159 comments found.
Dear Team… we love the theme and its been 4 years with great site unique.. First of all we thank you for an awesome theme… we recently facing issue in mobile menu navigation, we tried unable to fix.. can you guide us how to fix this up..
Hi,
Please go to Support tab then send us an email. Our supporters will respond you asap.
Best regards,
BoostifyThemes
Support is expired, we like to take support if required but , if we take will you able to fix? kindly check the mobile responsive, the menu is not working properly once you open the menu doesnt close and it blogs the full page.. how to fix this?
Hi,
In this case, please extend your support then we will help you fix it.
Best regards,
BoostifyThemes
bought the extended support and mailed two emails for fixing things thanks.
My site was working fine. No changes have been made, however I’ve come back after some time and now it is now full of errors.
The header and footer are full of these: Deprecated: Function get_magic_quotes_gpc() is deprecated in /home1/dynamictechsol/public_html/wp-includes/formatting.php on line 4387
wp-admin page won’t even load. Just a screen full of errors such as these: Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2” Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/dynamictechsol/public_html/wp-content/plugins/easy-social-share-buttons3/lib/admin/essb-metabox.php on line 554
I’ve tried changing php from 7.3 to 7.4 and replaced the theme folder with a fresh download from themeforest, but no change.
Any ideas what’s changed?
Hi, in this case, please go to Support tab then send us an email. Our supporters will help you out.
Best regards,
BoostifyThemes
Beta Tester TopSEO. Cpanel has reported some issues/errors on TopSEO wordpress theme. For optimum user experience you may wish to resolve the issues/errors. Sat Dec 25 05:09:26.704876 2021 pid 2689177 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:09:18.144660 2021 pid 2688696 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:09:03.651120 2021 pid 2686637 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:08:55.777619 2021 pid 2686737 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:08:44.082633 2021 pid 2686694 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:08:31.064760 2021 pid 2684130 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:08:18.775865 2021 pid 2675213 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html Sat Dec 25 05:08:03.775599 2021 pid 2679688 AH01630: client denied by server configuration: /home/dinetcom/public_html/readme.html, referer: https://dinetcomms.com/readme.html
referer: https://dinetcomms.com/readme.htmlHello some one of your plugins broke the site, i have to remove the plugins on filezilla to fix the website. Also i dont found anymore the tutorials can you share the link?
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at Our Helpdesk. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
Thanks Jaykiipham, i gona do that just rigth now
Hello, I have been waiting for a response for over a week. It seems to me that this theme is abandoned by its creator. I want a refund I need to choose another functional theme.
Hi, we usually reply the ticket within 24 hours. What’s your ticket ID?
Sorry all good i have a response on my spam box.
Hello i have a problem to contact the support, they dont recievend my response, i have thus mail back : ( english translation ) Delivery failed for these recipients or groups: Jaykii Pham (support@boostifythemes.com) We were unable to deliver your mail. The recipient’s mail system refused to accept a connection from your mail system despite several attempts to deliver your mail. Contact the recipient by some other means (for example, by phone) and have them notify their mail administrator that their mail system appears to be refusing connections from your mail server. Communicate the error details below. It is likely that the recipient’s mail administrator is the only one who can resolve the problem. For mail administrators No connection could be made because the target computer actively refused it. This is usually caused by an attempt to connect to an inactive service on the remote host (with no server application running). For more information and for tips to resolve this issue, see this article: https://go.microsoft.com/fwlink/?LinkId=389361
We have replied to your letter. Can you check your email inbox?
I really regret this purchase, since the beginning numerous compatibility bugs causing the site to spit with each update, site broken with each new connection, now the site works but I have a 505 error when I try to connect to the wp -admin… I’ve been trying to build this site for more than a year, for a beginner it’s too complicated, all these bugs.
I can’t find any theme documentation?
Thanks.
I can’t import the demo content, please help
Hi, Can you send us the screenshot of the error message then we can help? Thanks.
Dear Team, We have received this template from Themeforest as compensation and given rights to use it. So i have installed here at https://demo.godsgracetech.com/ but it is not showing/displaying menu items since they are in white font color and primary menu is also having white color as background, so menus are not visible.
Could you please help me to fix these issues ? Thank you Venu Kommu
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at Our Helpdesk. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
Ho is this theme support AMP plugin since I found Revolution Slider plugin it may not support for amp (in previous projects) so amp will work?
Hi, Our theme does’t support AMP. Thanks.
There are big issues with the theme. I will make a list. Those who are considering buying this theme, please read it carefully.
I have produced projects with themes such as avada, divi, neve before. Most of the features I see in these themes do not exist in this theme.
1 – When you use the button and the icon side by side on the page in the theme, you have trouble in mobile. If you are going to produce a project, you want it to be optimum on all devices. Unfortunately, the editor used is very amateur. 2. You cannot change the text of some sections in the theme. You have to do this with direct coding. For example read more. Not everyone has to know English. 3. You have no choice other than the header used in the theme. This is very amateurish. 4. Theme menu is very, very bad in mobile version. There is no other option. Also, I couldn’t find a place to deactivate the search part. 5. There is no extra section in the wordpress menu to customize the theme. So it can be thought of as a dump with 20 plugins. Not professional at all. Plugins mean slow site.
If you are creating a theme for a truly digital agency, you have to be a little more fair. I paid $ 59 and I’m very sad. I strongly suggest you take a look at the other options.
Buy the way, page score is %28 for main page. Funny…
does the theme has schema markup?
Yes, we do have it. Thanks.
Awesome Support very helpful this is a great website and support team to assists you with this template
Thank you!
Can I use elementor builder
Hi, No. Our theme doesn’t support it.
Thanks.
Any one can post and her product sell?
Hi, Can you give us more detail about your question then we can understand it more clearly? Thanks.
I can’t import demo content, please help me. In the tools menu, the demo content install option does not appear. Thanks
Hi, Please make sure that you have installed all required plugins and extensions. Thanks.
Hi, i have this error: Failed to access Github repository “ThemeFuse/Unyson-Backups-Extension” releases. (cURL error 7: Failed to connect to github-api-cache.unyson.io port 443: Connection refused)
Hi, You can check the post here to know more about this problem: https://github.com/ThemeFuse/Unyson/issues/1239
Thanks
The package could not be installed. The theme is missing the style.css stylesheet.
Hi, You need to upload theme file not all the pack you download from Themeforest to make it work. Thanks.
Can not be installed on latest wordpress. Error message: Theme could not be installed – stylesheet missing: style.css.
Hi, You need to upload theme file not all the pack you download from Themeforest to make it work. Thanks.
Hi, website’s score depends on many factors. Our theme just play a small one. Thanks.
Hi,
GTmetrix data indeed showing very poor:45% and 2.44 MB page size.
Pl. check Red markings in the link. https://paste.pics/BU0CG
this is contradicting your claim?
Hi, GTmetrix has released the new version recently that we have not optimized our demo again for it.
However, the theme is lightweight so you don’t need to worry about it.
Thanks.
Your theme (Topseo) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
topseo/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8
Hi, it is the warning but has no affect to your site. You can ignore it. Thanks.
... in GTmetrix this theme (https://boostifythemes.com/demo/wp/topseo/) is very poor:54% performance and 83% structure and last update is 25 June 20 …
Hi, The seo performance depends on many factors. Mostly it comes from the server and the caching solution and CDN as well. Our theme only play a small role. For the update, we will update if our theme has the problem whag need to be fixed and update.
Thanks.
Hi,
GTmetrix has released the new version recently that we have not optimized our demo again for it. However, the theme is lightweight so you don’t need to worry about it.
Thanks.
