry. I didn’t know, that You still aswer in this topic. Of course my Wordpress is up to date. Titan worked fine when it was last used by me. New installation of wordpress, setting up gallery and it looks like it looks. No additional plugins. Now I’ve tried once again to make a fresh wordpress installation, one page with mixed masonry gallery on XAMPP and online. The same issue… No matter what browser :/
The theme is also the latest version.
Overall galleries masonry don’t work as it does before.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Thank You for Your answer. I will make again just a 2 menu items. One gallery and one page with the screenshot with what I see and describe those problems.
God, where is the evanto code? I cannot verify by evanto. It does nothing :/
Yes, I do not have extended support. Is tha the reason?
Ok, I’ve found it and understand if my support expired, my topic won’t be checked.
Better to buy new one. Anyway thanks. My request didn’t pass.
Anyway, I wil choose other template and buy it. Thanks.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know your ticket ID so I can help you quicker.
Hi there!
I just wanted to let you know that the Blog Feature Image is having conflicts with WordPress 5.6. It does not open the lightbox anymore when clicked inside of an individual blog post.
Hi,
Thank you for purchasing.
We will look for the solution and release the update soon. Thank you for your patience.
Hi there!
Has there been any progress on this yet?
Hi there!
The 3.0 update still didn’t fix the issue I previously mentioned. Was that addressed in the most recent update, or was the update for another reason?
Thank you!
Hello is there a simple method to prevent spam coming through the built in Contact page? I DO NOT want to use a separate contact plugin or any other plugins. I figure if you wanted that you would have included those plugins with the theme:-) Is there a bit of PHP code I can add that will prevent those spam messages?
Looking at the Contact.php file I can clearly see that you’ve included code pertaining to captcha: “contact_enable_captcha”. How do we activate that feature?
No promised support at all. Try to get help and guides for 2 weeks -any results. Cant setting content correctly and theme works to extremely slowly.
Hi,
Thank you for purchasing.
I created an example blog page here http://lenapr01.wp-tech01.gen.in/blog/
I can see your posts display there without issue. Am I missing something?
yes. You have missed 10 my help request on https://themegoods.ticksy.com/ticket/2576160. Can I get promised video guide ? because Im beginner site creator and video guide was significant point for my purchasing. Why do you ignore all my help qustions?
recently the image gallery stopped working it can not scroll through images nor zoom in to a single image to preview it full size. tried this on a new fresh install and same results. http://www.artesign.ca/1830-queens-avenue-west-vancouver/
Hi,
Thank you for purchasing.
We will release the update for this issue soon. Thank you for your patience.
Hello any update regarding this ?? updated to newest version and Gallery Flip page template is still broken.
Hi,
Thank you for purchasing.
You can upload your logo image from TITAN setting > General > Logo.
I tried that, it says successful and then shows nothing even after saving.
When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons.
I use this theme through DreamHost/WordPress and it worked great for years, but suddenly stopped working 2 weeks ago. The folks at DreamHost said it was because of a PHP issue and told me to ask you if there is any update we need to do for the theme to work on php 7.2. Please Help! Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Blog Grid makes posts appear out of reverse-chronological order. They maintain proper order in single column mode when viewed on a mobile device but are out of order when situated in the 3 across grid in desktop view. Is there a fix?
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check it for you.
Hi, wondering if the last version of Titan’s contact supports captcha and you can provide an instruction how to set it up.
Spam became huge problem without it. Many thanks!
Hi,
Thank you for purchasing.
You can also use Contact Form 7 plugin here https://wordpress.org/plugins/contact-form-7/ for your site contact form function.
It’s been 6 days since my request for support! Can someone be interested?
Hi, I’ve tried many operations but, after installing the certification for https:, something is wrong with the images of the slideshow in the home page. They are linked as http: instead of https: Seem something with the jquery version. Can you see the website www.mariosalvadori.it and help me solve the problem? Thank you
Hi,
Thank you for purchasing.
Please use this plugin https://wordpress.org/plugins/go-live-update-urls/ to update all URLs from http:// to https://
Nothing in Theme Setting is working. All data is shown in blank. I cannot configure anything. Please HELP !!!! I’m thinking to change the theme for any other that works
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I’ve just updated the theme to the last version and it’s impossible for me update the menu logo. I tried tu use the uploaded before, to upload again. Nothing works. www.bedrina.com
In fact, to get visible my website I’ve replaced logo@2x.png with my onw.
Hi ! The company where I work are using your theme since 6 years now. Thank you for your amazing work. I just start my new job in this company and I am in charge of the website and we had a security problem, I need to rebuild the entire website . On the item details, you write : “Videos tutorials and documentation – We also provide an extensive documentation and video tutorials which will guide you through the features”. Where do I can find this tutorial please ? Thanks in advance for your answer. Have a nice day.
Hi,
Thank you for purchasing.
You can download theme package from your accounts > downloads then you will find theme documentation from theme package folder.
Under the new Gutenberg editor I’m having issues with the media library showing “No items found” when trying to attach an image to a new post. My media library is loaded with hundreds of images. As of now my workaround is to install the Classic Editor plug-in which restore full media library functionality. I still have not found a fix. I do not provide ftp or login access by third parties to my site so if you can leave any tips here that is appreciated.