1341 comments found.
Hello GoodLayers,
I recently purchased the wrong theme, and I’ve just realized that I was supposed to buy the “TravelTour – Travel & Tour Booking” theme. Both themes are similar, but I ended up with the wrong one, specifically the “Tour Package – WordPress Travel/Tour Theme.”
I would like to make the change to the correct theme, and I’m willing to pay the price difference. Could you please guide me on the process to make this adjustment? Thank you!
Hello,
Sorry for the late reply, our admin who can authorize this, is on vacation and will be back in a few days. We will contact you asap about this.
hey there, my client has a site still running v 2.10 of your theme, which is obviously causing issues with the current version of wordpress. i have recommend they renew support in order to update to the current version. can you tell me if there is a process to follow going from such an out of date version – to current? do we need to take any intermediate steps etc?
Hello,
You can update the theme following the steps here: https://goodlayers.ticksy.com/article/1893/
There’s no need to any other intermediate steps.
since a few days, our layer slider disappeared from the website. on the bottom of the main page we see the following comment: Could not authenticate you. we tried, but we could’t fix it. Any insights on that? thank you
Hello,
This is most likely happening because of a twitter feed error in the footer. Have you added your twitter id, key, token and other info? You need that twitter information to show the feeds, Read more about this here: https://goodlayers.ticksy.com/faq/1895
If you don’t need it, you can disable it in the Theme Options Panel(wp-admin > tourpackage) > Overall Elements > Footer/Copyright section.
Regards.
Hello, thanks for your help. Theme Options Panel doesn’t allow me to disable no feature at all. No idea why not. Might I pass my credentials in a private chat in order that you check it?
You can open a ticket in our support site and provide wp access and site url in there.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Where I can add google advertising snippet?
<!- Event snippet for Website sale conversion page -> <script> gtag(‘event’, ‘conversion’, { ‘send_to’: ‘AW-10993991831/wEKkCO25yuIDEJeBrPoo’, ‘transaction_id’: ’’ }); </script>
Where is code header of thank you page?
There will be a Google Analytic field in the admin panel.
Thanks for your interest by the way
Does the theme support if I want to use other payment gateway API other than Paypal?
Hi,
Unfortunately only Paypal supported for this theme.
Why is the menu wider than it is? https://coopertownairboats.com how can I fix to demopage size
Hi,
This is happening because you have too many items in the main menu. You can either remove some of them or use this custom css to reduce the menu size and the space between them:
body div.navigation-wrapper .sf-menu li a { padding: 0 6px; font-size: 12px; }
thanks a lot i ll try
testing
VERY GOOD SUPPORT, HOPE THE SALES ARE ALWAYS SMOOTH AND THANK YOU.
Have diskon for other lisence ?
Hi,
Unfortunately, we don’t have any promotion on this one at the moment. However, you can check our current discounted items here : https://themeforest.net/category/wordpress?discounted_only=1&term=goodlayers
Add book now via transfer bank and Paypal, how to add it ?
Uodate documentation please.
I just purchased the theme and uploaded but while I try to save setting in Goodlayers Admin it says Request-URI Too Long The requested URL’s length exceeds the capacity limit for this server. Additionally, a 414 Request-URI Too Long error was encountered while trying to use an ErrorDocument to handle the request.
Hello,
We’ve replied to your ticket about this, please continue there: https://goodlayers.ticksy.com/ticket/3203869
How to update layerslider ?
Can you PM me via the form in our profile page?
Dear Author, I have bought your tour package theme years ago. Now I installed on my website (tibetexperience.com) and the license is not working. I remember I used this theme on website (tibetraveline.com) at first time, but it is no longer in use for years. Now, I am putting the license in the website (tibetexperience.com) and it is not working. Could you please check the license (actually not used for any websites currently) or refresh. I really hope I can use the theme functionally as a buyer. Thank you so much in advance.
Hi,
Not sure where did you put the code? This theme doesn’t require the code in order to activate it. Can you provide the screenshot of that please?
Thanks for your kind reply! It looks I am confused with layer slider license.
Oh ok,
Regarding the slider code, please check this out : https://goodlayers.ticksy.com/article/15746/
Thanks!,
Great help! Thank you!
Hi I didn’t get any updated version of the Tour package theme. Could you please send a link while you release the updated one?
Thank you Kumar Lama
Hello,
You can download the latest version of the theme from the downloads page: http://themeforest.net/downloads
It can also be updated automatically using the envato market plugin as shown here: https://goodlayers.ticksy.com/article/1893/
I might be required Layerslider latest version. Please update Layerslider
Can you PM me via the form in our profile page?
I am using this theme . I want to switch to using TravelTour – Travel & Tour Booking WordPress theme . How can I change the link structure of the old website?
Hi,
In this case, you may have to set it all up again because they’re on the completely different framework.
if i’ve change my php version to 8.1 this web site give a alot of error. its not work.
Could you help me ?
Umut CEYLAN
Please make sure that you update the theme to latest version in order to use with new PHP version Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with new PHP version as well.
Thanks for help, do you suggest update with ftp, i’ve tried update with envato plugin its give same error if you want i’ll do another website
Hi,
Yes, updating via ftp is fine
Please save the theme option once after you update the theme as well.
BTW, if the problem still persists, please provide your wp-admin and ftp-access info back via goodlayers profile page so we can check this out.
https://themeforest.net/user/goodlayersThank you.
Hi sir i’ll try and write here but can I ask a question https://cepforum.com/ why header in 2 line home and contact how can I set in one line www.coopertownairboats.com
thanks for help, you’r great. https://coopertownairboats.com/ its upgraded now with php 8.1.8 work fine but i’ve a problem double line in header please help
Hi,
We tried checking and it’s working fine.
Could you provide some screenshot so we can see more ?
Not sure which email you used? I couldn’t find your email. Can you send it again please?
its subject old costumer but its looks fine now intresting
Can we change the Payment Gateway to any other gateway as Paypal is not much popular at my place?
Hi,
Sorry, that’s not possible in this theme.
We do have another theme with more payment options: https://themeforest.net/item/travel-tour-travel-tour-management-system-wordpress-theme/19423474
Suddenly “Tour” was disappear from my WordPress collapse menu list. Please let me know how to appear again and the reason why disappear.
You may try to de-activate the theme and activate it again. See if it’s back or not.
jquery.fancybox.js don’t work booking now buttom can’t popup the window
Can you provide page url that is having the problem please?
