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Presale question :
What’s the best marketplace/multivendor plugin I can use for this theme ?
If I use Dokan is he redesigned (like the theme ?)
We suggest you create a trial website and try it out. Go to the demo website and click the green “Try it for free” button. Once you receive the credentials reply to that email so we can see your trial URL and install Dokan for you. Test-drive users are not allowed to install plugins, due to security reasons.
hello, can i use this woocommerce theme with VOICE theme in a unique wordpress installation?
Thank you for contacting us, and thank you for your patience during our holidays.
Can you please give us some more information about what you’re trying to achieve? You can use only one theme on a unique WordPress installation, but Toucan already has an option to publish blog posts, so I suppose that you can do it all with Toucan or Voice.
Looking forward to hearing from you,
hello does this theme support php 8 and is it fully gutenberg supported or do i need a special page builder to set it up like in the demo. thanks thomas
Thanks for contacting us.
WordPress currently works on PHP version 7.4.x. When the WordPress upgrades to PHP 8, we will also update the theme for the latest version of PHP.
Thanks for understanding.
If you have any further question please contact our support team at this link https://mekshq.com/contact/#support
wordpress is fully compatible with php 8 since version 5.6 – maybe you missed that point?
Thank you for reaching out.
I’m sorry, but it seems we’ve missed the track on this conversation since some time passed.
You’re correct. WordPress is compatible with PHP 8 since version 5.6, and we didn’t have any complaints in the meantime. The theme works well with it.
Regarding the Gutenberg support – Yes, the theme is self-sufficient, it works on Gutenberg primarily, but you’re free to use any page builder if you want to.
I would also like to invite you to test-drive our theme for free. Just follow this link here:
Feel free to share any feedback or ask just about anything theme-related.
1. Regarding multilingual, we will be having 2 languages. One is RTL & other will be LTR. I tried translatepress but the slider isn’t as expected when switching the language.
2. For the product slider, I would like to enable free scroll. I don’t want to force one product scroll at a time. Please let me know how can I achieve that. Thanks!
Please check this https://www.kanzat.com/ar/ TranslatePress is enabled but things aren’t looking good. The slider, carousel, buttons all seem to be messed up.
Thank you for contacting us.
Can you please send us a regular support ticket through this form here, so we can examine the issue more closely:
We’re looking forward to hearing from you,
Does it support multilingual? If so, it is with a free plugin?
Thank you for contacting us and thank you for your interest.
Of course. You can use any plugin you want. If you want to use a free plugin, my suggestion would be to go with TranslatePress:
You can check this article from wpbeginner as well:
Love your template & would like to proceed with it and just wanted to check does this theme has customization facility or do we need to purchase any plugin for it?
Also, apart from t-shirts, mugs we have also canvas prints, does your theme support such products with different product sizes.
(similar to https://www.photobookaustralia.com.au/home-decor/canvas-prints)
First of all, thank you for showing interest in our theme and thanks for contacting us, it’s really appreciated.
Our theme doesn’t come with the page builder. We have build a theme with the Theme options and you could customize the whole theme through these options. However, Elementor will work fine with our theme but we do not have support for that.
Regarding the different sizes (Variable products), this is the WooCommerce functionality and you could use it with the Toucan theme.
I would also like to invite you to test-drive our theme for free, just follow this link here: http://demo.mekshq.com/?theme=toucan&testdrive and enter your email address, and you’ll receive access to a fully-featured theme version with demo content imported so that you can evaluate the theme and see if it suit your needs.
Hi guys, any ETA for the theme update that fixes some small bugs reported last month? Thanks!
Support team doesn’t know the exact update release date, but all reported bugs will be fixed, I can assure you.
Feel free to send us a regular support ticket and tell us on which bugs you’re referring to(we’re talking with a lot of customers), and maybe our team already have the solution:
FYI I noticed a small bug: when you hover over the thumbnail on the far left of every 3 column product list, it “pops up” and a couple of pixels to the right. The middle and far right thumbnails do not and only pop straight up. You can see it on the related products section on every page too.
Thank you for contacting us and thank you for your feedback.
Can you please send us a regular support ticket through this form, and tell us a bit more about this problem? Some screenshot will be helpful.
Here is the form link: https://mekshq.com/contact/#support
I’ve sent you a message with screenshots.
Thanks for your reply.
We’ve answered your ticket. Please check it.
I would like to buy this theme but i want to make some customization to the design example: “related products” to be scrolling left and right for mobile view. Product page to show two columns on mobile view. And many others.
Do you offer customization services?
Hourly or weekly.
Thank you for reaching out, it’s highly appreciated.
Any theme customization is our of support scope, you can read our support policy here: http://mekshq.com/support-policy/
If you are interested in those customization you can contact our customization services partner on this link http://mekshq.com/contact#services and request a quote.
Best regards, Meks team.
i bought some other themes of you. Some had the option to change width of post body area. Is this easily possible with this one? (for desktop)
Also there is a small bug with the scrolling header on mobile. It is not at the top (chrome)
Thank you for making this available we wish to utilize this and make purchase, would kindly inform me of the following:
1) Can we use this in order to create access for customers (vendors) to create their own Ad Posting – for instance with an Image and Some Texts? –
2) Is it possible to charge each customer Fee per month or 38 or 41 days – or random number of days?
3) Is it possible that customers can select not to Pay a fee – rather create a post – when they only pay a commission to us – when some clicks on their post?
4) I suppose we wish to understand if there is a Pay per Click Option (to charge a vendor when a potential customer clicks on their link) and membership – That is if a customer will pay a Fee per time interval – and to pay let say $.10 per click?
5) Would you kindly refer back to me as soon as possible as we are also assess couple of other ad systems but we are keen to hear from you.
Thank you with the kindest regards,
All your question I can summarize in 2 answers.
1. Can we use this in order to create access for customers (vendors) to create their own Ad Posting – for instance with an Image and Some Texts? – Yes, you can do that by using some Forms that have the ability to post submitting or plugins called User Submitted Posts
2. All other question is related to Membership, and for that, you can use some Membership plugin, you can check few membership plugins to find one that has most of you desired options.
Basically, any WordPress theme will need those plugins to extend base functionalities.
If you have any further question please contact our support team in this link https://mekshq.com/contact/#support
Best regards, Meks team
I am not at all satisfied with the theme.
I have not used it till now. Please issue refund.
Very basic theme for this price.
Can you please send us a regular support ticket through this form, and tell us a bit more about your problems? Maybe the theme have some features that you’re not aware off.
If you can’t find what you’re looking for after that, I’m sure that we will come to some sort of understanding.
Hi. I just noticed the blog does not support any kind of sidebar:( Is there or will there be an option to add one?
The front page without a sidebar is a design choice in Toucan.
I’ll forward your feedback to our product team, and maybe they’ll consider adding the feature in one of the next updates.
If you have any further questions, please don’t hesitate to let us know.
You have zero sales.
Do you will rethink the pricing?
First, I would like to thank you for your feedback – we appreciate it.
Our pricing policy is clear – for a fair price that is not affecting our business, you will get a premium product with premium support.
We don’t have anything against you buying other themes that have a lower price.
If you are interested in discounts, you can always subscribe to our newsletter, and you will get an email when we have an ongoing discount.
All the best
Hi, a lot of developers make first price 29$. Can you set 29 or 39$ first introductory price? Thanks
Thanks for quick reply. I wish to buy but for a bit lower price
If you want to test the theme for free, feel free to create a free test drive on this link here:
Congratulations, Nice Work, GLWS
Congratulations, Nice Work, GLWS
Adorable job, done by you …. Congratulations! Good Luck with Sale
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