Web Themes & Templates

Reviews for TopNews - News Magazine Newspaper Blog Viral & Buzz WordPress Theme

Reviews for TopNews - News Magazine Newspaper Blog Viral & Buzz WordPress Theme

4.48 (63 ratings) 4.48 stars
Cart 564 sales
Recently Updated
Well Documented

63 Reviews

for Customer Support

I previously rated this 5-stars because I was so happy with how they were giving me support with a few problems that happened when switching to this theme. However, when I changed the header image it stopped showing up so I emailed support and they told me that this theme doesn't support a header image. I sent them screenshots of their demo site, which has a header and my site, which has a huge white space where the header image should be. They have now stopped replying. I emailed 5 days ago, then 3 days ago and now today. No response. I paid extra for the 12 months of support and now they aren't replying.

for Bugs

this is sucks
cuz it cannot import demo data(sports. and more etc)
fuck this theme

Author response

Hello,

We sincerely apologize for your inconvenience. We understand your frustration. We always work hard to provide our customer with 100% satisfaction. Please write your issues to support@codexcoder.com our support team will assist you as soon as possible.

N.B: Demo data import issues is a very simple issue and it's not our theme issue. It's happen because may be net speed problem, server speed problem, uploading time problem etc. So, please cooperate our support team, your issue will be fixed within short time.

Regards

for Flexibility

I d'ont love this theme ! it so difficultly to control and a lot of errors

Author response

Hello,

We sincerely apologize for your inconvenience. We understand your frustration. We always work hard to provide our customer with 100% satisfaction. Please write your issues to support@codexcoder.com our support team will assist you as soon as possible.

Regards

for Customer Support

Support is very very low. The item did not look like the demo and we sent an email. An automated system replied. If this is not solved in 2 hrs we will dispute as not as described

for Code Quality

The theme is good and looks elegant. And this theme is very easy to understand.

But the worst part is, this theme slow down the site. My site with the newspaper theme used to open within 3 Seconds. But just after installing the theme, my site takes more than 10 seconds to load.

I complained about this issues, But the author didn't even accept the bug inside their theme. They think they are brilliant, they can't do any mistakes, they are always right.

I’m pretty sure, all the positives comments were been bought. Don’t waste even a single dollar for this stupid theme.

I prefer to buy Winrar rather than buying this Stupid Theme.

Last but not the least, The theme looks good, but the performance is totally disgusting.

for Customer Support

The customer support is world record suspicious. After the installation we had 2 small issues and they were history after 10 minutes (incl. E-Mailing)

Thanks again

Author response

Thank you so much four your great feedback as well as your great co-operation. Without your co-operation, our support team could not able to assist you. Feel free to contact us if you need any assist.

Regards

for Customer Support

Muchas gracia!!!!!

Author response

Thank you for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future.

Regards

for Customer Support

Excellent work and great technical support!

Author response

Thank you for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future.

for Other

solid fast and clean blog theme with multiple styling options.

Author response

Hello,

Thank you for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future. For support please write to support@codexcoder.com

Regards

for Code Quality

very slow site. dont waste your money

Author response

Hi ranasopnil,

Thank you so much for your great rating on our theme. For your kind information, Envato listed 50+ Fast loading WordPress theme in their blog and TopNews position is number 3. Please visit link : https://envato.com/blog/50-fast-wordpress-themes-you-need-for-your-next-project/ , Though you wrote us about slowness. However, maybe something is going wrong. If you need any assist from us to fix the issue, you can write to our support team: support@codexcoder.com . They can assist you to fix the issue within a short time. Happy to know that you are from Bangladesh and we also. Hope you will write to us.

Regards

for Other

very good theme thanks for TopNews :) ♥ love your theme ♥

Author response

Thank you so much for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future.

Regards

for Customer Support

Great customer support!

Author response

Thank you for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future.

Regards

for Design Quality

OK

Author response

Thank you for your valuable feedback! and your cooperation. Please stay with us for more great stuff in future.

Regards

for Customer Support

Good atention and support

Author response

Thank you so much for your great co-operation. Feel free to contact with us:support@codexcoder.com if you face any troubles with our theme.

for Customer Support

I'd like Supporter is fast!

Author response

Thank you so much for your cooperation. If you face any problem please write to support@codexcoder.com.

Regards

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