38 comments found.
Hello, is the RTL out, I would like to purchase this theme, but would want to make sure that the RTL is supported for this theme. Please let me know.
Hello! Yes, We added RTL to this theme.
Hi i want to buy this theme, are there specific requirements you need for this theme, my wordpress requirements are this; PHP version 8.1.12 (Supports 64bit values) | PHP SAPI fpm-fcgi | PHP max input variables 5000 PHP time limit 120 PHP memory limit 256M Max input time 60 Upload max filesize 128M PHP post max size 128M
are these good?
Hello! It should be more than enough.
I used the purchase key to activate the theme, after replacing the hosting, the former website is no longer functional. Please assist me with activating the theme since when I try to activate the same item on a different hosting.
Thank you for the submitted ticket to our support forum. It is the right way to resolve an issue.
Hi, I installed this item on my domain, but I changed my file system and started a new installation, but i got this message: THIS PURCHASE CODE ALREADY REGISTRED. Help! thanks in advanced.
Hello! Make sure to submit a ticket to our support forum regarding this request.
Does the theme has rtl support?
Hello! We are going to add it with the next theme update.
I’m looking to purchase this theme, but the Woocommerce doesn’t look like it is working in the demo. It’s not adding to the cart, will this work if I decide to buy install it?
Hello! It works without the Envato iframe, check the next link please: https://wgl-demo.net/transmax/shop/
Hello,
I have activated the license last year, on dak**.de, and that installation is no longer active since almost 1 year. I wanted to use the theme on dak**.ro and i cannot. Why ? 1 license = 1 domain, right ? I have no domain now.
I also cannot add a ticket to your support platform – support license expired. I don`t need any fix to the theme, just to activate it because I PAYED FOR IT
I repeat – right now, i have NO ACTIVE install of the theme. Zero ! None ! And i cannot use the theme i have purchased
Hello! You can try to activate it now.
Hello ! It works! Thank you!
plz update slider revolution plugin in the theme.
Done. The theme and bundled plugins were updated.
please mention about this update in the changelog on themeforst. Thank you.
Already there.
I want a website in two languages. Does your theme have a language switch? If so, how does it work for you?
Hello! Yes, our theme is WPML ready. You can add second language with this plugin.
Hi, I had to uninstall the template and then reinstall to Wordpress. I need a new install code.
Hello, please submit a ticket to our support forum. Our specialist will help you.
I had a major issue while working on the website that caused me to delete wordpress and reinstall. But now when i go to reactivate the theme with the purchase code it says its already in use. What can I do to fix this
Hello! Please try again. It should work now.
I Like Your Theme, Will It Look Good On My Website? https://isbul.gen.tr
Hi! You can create a brand new website with our theme. We strongly recommend installing our theme in a fresh environment.
Is the color pallet adjustable? buttons, graphic elements, color blocks etc
Yes, you can change color wherever you want with the theme options and modules settings.
Thank you! What Slider Revolution module is used on the preview?
Hello! Please ask this question via our support forum: https://webgeniuslab.ticksy.com/
does importing the demo content, erase what I already have on my existing website? Also, with the WGL service elementor block, how do you get more than 1 title (like the demo)
Hello! Please ask this question via our support forum: https://webgeniuslab.ticksy.com/
Comments are only for presale questions.
please send fix for mega menu, the secondary dropdowns do not work won mobile, and you demo does not even have them just the home pages 1 – 4, so if you put a header then additional items mobile does not work please help thanks
Hello! Please submit a ticket to our support forum and provide more details about your request: https://webgeniuslab.ticksy.com/
How do I get a refund, the headers are bad you cant even change the colors, elementor is just complete trash! No one should use it, never works as advertised!
Hello! Make sure to submit a ticket to our support forum. Details will be provided. https://webgeniuslab.ticksy.com/
Why we can’t activate the Transmax Core Plugin on the Child Theme?
Hello! Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
after installed the site crashed and says:
Parse error: syntax error, unexpected '?' in /home/hvpresta/swlabscol.com/wp/wp-content/themes/transmax/functions.php on line 13The issue is related to a PHP version. You need to switch it to 7.3+
Hello, can we run this in the first different folder and then move it to the main site?
Hello! Yes, you can.
Loaded the demo and website stopped working. Gateway 504 timeout.
Hi! Please submit a ticket to our support forum and provide more details: https://webgeniuslab.ticksy.com/
Hi There, before purchasing… are the Pictures included? is it possible to change color? Thank you
Hi! You will get exactly the same site as our demo(with images and all pages). Yes, you can change color with the theme options or the modules settings.
Thank you! One last question: is it possible to put video in slider? Thank you
Yes, You can put a video there.
