This author's response time can be up to 10 business days.
How long does it take for an answer?
I really want to use this theme so much – but it seems that responsive design is still a problem. Can you tell us when it will be fixed?
I cannot use it unless it is a good responsive theme – despite how brilliant the homepage looks on a desktop computer.
It has been a complete waste of my money unless responsive is added as has been promised for I think more than a year now.
There will be an update very soon, I can’t give you an exact date but it will be. All my themes will get a new update very soon.
I purchased the template over a year ago and I’m still waiting to do so 100% resposive. When will they do it? urgent
Is it support RTL?
Yes, this theme has .po files
Header slider is not showing? http://www.floridamarijuananews.org/
Header slider is not showing on my site? http://www.floridamarijuananews.org/
How many days are taking time for replay?
Please send here http://support.wizedesign.com/ the access data from wordpress to see more exactly what’s happening and don’t forget to mention the problem.
I already sent mail 2 times, still you are not responding. ???
PLEASE RESPOND TO MY SUPPORT TICKET!!
I can’t find how to install the dummy content. I’ve read the documentation and there’s nothing.
You have an .xml file in the dummy content folder. You need to upload that. It can take up to 10 minutes. After that set the Home page to be implicit.
Hello to everyone! I want to start by apologizing to all of you who had problems with the support or the theme. Starting tomorrow, a new type and much more detailed support will take care of your problems and requests in maximum 7 working days.
All your messages from support have been lost because of the mail. Please send to us again all your problems and for a better and faster solving please make screenshots of your problems.
The ones who bought the theme and are having problems with it, please use this link: http://support.wizedesign.com
Who wants to ask anything about a certain theme, please use this link: http://themeforest.net/user/wizedesign#contact
Thank you very much!
I have now waited so long for the responsive-update, my support has expired! I have waited over a year and my readers are now complaining about they are not able to read my content on mobile devices. And with over 60% of my traffic from mobile devices, this is critical.
When will there be an update?
I’ve sent you a mail. We keep in touch there. Thank you!
When responsive version will be done? We were waiting two years.
The theme is responsive. From what I know I have sent you a mail. We keep in touch there for any problem
I am very interested in purchasing this theme. Curious how easy it is to add custom graphics that go all the across the header, also graphics along the sides.
I’ve sent you a mail. We keep in touch there.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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