Reviews for Total - Responsive Multi-Purpose WordPress Theme

Reviews for Total - Responsive Multi-Purpose WordPress Theme

4.86 (1,870 ratings) 4.86 stars
Cart 48,039 sales

1,870 Reviews

for Customer Support

I have contacted support as I updated the total theme from an older version to this newer version - this update broke parts of the website in terms of the visual aspects of the website. I submitted a support request to the wpexplorer team and after 4 3 days I have yet to get a response from them.

I have been using the total theme for just shy of 4 years and I rate this theme 5/5, however, the lack of response from my support ticket has left me frustrated and has meant I have had to resort to seeking external help for fixes which has cost me triple the amount of the theme cost.

I would appreciate it if the support could get back to me as soon as possible as there are still fixes on the website that need to be addressed as soon as possible.

Author response

Hi,

This is AJ the theme author. There is only 1 ticket in the system under your username which was submitted on May 5th and my support team responded the same day but it looked like the logins were not working and then you corresponded a few times back and forth. Here is a screenshot of the original ticket and response: https://a.cl.ly/RBuY2de4

Is this the ticket you are referring to or did you submit a different ticket that perhaps got lost somehow? I'm wondering because you mentioned that no one replied back to you for 4-3 days.

We are always available to help, usually issues with updates are either caused by caching issues, incorrectly updating the products via FTP or not updating the bundled plugins.

I'm going to reply back to this ticket to see if we can get to the bottom of this! If you want feel free to leave a comment on the ThemeForest item page as well. If you had any followup to my response here.

- AJ

for Customizability

Best WordPress theme ever made! You can customize this to look any way you like. Speeds up my dev time

for Customizability

Great theme! Easy to customise and create page layouts with WP Bakery. Loads of card options for specific posts, portfolio, testimonials and staff display. If you like using WP Bakery, you will love this theme as it has countless elements to choose from and customise.

for Customer Support

This Theme has got everything. I thought I have bought just the theme, but this inclues WPBakery, Revslider and more cool Plugins, which cost standalone almost the same as this theme with all together. I was surpised of all the Features. It needs some time to explore everything. This Bundle is awesome.

A good support can rarely be found. But if you have one, you experience the value of the Product and how much the developer cares about it. I hope, that 5/5 stars in my and the overall rating gives you an idea about this.

for Customer Support

This is a great theme. It comes with all the standard features you need without adding extra plugins, but I rated this a 5 star because the customer support is amazing!

for Customer Support

Total is out theme of choice because it's so flexible. But what makes it the #1 choice is customer support - which is second to none. No matter how complex or how stupid (!) AJ always comes up with the goods.

The latest request 'about a client request for a menu feature' AJ didn't blink, but just came back and said, leave "it with me". And turned it around. Done!. What more can you ask?

A great theme combined with amazingly responsive customer support. Total will remain as our goto theme!

for Flexibility

One of the best themes I have ever purchased. Just bought my 9th licence today.

for Customizability

Super fast response time from support as well as incredible how you can customize the theme without code knowledge!

for Design Quality

I think this is one of the best WP theme I have ever come across. No matter the kind of design or customization you want, this theme offers exactly what you want. More great news about Total theme is that, it's easy to use even if you don't have lots of experience with WordPress. And before I forget, the theme is superfast in terms of loading time.

Thanks
Elisha
flavorfulspace.com

by
by
by
by
by
by