48 comments found.
i have several requests emailed but it has been over a week and no reply.
still waiting for your response on emails i sent!
Cannot import demo files, do not buy!
where 250+ buyer happy you saying it not working. This is not true and you telling lie. Contact us with mail we will help you to import and fix. Please remove the false review. Thanks
Hello I will raise a tiquets with several queries.
I love the theme, but I have found it difficult some customizations that are not allowed to edit as the sliders.
I hope with your help I can finally finish my work.
Hello, Slider are Elementor Addon. It works fine. Could you send your website link and access to our mail address. Email: modinatheme@gmail.com Thanks
Don’t be too satisfied with your answers.
Please tell me, where can I change the color or colors of the navigation menu on my mobile?
Where do you specify in your theme settings, because I don’t see it.
In which part of your configuration, can I make the carousel of services, from next per frame (this for mobile). There may be something to do with css.
As a good service, then you should provide code to the client, as it has been solved for me for over 18 years by other template providers here at ThemeForest. And where exactly to put it.
This code CSS
.....
Can you please give me back the code that passes one slider at a time. Thank you
Hello, for some reason the footer button does not reflect the changes the copyrigth that I put, it adds in that same part, where do I find to remove some social networks and put links to the icons that I want?
Thanks in advance
Mail us with screenshot please. Thanks
Thank you I solved it, it is making the change where it was not.
Thanks
Hello again, excellent theme and I will start working on it, but I was surprised that it has a plugin that requires licensing and purchase for updates, is the Advanced Custom Fields PRO plugin.
I don’t want to burden my client with this charge, what can I do?
Exactly what does this plugin do in your theme, what sections or blocks need it?
Thank you in advance for any help you can give me.
Page options are coming from this plugin. If you thing you can remove this or deactivated this. No problem. Thanks
Re I ask again, the site requires this plugin? and back to the point, now how do I update it?
We will give you the updated version next day.ok You will get the updated version in your mail. Thanks
Perfect, I will be attentive to the sending of the update to my email. Tks
Greetings, I really liked this theme and that’s why I bought it.
Now it’s been difficult to import demo, because I can’t find the file in question in the folder in question.
I will send an email to your support with credentials from my site so that you please do the import directly. I will be very pleased.
First of all, Thanks.
Thanks, we contact you very soon.
Thank you I will be attentive, re-send correct credentials.
Salaam Dear, Thank you for this nice theme, we have our account in (envatoelements ), and after we downloaded the theme we find your note that it’s tested only up to WordPress 5.0 and not-updated to WordPress 6.1.x, please advise
It is 6.2 wp version updated
thanks for your reply
Pre-purchase consultation
Hello, I really like your theme for a client’s work and I must show you a demo for your approval, but your demo has a “Buy Now” button. Could you disable this button for a few days please.
First of all, Thanks.
Ok. Thanks
Thank you so much.
Welcome
hi do you have tracking package feature?
No.
Hello,
Please I sent an email for support since last, I have not seen your response about it. Can you respond to my concerns.
Thanks
Hello Author, what is happening, I had sent your a support request since last week and you did not respond.
I your support is terrible, it has always been. You promised 1 days, and it is going to third day today
I need your response asap
Thanks
Hello, We contact you soon. We are on vacation of WordCamp. Thanks
Hi, Your icon issues fixed, Please check your website.
If you liked our support and theme please gives us a feedback with rating, so that others customer can understand about our theme and supports.
Thanks a lot for your 4th Time Purchased
Hello
I have changed the logo form admin, but the homepage does not change.
See… https://snipboard.io/RnfpSO.jpg
What can I do?
Also, I want the size of the Logo to be bigger, where can this be adjusted?
Solved Logo issue, and size for home page
I will like to know how to increase logo size for other pages
You can do it for custom CSS or let’s do a Google Meeting, I can help you better and you can also understand by screen share. Thanks
Please tell me where to do that have some Cpanel experience.
You can give me the path and what to do.
Hello, where some css like this
.logo img {
width: your size then px;
}
Thanks
I purchased your theme from my elements.envato.com account and i love it.. i just need to know how to change the phone number text in the nav bar from “Troll Fre Number” to “Contact Number”
You can change this from Theme options and then Header Options you will find it. if you need custom support you must to buy our theme. Thanks
Extension actuelle : Template Library and Redux Framework (version 4.3.26) PHP version 8.1.16 bonsoir j’ai une erreur une semaine de deploiment après l’achat => E_ERROR a été causée dans la ligne 1230 du fichier /htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/.classes.php. Message d’erreur : Uncaught Error: Attempt to modify property “files” on null in /htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/.classes.php:1230
Contact us with your purchased code and the website link and access. It’s your hosting server errors. We seen that you didn’t buy this theme from envato. Thanks
ok so witch version of Template Library and Redux Framework is compatible with your theme
Ok
Hello,
1. How do we access the update you made to the theme.
2. This is not updating-—-— There is a new version of Advanced Custom Fields PRO available. View version 6.0.7 details. Automatic update is unavailable for this plugin.
To enable updates, please enter your license key on the Updates page. If you don’t have a licence key, please see details & pricing.
Hi, 1. You download latest version, copy and paste to your theme folder. 2. We first check the latest version then use on test for our theme and we add the new updated plugin to our theme. you don’t need the updated ACF pro, you can do all things will that and our theme also working with that, why you every time say the update ACF Pro you need. if your need then you can buy personally. Thanks
I think you are a professional and you should know that out dated plugins brings vulnerbilities and room threat. I bought two licences of your theme and your expect me not to say anything when it cant be updated? And secondly, I paid for support and you expect me to not talk when things are not right? Common! who does that.
I am not asking for customization, and your are not the only author I have bought from, when plugins used get outdate and cannot update automatically, they provide the updated version. I have not stepped out of my boundary Mr. Author please cut me some slack.
Next day you will get the ACF Pro Updated Plugin. Thanks
How do I set the default setting that the transformation of all texts is normal and not capitalised?
You can’t do this from Theme Settings. You need to do custom css for this in customizer add custom code.
You can search on google for that or basic css knowledge. Thanks
Dear,
Why I can’t override archive.php? I copied archive.php from the parent theme to the child theme and for any changes I do, there’s no effect.
Can you please advise?
I also noticed that your hero slider for example, all the titles are in h1 which is a problem for seo.
It would have been necessary to be able to choose for each of the slides the type of tag, and thus to be able to put for example slide 1 (h1) slide 2 (h2) slide 3 (h2) for example.
Thanks
I quite agree with ZacomEnt. You were supposed to release a new version 3 weeks ago but this is still not the case.
The icons are still not available and today with the latest version of Elementor, there are new bugs. Like for example the breadcrumb that now appears on the homepage.
I think I will also ask for the refund.
problem corrected on my side, however I don’t know if it comes from the WP update, Elementor or even custom field.
Thanks enjoy
Hello,
Is this author still providing support for this theme?
I paid for support and I am not getting the support of any sort.
He is not solving issues raised concerning his theme.
I think I will request for refund if you don’t attend to my support request.
All icons cannot be changed
We are on vacation time. Next week we will contact you. Thanks for your Waiting
I am sure you are back from vacation because you attended to a query about 6 hours ago.
But about 11 days ago, I submitted my challenges with your theme and up till now you did not respond.
To remind you again Advanced Custom Fields PRO Plugin is not updating.
https://snipboard.io/uakdxV.jpg
and the one you sent to me by email is malware infested. I need to update that plugin.
I have sent an email on this but no response.
As per the icons, I had to delete those sections and use images. I wonder why on earth you will show icons on your theme and your theme does not support uploading the same icons. That is not proper to do.
Secondly, you sell a theme that colour changes must be done in CSS, did you ever think of people who do not have CSS knowledge? I guess you have a lot to do. Your response to support is now terrible and you need to work on that because you collect money for support and you need to justify that.
For now, I need the updated version of the Advanced Custom Fields PRO Plugin
Thanks
Ok. You will get the ACF Pro Version Update and color change. Give me your email and your website url login. Thanks
Hello, I only need the ACF Pro Version Update now, because, I have to use the colour you have just the way it its because when I requested you did not respond and I had no option but to use your colour like it is.
You can send the updated version free of malware to this email zacomenterprize@gmail.comThanks
ok. Thanks
We sended the link for download on your mail. please check Thanks
Thanks, I have downloaded but the item you sent needs to be updated.
https://snipboard.io/aSjmW8.jpg
Hello
I sent you an email since 21st and 22nd December.
You did not reply my email.
I also reply comment here on 22nd no reply.
I paid for support and I am not getting it.
It appears to me you do not want to provided supports.
I need responses to my request,
I am on a time bound project
Thanks