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Hi, I cannot seem to get the homepage to look like the demo home page. I have create the gallery, and the home page. But it just shows without the pictures. The site is


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This is for a client who purchased it, can you not answer this for me?

Good afternoon, i am very happy with this template. Please i will like to make you two question. 1) I will like to have a “gallery 3 colums FILTERABLE”, but the only way i found with this template was to make a “filterable portfolio” (video and single photos) and not a 3 colums filterable photo gallery. Is there any solution? 2) When put more than 6 categories or pages in my menu, the menu displays in a different position ( it shows down on the picture and not on the white frame). Thank you very much for your attention !


1. Sorry filterable feature support only portfolio module. GAllery is not support.

2. It’s because your logo width is too large so it pushes main menu down. The main content width is 960px so you have to reduce your logo width or menu items.

Hi, about question 1 . Ok i will put the photographies in Portfolio mode because I need them filterable. Problem is that i want to show many photos in each of the filterable sections. If i would put videos then i can display them in three colums, but in stead i need to display photographies in 3 colums. How can i make that possible ? Thank you !

All what i need is a filterable gallery or portfolio for my photographies, like most of the photographers need when they have a website. Thanks

Hi, I love your theme :-) But I can’t make the Fullscreen Slideshow work. I’ve created a Gallery and a Page but even in the preview it won’t display any images if I select “Fullscreen Slideshow”:


Please contact your webhost and ask them why this URL

returns “internal Server Error” on your server. They should be able to see errorlog.

Many thanks for your quick help. I was able to sort out the issue with my webhost. Everything works perfect now :-)

You are welcome ;)

Btw, Could you help me rate for the theme please?

Hello. How i can add arrow next and back in fullscreen kenburn gallery ? PLZ HELP ME. I add this code in template-gallery-kenburns.php:

“div id=”thumb-tray” class=”load-item” a id=”prevslide” class=”load-item” img src=”?php echo get_template_directory_uri(); ? /images/arrow_back.png” alt=/a a id=”nextslide” class=”load-item”img src=”?php echo get_template_directory_uri(); ?>/images/arrow_forward.png” alt=””/ /div” of course all with < > ....... I have arrow but don’t work next and back. Sorry for my English :)

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

But I will add it into the future if there are many requests from customers

Hi there,

When I resize my browser (or view vertically on an iPad) the images all become distorted from their normal ratio. What can I do so that the images dimentions are resized correctly? In addition to this the footer is not over the whole width in the tablet version and disappeares to the very bottom of the page in the smartphone version.

Here are the screens:

Normal, OK: Tablet resize, dimensions bad, footer not over the whole width: Smartphone Resize OK, but the footer disappeared to the very bottom of the page (not pictured):

FYI: I haven’t done any modifications in the css so far.

Thank you for your help.


Provide URL of page which has issue please.

Hi, I have just sent you an email with the URL.

Thank you.

Hi ThemeGoods,

I have followed the instructions on sizing of pictures: GALLERY FULLSCREEN : 1600×1067 GALLERY CAROUSSEL : 1600×1067 OR 1067×1067 (Square) GALLERY MASONRY FULL WIDTH: 1000×1067


1. GALLERY FULLSCREEN The pictures are cut off on the top and the bottom. is that normal. How much are they cut off? See link

2. RECTANGLE PICTURES for gallery caroussel. According to the samples in your theme, this is also possible. Can it be in landscape and portrait mode ? What is the right sizing of the pictures? Example :

3. SQUARE PICTURES FOR GALLERY CAROUSSEL Like you see on my website: Page PORTFOLIO Subpage COMMUNIE : the distance between square picture with top and bottom is NOT equal. According to teh examples in your theme, you have an equal distance between top and bottom. What do I do wrong?

4.GALLERY MASONRY FULL WIDTH In your examples you use square and rectangle pictures (both in landscape and portrait mode). Are the pictures in rectangle mode being cut off ? How much? What are the right dimensions for the pictures (both landscape and portrait)? See :

PS: if you want I can send you a word file with some screenshots. Please let me knopw how.

Thanks for your help and reply


1. If you selected background slideshow on page. It will automatically adjust your image size (cropped or resized) to works perfectly with visitor screen resolutions. However you might not want to crop your images. You can disable it. From your admin sidebar, open Titan admin > Homepage > Enable/disable auto fit image to screen for homepage slideshow and Titan admin > Gallery Portfolio > Enable/disable auto fit image to screen for other pages.

2. It can’t because every users have different screen resolutions and size so you can apply universal image size to all users screen. It’s standard way of every fullscreen theme works. Automatically adjust background image (zoom or resized) to fit with user screen resolution.

4. This plugin might help you manually cropping.

Hi ThemeGoods

How can I sort the pictures in a gallery? see all gallaeries on my website The pictures are now automatically sequenced but I want to manage that myself. How can I do that?

Thanks for your help and reply Koen


You can drag&drop to order images using gallery admin.

How to get the latest version update? Version 1.9?

Update wasn’t appear on the WP dashboard. any advice?

Thank you.


Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Is it possible to add a DOWNLOAD feature for each photo ?


Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.


In this pages with the videos:

I have this theme installed. And also the plugin, Map List Pro, installed. When this plugin is active, the page with the videos in full screen won’t work. If I disable the plugin the pages with the videos will work. I have contacted the maker of the plugin, who wrote me the following answer:

You are getting an error in the console: Uncaught ReferenceError: player is not defined jquery.tubular.1.0.js?ver=1.8:109 The really strange thing is that Map List Pro isn’t loading any scripts at all on that page (as I’m guessing it’s not being used on that page).

If in this page the plugin is not active the videos should work without any issues. I can’t understand why this happens, please help solve this problem.



There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

is it possible to center the logo?


It couldn’t be done using theme admin. However you can edit theme CSS file to change that


i have set up my galleries and pages. on the home page my photos auto-play. how do i get up the galleries set up on gallery-carousel pages to auto play as well. at the present, the images can only be switched using the nav buttons. i would like the slide show to play automatically.

please let me know what to do.

thank you.


Open /templates/script-carousel-gallery.php at line 86 change autoplay to 1

Thank you for the quick response.

You are welcome ;)

Btw, Could you help me rate for the theme please?

Hi, sorry for my english. I think you didn´t see or understand my question i made last day. I need a filterable photo portfolio. I like to have the photographies organized by sets. I will apreciate if you could help me. Thank you very much. Regards

Also, i am having an other problem today when i preview the template. I get ” Fatal error: Call to undefined function get_header() in C:\xampp\htdocs\wordpress\index.php on line 8 ” I looked in lots of Forums online but didn´t find an answer. Good night

When you create a page, select “Filterable ….” as page template.

Please re install FRESH Wordpress and theme. Some files are broken. get_header function is default Wordpress function.

Thank you very much, it works again ! Only thing i will like to have 3 colums photographies filterable. I hope more people will ask you the same so maybe you could update it in a future. Best regards :)


The menu seems to have disappeared on the mobile version of the site I’ve built using this theme. It’s there but it’s not visible. Can you have a look at let me know how to fix it?




Please edit this image file in photo app like Photoshop. Currently it’s black so it doesn’t appear.

Thanks! Appreciate it :-)

You are welcome ;)

Btw, Could you help me rate for the theme please?

in gallery carousel, i find although i resized the images to all the same size, they are still appearing as larger images and are getting cut off where as some images are ok. how do i resize the images for that gallery ?

How do I edit which Galleries are included in the gallery of galleries page. Also how do I change the type of gallery to “Masonry Full width vertical” for each gallery on the “Gallery of galleries page”

So what’s the point of having a gallery of galleries page if I can’t Make and add galleries to it even if there not “Masonry fill width vertical” galleries. Kinda defeats the purpose of the theme don’t you think? Where can I find the gallery grid page then?

To display galleries in single page and it’s 3 columns layout if you want to change the layout you have to edit theme code yourself. It’s custom modification.

3 columns is fine I figured out how to add new galleries to the page. Is there a way to make the new galleries when clicked on and opened to be mixed masonry and not side scrolling ones?

Is there a way to make sure my logo image does not squeeze, distort or stretch when it adjusts for portrait on ipad, or iphone?


Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

what size should the images be for gallery carousel? I resized images to 1440×990 and I find some images are still appearing large/cut off. How do I set it so all the images are the same size?


It can’t because every users have different screen resolutions and size so you can apply universal image size to all users screen. It’s standard way of every fullscreen theme works. Automatically adjust background image (cropped or zoom) to fit with user screen resolution.

Hello, I’m using the Gallery Mixed Masonry template and my gallery has 31 images. For the first 13 images the ‘Mixed’ effect works with my images being intermixed large and small. For the remainder of the images they all appear the same size. How can I fix this?

Please see Thanks.


Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Hello there, I’m having some problems with the logo displaying on mobile devices. My logo file sizes are:

Regular: 320×28 Retina: 640×56

When viewing on an iPhone (either horizontally or vertically) the logo appears to be squished. When viewing on an iPad, it views correctly in the horizontal orientation, but again is squished when viewed vertically.

When I remove the retina file from the theme settings, the logo appears correctly in all orientations on both the iPhone and the iPad – although I will echo the other comments that size appears to be ridiculously small when viewed on the iPhone and the vertical orientation on the iPad. I also checked the css file (as you mentioned in earlier comments) and the width: auto; has been updated already.

So, my questions are:

1. How do I get the retina-enabled logo to view properly (without being squished) on mobile devices?

2. On the demo site, (viewed on the same mobile devices) the vertical height of the Titan logo is about twice the height of my logo. My logo is wider, but there appears to be more than enough space to increase the logo proportionally, particularly on the iPad. Can you tell me how to fix this problem? There appears to be a max-width restriction somewhere that is causing the logo to appear far smaller than necessary (which may also account for the squished look with the retina logo).

Any help you can give will be appreciated. Thank you!


Please check your gallery image title and description. Some of them has special characters which cause the issue.

Can you be a bit more specific about what I should be looking for? My file names, image title and descriptions do not use special characters, unless you are including basic punctuation in the descriptions. Here is a test gallery of images in gallery classic mode:

and here is the same gallery in gallery full screen mode:

Same images, same gallery. As you can see the full screen mode doesn’t work. How can I fix this? Thank you!

Also, can you please address the issue of the retina logo looking squished on mobile devices? Thank you.