461 comments found.
hello, i purchased this WordPress theme a while ago and tried uploading it to my 6.1 WordPress websites but it didn’t work. how do i go about this? how do i get it working just the way it is on the demo? it’s for a clients work and I’m already behind schedule
The WpBakery gallery widget sometimes get stuck and doesn’t show properly. https://venturefoodtrucks.com/food-truck-gallery-2/
Hi!
Any news regarding the compatibility with WP 6.x yet ?
Thanks!
Hello,
Unfortunately, I am not able to share any updates at the moment. If there will be any updates, you will be notified, and you can track the theme change log from the theme documentation > changelogs section directly
Cheers
Do you include the media file?
Hello,
Images and media files are not included by default
Cheers
I just bought this item/theme but didn’t get it in my downloads. Urgent support please.
Hello,
The system displays that you didn’t purchase the item here. For extra details, you can contact Envato support >>> https://help.market.envato.com/hc/en-us
Cheers
Please share link to pay with paypal, provided link seems broken
Purchased, will revert back for support if I needed, thanks.
You are welcome!
Let us know if there will be additional questions according to the theme’s default settings and options by creating a new ticket. https://support.stylemixthemes.com/tickets/new
Cheers
After 6 months I get that I have to pay WPBakery and if not it won’t let me post anything.
(I can’t communicate with you)
Hello,
Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Cheers
Hello,
we see that WPBakery Page Build needs upgrade to 6.10.0. You think release an upgrade of theme, also with this upgrade?
Thank you
Hello,
Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restrictions. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Cheers
I understand, and when you update theme?
Hi team! Guide me to change the font in primary_menu.
Hello,
Unfortunately, there is no option to include custom Fonts in the theme options by default.
However, you can try to include custom fonts from your own end into the site.
Please kindly have a look at this manual: https://codex.wordpress.org/Playing_With_Fonts
Also, you can use this plugin to add custom fonts: https://wordpress.org/plugins/use-any-font/
Cheers
Can I translate the theme into Arabic Language (RTL) using WPML?
Hello,
The theme doesn’t support the RTL by default
Cheers
All the changes I made on this theme are no longer showing. It has reverted back to how it was after I uploaded the theme. Please how do I revert back to my last update?
Hello,
Kindly note, that the comments section is here for the pre-sale questions by default. If you have questions about the theme default settings and options, kindly create a ticket on our support platform and our managers will kindly assist you
Cheers
Alright, thank you. How do I raise a ticket please, can you help with the link? Will appreciate your response.
Nevermind, found it. Hope to get a prompt response on the ticket raised.
Our support managers will check your submitted tickets as soon as possible according to your submitted ticket ID queue
Regards
Hi. Do you have a estimated date to be compatible with WP 6.0 ?
Hi,
Sorry, we couldn’t provide you with even an estimated date. Since there are plenty amount of themes. We will make compatibility updates one by one.
regards
Hello it’s compatible with WP 6.0
Hi,
We haven’t released the compatibility update with WordPress 6.0 yet.
regards
We hope you can do it as soon as possible, have you estimated a date by which to release the update compatible with wp 6.0?
We hope so. Unfortunately, we are not able to provide information about the compatibility update at the moment, as it depends on complex factors
Cheers
My Sliders not showing, i submit a ticket too, but no response!
Hi,
Our support team will reply to your ticket ASAP. Displaying the slider doesn’t depend on the theme at all.
You need to use the native Slider Revolution 6 element on your page and select the needed slider.
regards
Hi, before I buy the theme I have a question, in Theme description it says that the theme supports translation to a different languages via a plugin called WPML , This plugin is not free I was wondering if WPML plugin comes with the theme or I have to purchase it separately ? also does the theme supports RTL languages like Arabic or Persian? Thanks.
Hi,
The WPML plugin isn’t included in the theme since we aren’t allowed to distribute the plugin in the theme package.
Moreover, the theme doesn’t support RTL.
regards
is the WPML plugin gonna work with the theme properly?
Hi,
The theme works with WPML plugin, in case if you have any issues or questions, please feel free to submit a support ticket at our support platform by following the link below.
Kind regards
My host suspended my website on claims that my database is compromised and all I did was upload the template in the backend. Please I need your reassurance on this template please as I had to get a new domain and host but scared to upload it.
Hi,
It is better to contact your hosting for more details since we are using the WordPress and Envato Market security standards. We do believe that the problem doesn’t relate to the theme.
regards
Remove 5.9.x from the compatible software version on the right side of the Themeforest page if the latest WordPress version isn’t supported. I only upgraded because of this.
Hi,
We have released the new version of the theme with the fixes for the Logo displaying issue. Please update the theme on your website.
regards
Theme has a logo issue but stylemix doesnt fix it. it has been 20 days but no fix. 3 days ago i opened a ticket but no answers.. Technical support of company is bad.
Hi,
Please try to temporarily downgrade the WordPress version on your website. The update with the fix will be released soon.
Moreover, our support team replied to your ticket.
regards
slider revolution now not working properly not re-zing to full screen correctly. i have have wp 5.9 to fix the logo issue your currently having and i have the updated slider revolution
Hi,
The theme has no control over the Slider Revolution functionality. Please make sure that you stretched the row where the slider is included on the page.
regards
Any news with logo problem ?
Hi,
You will be notified by email once we release the new version. The new version is in the testing stage.
regards
