I have one questions about Daisy:
- there’s an error in Social section of your Elated Option -> Social
Fatal error: Uncaught Error: Undefined class constant ‘INSTAGRAM_USER_ID’ in /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.layout.php:192 Stack trace: #0 /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.layout.php(83): ElatedTomasDaisyInstagramFramework->render(Object(ElatedTomasDaisyFieldFactory)) #1 /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.layout.php(75): ElatedTomasDaisyPanel->renderChild(Object(ElatedTomasDaisyInstagramFramework), Object(ElatedTomasDaisyFieldFactory)) #2 /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.framework.php(380): ElatedTomasDaisyPanel->render(Object(ElatedTomasDaisyFieldFactory)) #3 /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.framework.php(375): ElatedTomasDaisyAdminPage->renderChild(Object(ElatedTomasDaisyPanel)) #4 /home/cus in /home/customer/www/xxx.com/public_html/blog/wp-content/themes/tomasdaisy/framework/lib/eltd.layout.php on line 192
What can I do?
Thank you for the support
Thank you for reaching us!
Elated Portfolio part of
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I love the look of this theme – one question I have is when I click on “Live Preview” and it goes to the split screen – is this one of the demo pages that can be used when purchasing this theme?
Thank you for your kind words, we are glad you like it.
Unfortunately, it’s not part of the download, it’s custom coded, but we can provide its code on request
Do let us know if you have any additional questions.
I LOVE the idea of that opening page – how would I go about getting the code? I will be purchasing the Regular Licence – would I be able to use the custom code with that?
Yes, once you purchase the theme you do get access to 6months of support and you can simply submit a request at our help center and our support team will be happy to help and provide you with that page and its code.
Where is the instructions for having the split landing page as in the demo you have on here?
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
It’s been quite some time since this theme has been updated. Are you planing on releasing an update anytime soon? It’s critical that this theme support the latest version of WordPress and WP Bakery.
Thanks for writing in!
Due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.
We appreciate your patience and understanding.
And if you need an immediate update of WPBakery you can always submit a request at our help center and our support team will be happy to help.
Hi. I can’t seem to find the place in the theme settings (Elated settings) to place the Analytics id. Can you point me to it? Thanks.
You could add it in header.php We could suggest to add it just after opening wrapper-inner div.
If you need assistance with this we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Hi. How do I change the text CONTINGUE READING after the excerpt of the posts, without having to create a child? I use Loco plugin for the rest of the strings but I cannot seem to find the string CONTINUE READING in the theme or in the core. Any ideas?
Please check our article on how to translate the theme labels as well if you need additional help and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
I have this issue of pages rendering poorly on mobile. I checked the demo but tis render well on mobile.
What could possibly be wrong with my setup?
Is the “Follow Me on Instagram” carousel option no longer available in the footer?
Please try to reconnect your Instagram account by following the procedure from here, as well as do not that you will need to remove the widget prior resetting your Instagram details. Once you have connected to your Instagram please go ahead and add your widget to desired Widget area.
The Landing Page did not load when I imported the demo. How do I create a landing page identical to the demo?
Your support page is a maze. Created an account, but then unable to create a ticket.
Thank you for choosing our theme!
If you are experiencing issues with submitting a ticket to our support forum, please send an email to email@example.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email and use the same email address that you used to register an account with our new help center.
Thank you in advance!
Elated Portfolio part of
I NEED MY REFUND IMMEDIATELY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey guys, you have a good things going on here with your clients rushing to buy your theme but getting disappointed that you DO NOT give them the Demo split screen as part of the theme. and its so sad, its like being advertised one thing and being sold another. Now when we attempt to reach support about it, you get left to dry for a long time. Jezzzz. I am feeling ripped off and would need a refund immediately.
Sorry to keep you waiting, the weekend is behind us and we’re working with some limited resources, now we’re back on track.
We located your request #1938991 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Time check, its 15 hours after your “couple of mins” and my support ticket still stays the same; a dead link. You know Its really hard to hear what you are saying through all the inconsistency between words and action.
As far as we could see, your thread is updated, please check it’s status. Thank you!
Ok folks, these guys are legit and cool. I was ranting my ass, needlessly. After they showed me what I needed to do, it was a breeze. I recommend you buy the theme, you will love it. Thanks for the support Elated, I am truly elated.
Wow, that’s some way to start a day. We appreciate your kind words so much
Is it php 7.2 compatible?
Thank you for reaching us.
Yes, of course, all our themes are. Feel free to update PHP version on your server.
i want to start out by saying what a beautiful theme this is! you should be so proud!
I am super new to the blogging world and am not sure what i’m doing so i apologize if i have some weird questions but hopefully you can help me out:
1. if i were to buy this theme.. do i have to keep the “daisy” logo? or can i change it to my own?
2. that option in the beginning to choose Thomas or daisy, does that come with the layout?
3. the moving video like header; is that the image i get? or will it do that with any image i put in there?
Thank you for your interest in Tomas and Daisy! Let’s see:
1. Yes, of course you can replace the theme logo with your own.
2. All demo content can be imported and used as a starting point for your site.
3. If you’re referring to the header on this page: http://tomasanddaisy.elated-themes.com/daisy/about/ , then yes, this is the floating header and any image you upload will animate.
Feel free to let us know if you have any other questions.
thats great to hear thank you so much
We managed to find your ticket with same topic on our support forum. Our support agent just answered you. Please, check whole respone there and if there is any other doubt, you could continue conversation via ticksy.
I am trying to install this theme and all i keep getting is “Fatal error: Switch statements may only contain one default clause in /home/amanda15/public_html/wp-content/themes/tomasdaisy/framework/modules/header/lib/header-factory.php”
Proper installation is explained in this public docs http://tomasanddaisy.elated-themes.com/documentation#getting_started_installing_tomas_amp_daisy If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.
Hi. I bought your theme and now I have a doubt. I create an Image Gallery in my blog: Image Grid of 4 columns with 8 to 12 pics, size: full. When I visualize the gallery in the frontend, the images of the grid are full size showing at thumbnail size. But they ARE full size, so there’s a lot of weight in every gallery and it takes ages to load.
If I select thumbnail in my gallery settings, the grid is made of thumb size images but when I click to open in Pretty Photo, they are also thumb size with no zoom.
How can I make it so that the Galley Grid show the thumb sizes of the images and then they show in full size when I clic in them?
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Hello, I would like to purchase your theme but wanted to know if this would work for one domain for a single author? I don’t want to use it as a his and hers website with two authors/sites. Also, will it be possible after purchasing it to edit the CSS however I please?
Each installation requires separate license. For example if you install the theme on another domain, you create a new instance. An overview about all licenses can be found here: http://themeforest.net/licenses, but if this article doesn’t answer your question we recommend to contact Envato directly.
Regarding CSS, yes, you are able to override default theme styling with your own one.
Is it possible to have a random floating header image on each page load?
Unfortunately not. Such an option doesn’t exist, sorry
Hi Team, Is there demo content available in this theme
Thanks for writing in.
Yes, all our themes have demo import functionality. You need to navigate to Elated Options > Import.
If you have any further questions, please submit a ticket on our support forum at https://elated.ticksy.com/ and one of our support agents will assist you.
I bought the theme and it’s amazing, I’m loving it. But whenever i click on the pages I created, their title doesn’t appear, only the content. Why is that?
I would also like to know how can I show my posts aligned with “justify”.
Thank you : )
This particular theme doesn’t have the option to display the title.
As for setting posts to justify, that’s something our support need to take a closer look at.
Please submit a ticket on our support forum at https://elated.ticksy.com/ and one of our support agents will assist you.
I don’t understand. How does the page showed in the demo has a title? Here: http://tomasanddaisy.elated-themes.com/daisy/about/. You can’t sell something that you show in the preview and say that is not possible…
Hi there again,
Thanks for reaching out again.
I do know that the LOGO is an image. You didn’t read well my message. I refer to the TITLE of any page that i create, not the logo of the site.
And about the example that i send, the title that i’m referring to, it says “truth”. http://tomasanddaisy.elated-themes.com/daisy/about/
We would need to take a closer look into it, please submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Is it possible to change the Instagram feed in the Elated plugin? Thanks
Off course. You just need to connect to your Instagram account from Elated options, and then place Instagram widget inside desired widget area.
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