20 Reviews
Nice theme, easy to use. Nice Customer Support!
Author response
Thanks for your feedback! We do our best to make our customers happy, please know that you can always rely on our assistance!
Lacks modern customizations and very average design.
Author response
Hi, we’re upset to hear such feedback, however, please note that the theme has universally useful functionality and while the design can be seen before purchasing the theme, theme appearance can be customized. Content elements can be easily changed/edited according to your requirements, all the shortcodes are flexible and can be used for different post types. You can add any shortcode to any place within content area, there are no restrictions. We haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at https://cmsmasters.net/support
Thank you!
The theme is fantastic to use, so easy to navigate and customise. Had to use the customer support a few times due to me needing help with some bits and they've been amazing!! So quick in replying and always manage to sort my needs. Highly recommended theme!
Author response
Thank you for the feedback, we do our best to make sure customers get best themes and helpful assistance!
I've been working with Wordpress themes for over 15 years and this is one of the cleanest themes I've used to date. At first I was a bit skeptical of the proprietary page builder it uses, but if you've used Elementor or Bakery, then you'll have absolutely no problem. But what puts this purchase over the top for me is the customer support. I'd call it 'white glove' customer support that is fast and effective. I highly recommend this theme if you're building out a site for a modeling agency.
Author response
Thanks for your feedback! We do our best to create themes that will make our customers happy, and are also always glad to provide help and assist you with your website. Thanks, good luck with your project!
EXTRAORDINARY THEME!!! Thank you for such detailed work!!!
Author response
Thanks for feedback, appreciate it a lot!
Good Theme. I faced some doubts and raised a ticket. My problem was solved within minutes. That's what u call an excellent customer support. Thanks a lot.
Author response
Thanks for feedback, our support is always glad to assist!
by jogz 4 years ago
One of the best theme I came across on Envato, the design is A class very simple code, very clean. hope to have more customization option in the control panel in the near future.
Author response
Thanks for feedback, appreciate it a lot!
Great theme!
It's easy to use, very easy to customize and offers so many different options and potential uses.
But above all, support was amazing. Answered within a few hours, solved our issues and really helped out with code, even though they didn't have to.
Obviously the looks are great (you can see that), but still I would like to mention how clean, sophisticated yet detailed the website looks.
Would most definetely recommend!
Author response
Thanks, it is important for us to hear your feedback. We always aim to put maximum flexibility into our themes and provide helpful customer service to our clients, and it is important for us to know that people come up with great websites that are based on our themes. Thanks and good luck with your project!
Nice, easy, simple, great support. It has been a pleasure using this template. I had an experience with other templates and regreted using them. This one is great, good team, good support. Thanks a lot
Author response
Thanks for your feedback, we do our best to make our customers happy! Please know that you can always rely on our assistance!
Really fantastic theme. Great work. Thank you.
Author response
Thanks, your feedback inspires us so much! :)
At this point I've lost tons of valuable time.... I've ad hiccup after hiccup trying to work with this theme with no available customer service number to reach out to for support...
Finally figured a few things out a week and a half later, but now that I'm uploading the theme to start using I'm getting an error telling me things are missing and can not complete the uploading process of which now has given me further delays...
Uploading Theme and getting this error note and not able to finalize process:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Author response
Hello, as we can see from the error: "The theme is missing the style.css stylesheet.", you tried to install the whole archive downloaded from Themeforest, with all the documentation, demo content, etc. and that’s not the proper way for theme installation. Please unpack the archive, find How-To in Docs folder (that’s index file, open it with your browser) and follow the instructions carefully. You’ll need to upload exactly “top-model” archive, if you’re installing theme via dashboard. Here you can find more info about it: https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.18567801.1515188255.1515998007-631877616.1490022612
In case you’re still experiencing any problems with the installation, please don’t hesitate to contact us directly at http://cmsmasters.net/support for personal assistance. Thank you!
Amazing support, usually answered any and all questions that day, even with a different timezone).
The Customization was very easy (I'm no WP expert either) so that was great. And the design is obviously very well thought out and visually pleasing.
All and all a great experience buying and using this theme, ill probably only buy from the CMS Masters team in the future.
The visual composer has a bug, we can not move the rows and columns through the template. The scroll bar of the page scrolls down to the end, preventing you from changing the structure of the page.
Author response
Thanks for your feedback! As to the issue you mention - please submit us a support ticket so that the support team could take a look at it and help you - http://cmsmasters.net/support In most cases we are able to provide a quick fix or help eliminate the issue.
Thanks, have a nice day!
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