135 comments found.
Maybe you should update the changelog once in a while? Last info is more than a year old and there has been a few updates since. We need to know updated compatibility with Elementor / WP for each update of the theme.
Hi there,
Latest version: Toro 1.4.0
Compatible with WordPress 6.2.0, WooCommerce 7.5, Elementor 3.11.5
Hope this help you. Best Regards, LA Team.
Not updating to 1.3.0 Says “Updating failed The theme is at the latest version….” but it is on 1.2.2. Bug?
Hi there,
The latest version of the theme is 1.3.0 and to update the theme, please read more on here https://docs.la-studioweb.com/toro/#theme-update .
Best Regards, LA Team.
Hi, Is the template allready translated in multiple language ? French, spanish, german etc. ?
Hi there,
Firstly thank you for interested the theme and for your question – Currently the theme is only available with English translation, however you can easily translate the theme into any language you want.
Best Regards, LA Team.
Is it a file to translate and could be imported for my customers, or do they need to do it themself. Please, be more precise,
Hi there,
To translate the theme, please read more here https://helpcenter.la-studioweb.com/translations/how-to-use-the-loco-translate-localization-plugin/
Hope this help you.
Best Regards, LA Team.
Hi there,
After I updated Elementor at 3.6.2, the widgets doesn’t work correctly. I mean wp-admin/widgets.php. I can’t edit the widgets. But I think the problem is old, not only for the elementor 3.6.2 but old versions.
LaStudio Elements For Elementor 1.2.1 LA-Studio Core 2.1.1 Elementor 3.6.2 WooCommerce 6.3.1 Toro 1.2.2
Thanks, Silviu P.
Other mention: The product search isn’t live search(AJAX search). I would to see that in the future update.
Thanks, Silviu P.
Hi there,
Currently the theme is compatible with Elementor 3.6.2 and for the WordPress’s Widgets – not sure what you mean. If you want to help, please buy the theme here and open new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team.
Can I set the search box to search only products?
Hi there,
Firstly thank you for interested our themes and for your problem – Yes, you can do that.
Best Regards, LA Team.
Hi guys, Quick question. when do you plan to make an update of the theme? Last one was in Aug 2021 with support for
- Compatibility with WordPress 5.8.0
- Compatibility with Elementor 3.4.1
- Compatibility with WooCommerce 5.6
Current versions of the needed plugins are : - Elementor 3.5.6 (with minimum required version: 3.4.1, which we are at. When I update I get problems) - Woocommerce 6.2.1 (with minimum required version: 5.6.0) - WordPress 5.9.1
So we’re getting close to min required version, especially on Elementor. So, when do you plan to do an update for this?
Best Regards
Hi there,
I am sorry for this inconvenience but the theme still works fine with latest version of everything without any problem. Also the next version of the theme will be released on next week.
Best Regards, LA Team.
Hello, i have Toro 1.0.1 how can i update?
Hi there,
To update the theme, please read more here https://docs.la-studioweb.com/toro/#theme-update . Also, if you can’t do that, please buy the theme here and open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team.
Update ??
Hi there,
Firstly, thank you for purchasing our theme. Please open the ticket at https://support.la-studioweb.com. Our Support Team will help you check it. Now, we are in Tet Holiday, we’ll be back to work by 07 Feb 2022.
Best Regards, LA Team
Just curious… did you build some kind of caching into this theme? We turn off all caching, and it still caches, which makes us crazy lol!!!
Hi there,
No, themes do not have caching feature.
Best Regards, LA Team
Downloaded this theme on envato elements. Tried importing demo multiple times but didn’t work. It’s showing success message every time but none of the pages look the same. Pls help.
Hi there,
Thank you for purchased our theme. Please open ticket at https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
- Compatibility with Elementor 3.2.3
- Compatibility with WooCommerce 5.2.2
We’re now up on ver. 3.4 on Elementor and ver. 5.6 on WooCommerce and we’re at the minimum required version.
What is going on? Have you ditched this product?
Hi there,
Currently the theme is working fine with Elementor 3.3.1, WooCommerce 5.6 and WordPress 5.8 . The version 3.4 of Elementor has been released today therefore the next version of the theme will be released after 24hours.
Best Regards, LA Team.
Hello, congratulations on your topic! I would like to buy it but I have a question, is it possible to choose one way to see the page for the product and another for the mobile? I like that in order you scroll the images down while keeping the information to the right, but on mobile you have to scroll too much. Thanks.
Hi there,
Firstly thank you for interested the theme and for your question – currently we don’t have option for this yet but we will help you free if you buy the theme and open a new ticket on https://support.la-studioweb.com .
Best Regards, LA Team.
For new customers: $69 + $21 for Theme incl. 12months support. For old customers: $49.88 for only 6months support.
Why? Why do you make old loyal customers pay more for the support?
Why is the pricing so un-logical? it’s cheaper to just get a new license and get 12months support than to renew the support. $90 vs. $99.76.
Makes no sense.
Hi there,
I am sorry for this inconvenience but this is Envato’s T&C, We can’t interfere with this.
Best Regards, LA Team.
That’s not a very good answer. How can I contact you if not via the support or here? This is a pricing question, not a support one.
Hi there,
Please check it again. It back to $59. Now, you can renew a support service. Thank you so much!
Best Regards, LA Team
how we can disbale the sidecart and only keep the cart icon in menu
HI there,
Firstly, Thank you for purchased our theme. Please open ticket in https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Hello, I want to know if there is any possibility of changing my search engine for another. I want my search engine in the search bar according to what people are typing.
Thanks.
Hi there,
Currently the theme using default search of WordPress/WooCommerce. If you want to use other search engine, please make sure that the tool is compatible with WordPress. Also, if you have any problem while using the theme, please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team
Hi all,
We are currently have a big problem with Elementor. As you recommended we use Elementor version 3.1.4 (downgraded) but we cant edit any page! It waits a lot and then give safe mode button but when you click its not solve.
If we disable LaStudio Elements For Elementor it works perfectly but this time we cant edit Footer Layouts
So urgently you have to publish a fix for it. Or show us how to use any other footer plugin which is compatible with your theme?
Its very important and we cant edit our pages anymore and at least your theme must be compatible with the trusted versions.
Hi there,
Thank you for purchased our theme. Please open ticket in https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Hello, I hope you are well.
I am very interested in the template, but first I wanted to ask some pre-sale questions.
1. Is it possible to add widgets to the mobile menu?. My site will be made in several languages and the option to change the language should appear in the mobile menu when it is displayed.
Likewise, I wish I could add options like “my account” and “my orders”.
So, Is it possible to add these options to my menu on mobiles?
2. On mobile I notice that when I click on the cart icon it does not open as it does on the desktop, what I mean is that it doesn’t open the window that comes out from the right side like it does on the desktop.
So, Is it possible that clicking on the cart in the mobile version also opens the window on the right side as on the desktop?
Thank you!
Hi there,
Firstly thank you for interested the theme and for your questions
Yes, you absolutely can do those things.
Best Regards, LA Team.
Why nobody writes back in the mail? i wrote about refund because i have bought the false theme. i wanted payna, not toro.
Hi there,
I am sorry for this inconvenience. But if you want to help, please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team
Hi, I use the Envato Elements version, would like to report some bugs:
1) The icon font are not properly configured. Font Awesome changed to .fas & .fab, so the brands icon are not shown, since the icon font html are mainly declared as .fa or .fas, no .fab
2) Maybe due to the icon font problem, the header builder Login Module is not working. The icon is disappear if only “Icon” is selected (No icon html exists in the source code). The login module only works if “Text” is selected.
3) After Elememtor is upgraded to 3.1.3, the theme packed plugins are not compatible with it, which leads to bank page in Elemonter editing Mode. (Understood that the current supported version is .3.1.1) Looking forward to see the updates.
Thanks a lot for the great theme.
4) May I know how to make the header builder multilingual with WPML?
Hi there,
Firstly thank you for using the theme and for your questions
1) To solve this problem – please enable the FontAwesome 4 support on Elementor -> Settings -> Advanced
2) Let me check & fix it on next version of the theme
3) The theme is compatible with Elementor 3.1.4
4) The header builder is compatible with WPML
Also if you want to help from us, please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team
Thanks LA Team for your prompt reply & updates!
1) Solved perfectly. 2, 3) I think I need you help. Sorry, I can’t submit ticket ticket because my item is download via Envato Element, no purchase code…=(.... Can I still submit ticket?
I still got the problem of infinite loading Elementor editing mode after updated theme & the LA header footer builder plugin.
Thanks a lot!
Hi there,
I am sorry for this inconvenience but to get our support, you need to buy the theme here and open a new ticket on https://support.la-studioweb.com
Best Regards, LA Team
Brought. Thanks, send you ticket now.
Thank you so much! We’ll check your ticket right now
Hi Team, would you please help with thanks ticket #2722885, excuse me that the case is urgent…....
Hi Team, can I request for a refund?
Hi there,
To do that, please read more on https://themeforest.net/page/customer_refund_policy
Best Regards, LA Team
Had read and should be entitled for a refund. Replied in the ticket. Thanks.
We’ll check your ticket soon! Thank you
This theme is not working, i cant seem to add mega menu on it! Please help!
Hi there,
For this problem – please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Best Regards, LA Team
I have tried but there is no Taro product mentioned on your support website
Hi there,
I checked on the support website and I see it still works well – here is URL https://wpelite.ticksy.com/submit/#100014550 , please try it again.
Best Regards, LA Team