118 comments found.
is this theme work with WP 6.1.1 ? is there link for admin panel for theme settings ? I want to see them before I buy it. thanks.
Hello, thank you for contacting and for your interest in the theme!
There are no known issues with the theme functioning when WP 6.1.1 is used. We can’t provide access to our demo site admin panel but recommend you to look through the theme DOCS to find more information about the theme settings.
Should you have any questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help!
Thank you!
Hi. The theme is centered around the models and their pages, why would you make a project design that cant be customized in the settings? What would make you think everyone wants the models details to one side of the page? Or that people wont want to explore different methods of adding the models portfolios. Its very limiting. Especially being that the way it displays images in columns or grids is very out dated in todays array of model pages. It’s fine if you want to give your style of design in the demos but allow some flexibility, repositioning of project details, or slider or sidebars or portfolio. The project page and its setting is a mess. Its ruined a great theme and has had me all night seeking a resolution. I thought to point the project link to a page where I can explore various designs, but that would be difficult to teach a random person to update. Do something about your projects and allow clients to customize it.
Hi, thanks for contacting and for your suggestions, we truly appreciate your time and effort to share them, we’ll take them into consideration. Please note that if you don’t like the open project design you can create the pages with the needed design and redirect to project link URL instead of opening project page.
Please feel free to contact our support team at https://cmsmasters.net/help-center/ should you need any further assistance with the theme setup.
Thank you!
Ok thanks, that was my next option, but that is hard to pass on to my colleagues who are not wordpress pros. Its not that the design is not liked, it just it should have been flexible to have been altered. Position of the project details, or rearrangement of layers etc. But thanks for the reply and please do take it into consideration.
Composer is not working and contents are not showing on frontend
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.1.5 theme version that is available for download on Themeforest, update plugins and clear cache, it should be helpful.
In case the problem remains actual from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Lamentável…. baixei a versão atualizada do tema, porém está bugado. Não consigo alterar o slug do projeto nem o texto do link do projeto. Mesmo salvando novamente o link permanente, a mudança não surte efeito. E para uma informação tão simples de como corrigir isto, querem que eu pague mais $41 para renovar o suporte.
Hello, thank you for contacting!
There are no known issues with the theme functioning and it is difficult to recommend anything without seeing the problem and investigating it from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Support policy we follow is prescribed by Envato item support policy which states that supported item includes item support for 6 months from the purchase date. The rules are equal for everyone and we should adhere them like all authors who sell their themes on Themeforest, appreciate your understanding.
Thank you!
on the demo you cant see any of the model pages.. why is this ? https://top-model.cmsmasters.net/
Hello, thank you for contacting and for your interest in the theme!
Thank you for pointing to the issue, it is solved at the moment, please check the demo site (we recommend you to clear the cache at first).
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
thanks .. it works.. i am looking at buying this.. any plans to add the ability to grab models social media data like #of followers, likes , etc? from say instagram , facebook and others ?
Hello again!
The theme doesn’t include the mentioned functionality. You can try to use some plugin for the purpose we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
understood thanks
You are always welcome!:)
i like like the look but it lacks model searching based on size or price to book.. so i had to buy another template.. you really should look in to fixing this
Hello!
Thank you for sharing your thoughts with us, we’ll consider the possibility of the desired changes implementation in the future theme updates. At the moment you can try to use some plugin for your purpose, we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Good day, When trying to embed a video using your video widget. The widget opens but never shows anything it is just blank white without anywhere to add url’s to videos – please help.
Hello, thank you for contacting!
Please make sure to use the current theme version (1.1.2) that is available for download at the moment – it should be helpful.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as top-model/top-model). I recommend you to rename the theme version you used previously (for example name the theme folder “top-model-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link https://account.envato.com/sign_in?to=envato-api and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because the new theme version will overwrite the theme version you use at the moment.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Before I purchase I want to know if these two things are possible..
1. If I upload the model photos in black and white, can I make it to when the model images are hovered over, they turn to color?
2. I would like to show the model info/measurements on the model page instead of while hovering over the image.
Looking forward to hearing from you!
Hello, thank you for contacting and for your interest in the theme!
1) The theme isn’t supposed to function in a mentioned way and as much as we’d love to help desired result requires customization that is beyond our support policy because there is a need to modify theme files and the way it works. Appreciate your understanding.
2) The info about the model is shown on the model’s profile https://prnt.sc/123hm54 You can deactivate information on hover by disabling a corresponding option on the Portfolio shortcode settings. https://prnt.sc/123hod4
Should you have any other questions please feel free to contact our support team at http://cmsmasters.net/support/ – our support agents will gladly help you.
Thank you.
Thank you for your response. One last question, can I create a model template or will I have to enter model information manually each time for each new person?(height, size, etc)
Hello again!
Model information can’t be the part of template and should be entered manually.
You can try to use some plugin to duplicate the Model information (for ex. https://wordpress.org/plugins/duplicate-post/ or https://wordpress.org/plugins/duplicate-page/) but we should note that we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Thank you! We sent a message with all the details to the support page.
Hello again!
Pleased to inform that your request is answered at the moment, please check your Inbox and Spam folders.
Thank you.
Thank you very much! You have great support! Please сan you reply on my another message?
Hello!
You’re always welcome!:) Your request is answered, check please.
Thank you.
Hi, how can I add more than 5 columns to the clients slider in the home page?
Hello, thank you for contacting!
The theme isn’t supposed to function in a mentioned way and as much as we’d love to help desired result requires customization that is beyond our support policy because there is a need to modify theme files and the way it works. Appreciate your understanding.
Thank you.
For anyone who is reading this, the theme has very minimal customization options and lacks many new age features. Buy only if you want to use as it is.
Hello again!
We’re upset to hear such feedback, we always aim to put maximum flexibility in our themes. Thousands of customers now use our themes that are very similar in functionality to this one and are based on the same framework, and most of them report they love the themes and find them easy in use and flexible. Our support team is always ready to help – please feel free to contact us at http://cmsmasters.net/support/ should you have any questions concerning the theme functioning.
Thank you.
Hi, I purchased your template today. I have a problem in the main board section where the profiles of the models are displayed, the first photo is not shown to me. I have uploaded a featured image in the profile but it is still white. The photo is somewhere below and is not displayed. Please for help?
Thank you!
Hello, thank you for contacting!
The issue you have isn’t a typical one and it is difficult to recommend anything without seeing the problem and investigating it from your end. Please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Thank you! We sent a message with all the details to the support page.
Hello again!
Pleased to inform that your request is answered at the moment, please check your Inbox and Spam folders.
Thank you.
Hello,
After update theme portifolio has gone and when i open the compositor to check i see the compositor doesnt work anymore, Just show a white box with no content.
Could you check please, Thanks
PS. Compositor and Portfoliois seems to work now.
And I notice that the LayerSlider WP still old version. Can you send me file to update it?
Thanks
Hello, thank you for contacting!
Please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly send you the current Layer slider version.
Thank you.
Is it possible to give permission and list in directory according to applications?
Hello, thank you for contacting!
Your question isn’t clear enough, could you be more specific please – what result exactly do you want to achieve? You can assign different roles and capabilities to users according to WordPress standard roles https://wordpress.org/support/article/roles-and-capabilities/
Thank you.
Hi Again, I mean for applications to website. A user applied and with giving confirmation to this application,will it be listed automatically in website? Can we check your backend also.
Hello!
Thank you for clarification. In order to add any content to a site there is a need to have at least ‘Editor’ user role. There is no possibility to add information using the frontend form. You can use the Contact form 7 plugin to get the data from users and then add it to the site but we should note that it should be done manually as there is no possibility for the data to be listed automatically.
We can’t provide access to the demo site admin panel, appreciate your understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
HI, I just updated your theme to the latest, but it seems that it is still not compatible with Wordpress 5.6 : when I edit an area in the Admin, I still get an empty popup i tried to disable n enable classic editor plugin but still no luck
Hello, thank you for contacting!
The current theme version (1.1.2) that is available for download at the moment is compatible with WordPress 5.6. Please make sure to update the theme plugins after the theme update and clear a browser cache.
If the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress credentials and our support agents will take care of the case.
Thank you.
i did everything. even reinstalled the Classic Editor module
Hello again!
Please contact our support team at http://cmsmasters.net/support/ and our support agents will investigate the issue you have.
Thank you.
can you give me the link for the classic edit plugin to download again ?
Classic editor isn’t the theme-recommended plugin. The theme comes with a custom CMSMasters Content Composer plugin that should be used for content adding/editing. CMSMasters Content Composer plugin that is included to the current theme version functions correctly with WordPress 5.6.
We should note that personal assistance is provided via tickets system – should you need our help or have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, thank you for contacting!
The current theme version (1.1.2) that is available for download at the moment is compatible with WordPress 5.6. Please make sure to update the theme plugins after the theme update and clear a browser cache.
If the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress credentials and our support agents will take care of the case.
Thank you.
Thanks, that was the missing point : updating plugins too 
You are welcome!:)
How to get 8 photos of each on the Homepage demo “Featured models : ALL CATEGORIES / MAIN BOARD / MEN / NEW FACES” ... and then only the “More models” button ? The parameter is set to 8 in the admin, and I don’t understand your explanation. Currently, it acts like there’s not enough models to display 8 of them, on the other categories… can be confusing. Thanks.
Hello, thank you for contacting!
‘ALL CATEGORIES ’ tab displays projects of all categories that are chosen on a Portfolio shortcode settings. To display 8 photos in every tab there is a need to have 8 projects of the same category. If less than 8 projects use the same category then 8 photos can’t be displayed because of a lack of corresponding projects.
We should note that personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Thanks, I’m still waiting for an answer to my ticket about that. I have the 8 projects & more in each category, but some tabs display only 1, some 3, I don’t understand the logic… Waiting for the ticket answer.
Hello again!
Your ticket will be answered as fast as possible, appreciate your patience.
hello i cant find Content composer after updating the wordpress, all i see is new box editor please help
Hello, thank you for contacting!
Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
At the moment we recommend you to use WordPress 5.5.3 version in order to avoid possible issues with the theme and content composer functioning. You can downgrade the WordPress version using the plugin https://wordpress.org/plugins/wp-downgrade/ Thank you for understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hi, where is the model category shortcode found? i.e, the link to selected categories like male or women etc
Hello, thank you for contacting!
On a Portfolio shortcode settings you can choose what categories you’d like to display.
Please note that personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ in case you’ll have other questions.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hello,
I had include the reCAPTCHA V3 on my websites and on the website that I use this theme the reCAPTCHA symbol looks under the theme images.
How to fix it?
Thanls
Hello, thank you for contacting!
Personal assistance is provided via tickets system – your request #62970 is answered at the moment.
reCAPTCHA is available on a Contact form 7 settings. In case you experience difficulties with it please contact our support team at http://cmsmasters.net/support/ and describe the issue in more details (screenshots will be highly appreciated)
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Only says support has expired. Yes. Support has expired but that is your theme bug. So I am not asking any help with the theme or things that are working well. I am asking about a bug that should be fixed by your team.
Second, reCAPTCHA V3 is very popular other client could have the same problem and find solution on the reply here.
Thanks
Hello!
As mentioned previously personal assistance is provided via tickets system, such are the rules of our support policy. Please contact our support team at http://cmsmasters.net/support/ and describe the issue in more details as we asked above (screenshots will be highly appreciated).
Thank you.
Hi, has anyone found where the social icons are? Cant change the default links to my handles. Greatly appreciate any leads.
Hello, thank you for contacting!
Social icons can be edited on a Theme settings/Elements/Social icons tab.
Please note that it isn’t a forum and other theme users can’t answer your questions here. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ in case you have other questions.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
I understand. But I just started working on the site last week. And now am almost done save for the women, men, news and events categories on the homepage (Alternative Home) which seem to be shortcodes I just cant find!! Now they just redirect to the theme preview categories.
Hello!
As mentioned previously personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with the link to your site and WordPress credentials for deeper investigation.
We should note that support policy we follow is prescribed by Envato item support policy which states that supported item includes item support for 6 months from the purchase date. Extended support buying isn’t our personal desire or decision but is a rule we should adhere like all authors who sold their themes on Themeforest. Appreciate your understanding.
Anyone here who knows how I can solve that please reach out to me @ vndalila@gmail.com. Am stranded but i really don’t see the reason for paying for 6 months of support for just one simple inquiry which could be answered by a single sentence. I could pay you a smaller fee.Thank you in advance.
why my website doesn’t display on small devices such as iPhone? I consulted hosting experts, I was told that the theme has issues. please help.
Hello, thanks for contacting!
The issue you have isn’t a typical one – we thoroughly tested the theme on a number of devices including iPhone and iPad and can assure you that the theme is mobile friendly.
Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case and investigate the issue you have.
Thank you.
The background in ’’Join Us” at Alternative Home cant be found in the customizer!!
Hello, thanks for contacting!
You can set needed image on a Section shortcode settings.
Please note that personal assistance is provided vie tickets system – please contact us at https://cmsmasters.net/support in case you have further questions.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
