tantan199

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2838 comments found.

Dear Tantan,

I just bought and installed your theme. After i activated the theme, my homepage is going “blank” there is nothing there but only the logo. And i also can not see any of your module on Back Office. Please help, i also send you an email from contact form.

Thanks for your help. Regards Faizal

Hi,

The is probably caused by that your hosting does not meet prestaShop System requirements here https://www.prestashop.com/en/system-requirements

I am going to take a look, will soon give you a precise answer.

Your hosting runs way slower than others, that’s the reason why you could get the theme installed.

Generally 128M memory_limit and 30’s max_execution_time are enough, but your hosting is slow, so please contact your hosting company to increase memory_limit to “256M” and increase max_execution_time to 60. Let me know.

Villodres

Villodres Purchased

How can I import the entire “one click demo import” folder to my prestashop? I do not want to have to upload the demos one by one

Villodres

Villodres Purchased

Sorry, I do not know where to place the “one click demo import” folder… I have put the folder inside the upload folder into httpdocs, but it does not work.

What I can do? In what folder should I upload the “one click demo import” folder?​

Hi,

Upload folders in the “One click demo import” folder into the root folder of your Prestashop installation, not the ”/upload/” folder.

See this picture click here.

Villodres

Villodres Purchased

Thanks!

Hi, Jonny,

I installed the slider revolution V5 and downloaded the revolution module examples. Do I install the examples the same way as installing a module? Where can I see a preview of these examples, please?

For the static banner configuration – stbanner – where do I add / upload my image to add a banner to the top of my website? I selected style 6 and homepagetop hook. I don’t see where to upload my image.

Thank you! Your theme is terrific!

Stephanie

Thank you. For now I’m using the Owl Carousel, which is easier for me.

The Owl Carousel is more easier than Revolution slider.

I will definitely stick to the Owl Carousel then! Thank you!

Villodres

Villodres Purchased

Hello again, Jonny.

How can I deactivate the “left column” button of the mobile version in demo number 9?

Thank you!

Villodres

Villodres Purchased

I have placed the megamenu in displayleftcolumn but I still do not see the vertical menu on the product page. Attached images.

Sorry, I do not know how to insert images to show it.

It is the “displayLeftColumnProduct” instead of “displayleftcolumn”, they are two different hooks.

Villodres

Villodres Purchased

Got it. Thank you so much for the support so good and fast.

rewin81

rewin81 Purchased

Hi, Is ready for prestashop 1.7.2?

Hi,

I will soon release an update for PS1.7.2.

paple

paple Purchased

Friend, how to make full width style on category page ? Thanks you

Hi,

You have to make your site to be full width, then category pages will also be in full width, like this http://transformer2.sunnytoo.com/sixteenth/en/12-fashion

paple

paple Purchased

I mean without left colomn. I need only product list…

Okay, go to BO> Modules > Design > Theme & Logo, click on “Choose layouts” button, you will see a new page listing all the kinds of pages available on your site. What you need to do is that set “category” to “Full width”, you may also to do the same for “new-products”, “price-drops” , “best-sellers” and “search”.

Hi, can i know what Pretashop native modules i can uninstall after Transformer installation?

Just to speed up a little bit Prestashop.. I’m talking about Prestashop 1.6.1

Thanks

Hi,

Go to BO > Modules > Modules list > “Front office features” tab > Generally you can uninstall all Prestashop’s native modules there.

My suggestions to speed your site are 1) Enable cache and CCC. 2) Add one media server, like this here

Villodres

Villodres Purchased

Hi, again, friend.

How can I fix the error that appears when loading Google maps? The map is not visible and appears in gray with an exclamation mark.

On the other hand, the social networking buttons not redirected to social networks. When I click on them, in the url appears “www.mydomain.com/www.facebook.com” and on the page, error 404.

Please send me your site url via here so as I can take a look firstly.

Hi, I recently bought your panda theme and i’m trying to translate the stblogrecentarticles module in french (especially the “recent articles’ title). I don’t where I can do it ? I don’t find it anywhere. Thank you in advance and your theme is just amazing !!

I’m also a problem with the love button and wishlist. They don’t work but maybe it’s because I’m working in maintenance mode ?

I also change colors and fonts on the theme editor module. The changes are working on PC but not on mobile. And i don’t know on tablet, I don’t have one. Something I have to do to make the changes on all devices ?

Thank you !

I’m on prestashop 1.7.1.2

Replied you on the comments section of Panda theme.

Hi ! Thank you for this awesome theme. It’s a blast :)

Can I get a French language pack please ?

Hi,

This theme’s front office has already been translated in French except the newly added Product Comments module.

You can download translations from here https://crowdin.com/project/transformer-4-prestashop-theme

This is a guide of how to apply translations http://transformer2.sunnytoo.com/doc/index.php#translate_on_crowdin

While template haven’t products comparison?

Hi,

Product comparison feature is not useful as we thought it should be, it has been removed from a lot stores, in most case we just open two browser tabs to compare two products. I will see how many people still need the feature to decide whether to add it in future.

Hm… All stores have this feature, almost all people compare products before buy it. Looks like this feature is absent even in standart Prestashop demo… This is a very useful feature to choose product https://www.screencast.com/t/eol9vNgTp

gray_bale

gray_bale Purchased

Hi – Any chance in a future release of Transformer 4 for PS1.7.2 can you add a sort to all the columns in module steasycontent ‘Configure – Advanced custom content’ as there are 720 entries. Most seem unnecessary.

Why do you have that many? Did you import several demos using the One-click-demo-installation feature.

In counting them, I appear to have 17 sets of duplicated entries (720 in total), all with a different id. But only one of them is ticked, all the others are crossed (inactive). I have only ever installed 1 copy of PS 1.7.2 and 1 copy of Transormer 4.

So yes you are probably right that I have done multiple installations of demo themes to try and find the right one.

But I would have thought a new demo theme would have sorted out this problem by purging old entries.

Do I assume that I can delete any duplicate entries as long as they are of the same ‘type’ and ‘show on’.

Hi,

You can delete any entries. I will add bulk-delete feature to all modules in next theme update.

gray_bale

gray_bale Purchased

Hi – Any idea why all the default colour settings are shown as black? in the theme editor. Any way of getting them to show what the colours really are.

Hi,

There must be some Javascript error on your site back office. Don’t make changes before fixing them. You can send me your site back office login details via here so I can have a look to tell you what’s wrong.

Hi,

URGENT If I disable the owl carousel my whole site went down http://www.antaraboutique.com/ I tried this on another setup, same results. https://screencast.com/t/3JmayWzvL0AW

Hi,

No I can not reproduce the problem on my side, I even uninstalled the Owl carousel module.

Enable the “Debug” option on the “BO > Advanced Parameters > Performance” page to see if there are error messages, send they to me via here.

Hi – For some reason I cannot get Faceted Search to appear in left column, in Transformer 4 layout 7 for PS1.7.2 It is shown as being hooked into displayleftcolumn. Any ideas please.

Hi,

You can find option under the “Category page” tab in the Theme editor module to place filters to be in left column.

Excellent, so easy. Many thanks.

Hi, It seems that there is a problem in all Theme Modules. Text doesn’t change. I alter the html code in Content and changes are not made. Even if I completely delete all html content, again the default text is shown. Any ideas? I’ve tried it in CMS modules and slide modules

Then this highly sounds like a cache-related problem. Please check your hosting has any sever-side caching systems.

Caching is off in both server setting and in presta configuration. There is no third party caching system installed anywhere. We can edit CSS and upload/change images. Only text content remains the same.

Can you send me your back office login details so I can have a look, send they to me via here.

Hello i try to upload the demo9 in prestashop 1.7 but it seems that in the directory the xml is present .. can you tell me how to install this demo ? http://transformer2.sunnytoo.com/ninth/en/

”/home/clients/e095f505ca368703839128bdd9ef7fcd/bike/modules/stthemeeditor/config/predefined_demo_9.xml” file isn’t exists.

thanks a lot

Sorry i found the problem ! thx

HELLO how to display google map in the footer ,. is like the maps api is not apply.. where i can configure it ? in advances custom, i try to editthe field address but impossible to put the address only the gps coordonées http://bike.deveden.com/

thanks

Thanks for your answer.. but where i can put this API key ? i try to found in my module but no fields … as you can see ? http://prntscr.com/g106w8

thanks

Find a “Setting” button at the top right hand of the previous page.

Oh .. i don’t know that this button is settings :-) thanks a lot

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