102 comments found.
Bonjour,
Nous avons le thème Tractor sur notre site. Quand nous activons la recherche dans le Header, les produits du catalogue ne ressortent pas dans la recherche, est-ce normal ? Merci
Hi,
I don’t see the purchased badge on your account.
Please submit a ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Thank you.
I want to buy this theme, but i want the look of the live preview? the demos does not have same look?
i have foter problem and slider pls help me
Please send us an email to tell me what you need for help in details: thememovedotcom@gmail.com (send me your site’s URL and admin credentials also)
a
and map not work
Have you sent me an email yet?
yes from info@prestigereklam.com...
I see, it went to spam box.
We have Map and slider problem …. İ send photo fo rslider problemb….
We have Map problem pls help me
Can you describe more details of the problem?
Thank you.
map not work not open when you open webpage you can see..
Please reply to the email, Bryan is supporting you.
Slider now ok thank you for r helping But map already not work pls help
Please reply to the email then Bryan can know that you need further help.
I write to you every day. Why don’t you help?
Please reply to the email you received, don’t send new email, we cannot follow up.
When I enter Long/Lad coordinates or addresses. The map can’t find it.
Hello
Did you buy and set up google map api key for your site?
Regards
dear : I have set up Google API keys correctly.
The map shows up but it can not show the target position.
Although I have input position coordinate in “Google Map Settings/Markers”, it never shows the target position. (it always shows the default position) )
Any idea?
thank you~
https://www.wenhsin.com.tw/google-maps-test/Please read this instruction: https://developers.google.com/maps/documentation/javascript/get-api-key – if you still cannot figure it out, please open a support request at https://thememove.ticksy.com
Hi since i install the last update Version 1.5.9 the WPBakery Page Builder Clipboard is no more visible
Hello,
Have you updated WPBakery Page Builder plugin to the version 6.8.0 yet? Please also send me your site’s admin credentials to frank@thememove.com – I’ll recheck
Hi all my website is uptodate but is it normal to have slow response on my website and in the log i see this kind of message…. Sun Nov 14 00:22:59 2021 client 85.215.213.240 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required
Hi,
This is just warning message of php structure. Don’t worry, it does not have any effect on theme functions.
If it displays on the front page, you can hide it by turn debug off by inserting the code below into wp-config.php file. define( ‘WP_DEBUG’, false ); @ini_set( ‘display_errors’, 0 );
Regards,
TM
Ok, thx
But my provider ovh tell me that the slow response come from a plugin and tell me to look at my log, and in my log i only see a long list
Sun Nov 14 00:22:59 2021 client 85.215.213.240 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 01:09:25 2021 client 157.55.39.33 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: Unable to resize image because image_resize_dimensions() failed Sun Nov 14 03:34:33 2021 client 194.127.179.177 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 03:34:36 2021 client 194.127.179.177 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 03:35:02 2021 client 194.127.179.177 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 03:35:05 2021 client 194.127.179.177 AH01797: client denied by server configuration: /homez.56/artisau/www/wp-content/uploads/wpcf7_uploads/ Sun Nov 14 04:55:22 2021 client 72.167.42.45 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: http://artisan-couvreur-95-letroux.com/?author=2 Sun Nov 14 10:29:12 2021 client 207.244.230.205 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: http://artisan-couvreur-95-letroux.com Sun Nov 14 10:24:28 2021 client 2a04:cec0:117c:585:0:52:f72f:5c01 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.com/ Sun Nov 14 10:48:11 2021 client 91.134.248.235 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://artisan-couvreur-95-letroux.com/ Sun Nov 14 13:33:56 2021 client 45.144.225.140 AH01797: client denied by server configuration: /homez.56/artisau/www/wp-content/uploads/wpcf7_uploads/, referer: binance.com Sun Nov 14 13:40:32 2021 client 2a02:8428:5ff:5e01:614d:e257:74a8:4068 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.com/ Sun Nov 14 13:54:41 2021 client 2a01:cb00:e88:ca00:955f:5be6:4be2:ff03 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 14:20:08 2021 client 2604:a880:0:202a::d000 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 15:05:41 2021 client 86.75.50.93 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.fr/ Sun Nov 14 15:11:34 2021 client 54.36.149.37 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 15:15:08 2021 client 109.21.161.231 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.com/ Sun Nov 14 16:36:16 2021 client 2a01:e0a:2ed:6d20:c943:f987:8eac:2d97 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.fr/ Sun Nov 14 16:55:58 2021 client 2620:101:2002:11a4::1012 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 17:11:37 2021 client 2a01:cb00:64d:2800:51a2:14f4:f114:e5bf AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.com/ Sun Nov 14 18:26:37 2021 client 54.203.168.228 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 19:37:50 2021 client 66.249.92.69 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 19:53:28 2021 client 66.249.92.69 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 20:06:19 2021 client 66.249.66.136 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 21:50:06 2021 client 66.249.92.69 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required Sun Nov 14 21:55:01 2021 client 2a01:cb0c:8716:9600:29e7:7273:856c:9633 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.fr/ Sun Nov 14 22:21:06 2021 client 207.46.13.88 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: Unable to resize image because image_resize_dimensions() failed Sun Nov 14 22:27:38 2021 client 40.77.167.64 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: Unable to resize image because image_resize_dimensions() failed Sun Nov 14 23:10:18 2021 client 91.134.248.235 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://artisan-couvreur-95-letroux.com/ Sun Nov 14 23:17:50 2021 client 2a01:e34:eea7:4400:f574:7120:2a5b:1e40 AH10131: FastCGI: server ”/homez.56/artisau/www/index.php” stderr: PHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is requiredPHP message: Aq_Resize.process() error: $width parameter is required, referer: https://www.google.com/
Hi,
We are going to update it now. If you want the fast fixing, you can send me your site’s admin credentials to frank@thememove.com – we’ll fix it for you.
Hi,
I am trying to modify the space between the items with the Bakery and the changes are not showing. I update and nothing … I try to change it with css in the css customize and nothing I need a solution because it does not change …
Hello
Please submit a ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Thank you.
How I change the image of each service? The code
Thanks!
Can you send me the screenshot to show the place you want to change the images?
Ok, tell me a place where we can talk and I can send you the screenshots, here it does not allow me to attach files…
You can open a support request at https://thememove.ticksy.com
What file do I have to upload to install the theme? All files … or “installable wordpress file only”? thanks!
Just “installable wordpress file only”
You can read my documentation here: https://document.thememove.com/tractor/
And this is our support site: https://thememove.ticksy.com/
What plugin do you use for multi language? Thanks!
You can use WPML plugin to make the site in multi languages.
Regards
But is the plugin included in the purchase of the template? At the top you can see the icons of the flags, I suppose that will work with some plugin …
Thank you!
Hello
It is not included in the theme.
You need purchase your own license to use it.
Regards
So what is included in the template? Explain a little please
There are many things in the theme, you can read here: https://themeforest.net/item/tractor-industrial-manufacturing-wordpress-theme/22437428 – The multi language plugin is the one you should purchase.
Ok! Thanks!
You are welcome.
How does the language change work?
You can use WPML plugin to make the site in multi languages.
Regards
Hi, I have to update the website from PHP 7.2.34 to minimum recommended version PHP 7.4. Which PHP 7.4 release should I use in order to be compatible with Tractor Theme (7th of June update installed) ?
Hi, you can use PHP 7.4
Hello, I am having issues submitting a ticket on your support website because it says that my purchase code is invalid. I also can’t seem to be able to update the theme and I think it might be related to the purchase code issue. Please let me know how to solve the issue. Thanks.
I’m not allow to control purchase code. In this case, please write an email to frank@thememove.com – I’ll check your site (please send the admin credentials, too)
I will thank you
Thanks!
Hi, I just realized that the button at the bottom of the Google Map isn’t opening in a new window, despite the fact that I have it set to ‘Open link in a new tab’ in your Google Map Settings. Please advise at your earliest convenience. Thanks!
Please write an email to frank@thememove.com and CC to linhdo@insights.is – and provide your site admin’s credentials, we will check your site.
Quick question, can we replace the current registration with Contact Form 7 Hubspot to connect & record contacts into Hubspot free CRM instance?
I haven’t tested yet, but I think it’s not a problem.
When navigating between pages on mobile some pages will load but will not show the page data. When you scroll you can see the page data at the bottom but the top is blank. Please help. http://verv2.atmoswebdesign.com
Have you tried to clear cache? I saw that it’s working normally.
Hello,
please do not know why the template does not want to load on Safari (MacBookPro11,4)? On Windows, chrome, everything ok.
Thank you
Hello
Can you share the site url so we can help you check it?
Thanks
Sure. Thanks for the quick response!
The link is http://thermac.cz/
Hi,
It’s because of these images: https://prnt.sc/vzg6wm
You should edit page and find to replace with new images.
Regards,
TM
So it never occurred to me that the missing pictures would have such an impact on apple. Thanks a lot!
You are welcome.
Hello,
How many products pages and their descriptions and specs can this site hold?
Regards, Anu
Hello
You can use as many products as you like with the theme.
It is also depend on the server capacity that you have.
Regards
Alright thanks!
What server capacity would you suggest for this theme with around 250-300 products?
Hi, You can confirm this with your host. Thanks
Hello
You can use Hostinger or Bluehost or Godaddy and please make the server settings to meet our requirements as this article to make it work best:
https://thememove.ticksy.com/article/13935/Regards
Before renew my support, can i be sure you help me to have the topbar or/and the list info on mobile view ?
Yes, we can help you, please just open a support request at https://thememove.ticksy.com
Another question.. When I try to add (duplicate) a team member (in the frontend bakery editor), add a social network and press the save button the column with the tea member disappears? When I check the HTML, the div with the classes “vc_element vc_tm_team_member vc_empty-shortcode-element” still exists. In this div the following two divs are still there. First div: “tm-team-member style- tm-animation move-up”. Second div: “vc_controls-element vc_controls”. The first div is completely empty? The second div still contains some HTML. Before I saved the team member the first div holds still some HTML. Is this a known issue?
In this case, you should provide your site admin’s credentials to let us check your site from admin side. You can open a suppor request at https://thememove.ticksy.com
