18 comments found.
Hello,
Is it possible to do this edit in the easiest way for Mailchimp? I want to use mailchimp but when I enter api and id the contact form does not work.
Help me please.
Thank you,
https://support.crumina.net/help-center/articles/104/116/497/contact-formsHello SumenDigital!
There is no mailchimp integration. You can contact us via info@crumina.net
Best regards,
Crumina Team
We hope you guys are okay!
Thank you for your support!
Thank God we are well. Thanks to our courageous soldiers and the international support of people like you, we are even able to continue to work and rebuild our country.
Glory to the Heroes of Ukraine!
Unfortunately, we are Ukrainians who are under attack by Russia and currently cannot provide you with support/info for now. We are trying to survive.
Best regards,
Crumina Team
I really like this template and will like to use it ASAP. However, my challenge is with Sass.
I haven’t learned how to use it yet.
Can it work without including Sass files?
Thank you
Hi,
There are both CSS and SASS files in the template. But you can use CSS only if it is more convenient for you.
Best regards, Crumina
Pls tell me how to activate the following forms in the theme?
1 – “Your Seo Score? form 2 – “Side Widget” Sign In to Your Account form 3 – Newsletter Form 4 – Contact us form
Where to change the email id & what settings need to be put?
I can see MailChimp.php, config.php, submit.php Where do changes need to be done?
Hi,
Please, refer to this article https://support.crumina.net/help-center/articles/104/116/497/contact-forms on activating the template forms.
Thanks!
Best regards, Crumina
Hi I posted my finished website on Facebook using my Iphone 11. I changed the company name. But it shows “COMING SOON” on my facebook not my company name. Please help.
Hi,
Please, make sure that you don’t miss any of the steps from this Facebook tutorial https://developers.facebook.com/docs/sharing/webmasters/, especially pay attention to open graf tags. If you follow all the mentioned recommendations, it must work correctly.
Thanks!
Best regards, Crumina
Hello! thank you for launch the wordpress version. Can be purchased on envato on only on website ?
Hi,
Thanks for your patience! Currently, the theme is sold on our site, but it also will be available on ThemeForest in a few weeks because it may take some time to accept it by Envato 
Best regards, Crumina
looks PERFECT!
Thank you a lot! 
Hi, When the wordpress version will be available?
Hi,
Frankly speaking, we planned to release the WP version of Topten the previous week, but our contractors let us down and we can’t release the theme in that way we’d like to do so. Currently, our development team is working on finding a suitable solution, but we can’t provide you with the exact date yet, unfortunately.
Thanks!
Best regards, Crumina
The template is broken in the Explorer browser, what should I do?
If I knew if it broke so much, I wouldn’t have bought it …
Hi,
Thanks for your notice, we’ve already fixed this issue and the update is available on Themeforest.
BTW, sorry for keeping you waiting, but, please, pay attention that we live in different time zones and our response time could be up to 2 business days. Also, it would be great if you submit tickets with your questions to our support department https://support.crumina.net/.
Thanks!
Best regards, Crumina
Good morning. The file I downloaded still has errors in Ex11.
After receiving the answer and downloading it again, I opened it in EX11, but there is still an error.
I’m sorry Can you send me a normal file by e-mail?
Please, submit a ticket to https://support.crumina.net/ with a detailed description of your issue, as we couldn’t reproduce your issue anymore. Also, please, make sure that you flashed cache after the update.
Thanks!
Best regards, Crumina
If the template I bought here has an error in Ex11, isn’t your company correcting the error and posting it here?
It wasn’t that I bought it at cost to buy an erroneous template in Ex11.
Please upload the error-free file from Ex11 to the server here.
So please let me download it.
https://html.crumina.net/topten/index.htmlThis site works fine on Ex11.
But the file I received from Envato looks stuck due to an error in Ex11.
For reference, I am writing using Google Translator.
I have to point out that as soon as we noticed your comment, we fixed it asap and provide the updated files to Themeforest. So, you simply should have downloaded the updated file to fix this issue.
Aso, please, mind that we don’t know any of your contacts to email you, so we asked you submitting a ticket to support that we could look into your issue. If you can’t do so, please, provide us with your site URL and email at least. BTW, if you open the HTML files directly without any servers (for example, localhost) it could cause issues.
BTW, please, refer to our tutorial, as it seems that you face similar issue https://support.crumina.net/help-center/articles/50/55/200/icons-not-displayed-in-the-browser
Best regards, Crumina
First of all, I’m sorry to bother you.
The email address here is @ nate.com after this ID.
I downloaded it again from here and checked it on EX11.
https://html.crumina.net/topten/index.htmlWe would appreciate it if you could e-mail the template applied here.
Writing in a Google translator can make the context strange.
I would be grateful if you could send me a normal file from EX11 by e-mail.
I am the one who bought this file.
We don’t mind Google translator, and we’re pretty sure that we got what you meant But, it seems that we misunderstood each other. Please, don’t get us wrong, but it would be much faster to help you with an individual issue if you could submit a ticket to our support system. Anyway, thanks for your email, we’ll duplicate the fixed file to your email as well.
Best regards, Crumina
Please tell me your email address?
Hi, before I purchase,
1. Is Gulp required for this template in order to setup and use? 2. Is there a working contact form script and what does it use on the backend for the processor.
Hi,
1. GULP is not required to setup this template. It can be used for a better experience if you are well acquainted with it. Otherwise, you can use the already compiled CSS and JS files.
2. Yes, there is a working contact form script in the template.
Best regards, Crumina
Hi. Does the theme support RTL for Arabic or Persian(farsi) language for all pages?
Hi,
I have to point our that TopTen is not a WordPress theme, it is just a HTML template.
Yes, this template comes with the RTL version. You can enable it according to the instructions in this article https://support.crumina.net/help-center/articles/104/109/426/rtl-version
Thanks!
Best regards, Crumina
When the wordpress version will be available?
Hi,
The WordPress version will be ready in about one or two months.
Best regards, Crumina
still waiting for wordpress version, 3 months ago
Hi,
We’re terribly sorry for the delay! We would have planned to released it last month, but our expectations about the ready theme weren’t met. Currently, our development team is working on making the theme in that way we’d like to see it and hope that we’ll b able to release it this month.
Thanks!
Best regards, Crumina
still waiting for wordpress version
Hi,
Thanks for your patience! We’re deeply appreciated by your interest in our theme We’re still working on it and it must tentatively be launched in two weeks. BTW, I’d like to point out that we plan to release it firstly on our site https://crumina.net/ and then on the Envato Market.
Thanks!
Best regards, Crumina
Thank you so much we have implemented this awesome html template on our website and looks amazing, but we have also an wordpress blog thats why we need the wordpress version too. I will stay tuned
Ok, we’ll put all our efforts to release the WP version ASAP
Great Work, Congratulations GLWS
Warmest thanks!
Super work Congratulations! Good Luck with Sale
Thanks a lot!
Congratulations GLWS
Thanks a bunch!
Wow amazing work…best of luck with sales
Many thanks!
Congratulations, Nice Work, GLWS
Thanks a lot!
