15 comments found.
Hi there, I want to customize the additional information content for each individual product like a metafield? is this possible?
Hi mate,
Please send your support request via: engotheme@gmail.com
We will check it for you!
Kind regards!
your theme is lagging the theme home 1 to 5 does not work. It does not load. It is not the computer or the network. I have another theme in my library and it works fine. I don’t have time to waste, either your theme is working properly or I’m asking for a refund.
your theme it takes forever for loader to work. Fix the issue or refund . Dont have time to waste
helllo there is support here i have to work its been 2 days now
helllooooooooooooooooooooooo do i need to open dispute with paypal?
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello can we adjust the theme to verify first the email before log in?
Hi mate,
Please send your support request with some images+ URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
HI getting an error when uploading zip file to my shopify store error: “zip does not contain a valid theme: missing template “layout/theme.liquid”
purchase code: 172b0e99-b6e5-43e0-a747-971160b413a8
Thanks,
Lou
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi have just bought the theme but am getting error – zip does not contain a valid theme: missing template “layout/theme.liquid” when trying to install? Can you help please?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
theme literally doesn’t work when you’re in Shopify – please refund.
Hi mate,
Looks like you’re a bit confused.
Our technical team has carefully checked. It works well with Shopify!
No need to worry, extract the file you downloaded from ThemeForest.
This package include guides, licensing, samples data, and source. You need to choose one of all options which you want in the SOURCE folder and set up for your website.
- Step 1: Please unzip the file TopBike_v1.0.0.zip - Step 2: Click folder TopBike_v1.0.0, and then click folder Theme-Packages - Step 3: Click source older and select file .zip you want
If not, please send your support request with some images via: engotheme@gmail.com
We will check it for you!
Kind regards!
The theme does not include the instagram feed. I bought it and only after installing it, I learned that the feed is not compatible and have to go through other apps, which only the paid ones are good to be honest. One of the main reasons I got this theme was for that so I am quite disappointed.
Hi mate,
Instagram has closed AccessToken: http://prntscr.com/pyfsne - You can use any Instagram app you want: https://apps.shopify.com/search?q=instagramThank you.
Kind regards!
Hi there, I got the TopBike theme and I am having trouble linking my instagram. Where can I find my User ID Instagram and Access Token Instagram? My IG handle is @tycoonbikes. Thanks
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi there,
I’m interested in purchasing this theme for our camera rental business. Would your platform be compatible with calendar booking features? Are there any roadblocks you could see with certain Shopify apps?
Thanks!
Also, I can’t see the account page. Is there a page design for customer account?
Hi mate,
Thank you for your interested in our theme.
No problem! It is compatible with calendar booking features of any app.
Also, it is compatible with all valid apps on the App Store by Shopify!
TopBike really is a very wonderful theme. Hope you will buy TopBike theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hi mate,
Pages such as Login, Register, Account are available in the theme. You just need to enable it: https://help.shopify.com/en/manual/customers/customer-accountsTopBike really is a very wonderful theme. Hope you will buy TopBike theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
My client brought your theme. Can you tell me how can i add “sale, New” on manus?
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Appreciable work, great! Good Luck with Sale 
Thanks so much
Tremendous Work, GLWS
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