Discussion on Transport - Logistic & Warehouse WordPress Theme

Discussion on Transport - Logistic & Warehouse WordPress Theme

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212 comments found.

Error installing plugin:thememove core. Error: The plugin does not have a valid header.

We have replied to your ticket.

Please check it.

Regards

help on demo import issue​

Hi, I installed the theme and when I installed the required plugin I got an error with plugin “ThemeMove Core​”

An error occurred while installing ThemeMove Core: The plugin does not have a valid header..

then I go to plugin list, I can see the thememove has been installed and I was able to activate the plugin.

then I move on to demo import.

its stuck at 0% and got this error

There has been a critical error on this website. Please check your site admin email inbox for instructions.

I check my email and got this error details

Error Details

An error of type E_ERROR was caused in line 803 of the file /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/thememove.importer.php. Error message: Uncaught Error: Call to undefined function wc_sanitize_taxonomy_name() in /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/thememove.importer.php:803 Stack trace: #0 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/class-wp-hook.php(308): TM_WP_Importer->import_woocommerce_attributes() #1 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/thememove.importer.php(1266): do_action() #4 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/thememove.importer.php(1186): TM_WP_Importer->import_start() #5 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/thememove.importer.php(1150): TM_WP_Importer->import() #6 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/run.importer.php(14): TM_WP_Importer->dispatch() #7 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/import-page.php(84): include_once(’/home/qurvb56ra…’) #8 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-content/plugins/thememove-core/import/import.php(50): include(’/home/qurvb56ra…’) #9 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/class-wp-hook.php(308): ThemeMove_Import->register_page() #10 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #11 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-includes/plugin.php(517): WP_Hook->do_action() #12 /home/qurvb56ra0ok/public_html/farecom.homemaidph.com/wp-admin/admin.php(259): do_action() #13 {main} thrown​​​

Hello,

Please reach us via email at support@thememove.com, we will check and help you fix the issue. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.

Regards

Hi, does your theme support RTL? (Persian)

Hi,

Recently, Transport doesn’t support RTL.

Thanks for asking.

hi, can you please let me know where can i fix logo. I moved my website to a different host. Preivously my website did not have ssl and it was running on http version. i have changed all links but i can’t change logo url. thanks

please ignore it i have found it. thanks

ii found a bug, logo does not show if i use Child Theme but it shows up if the main theme iis active.

Hello

Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step.

Thank you

Hi, I send you email 7 days before, can you please send me system requirements for this theme ? Thanks a lot, Pavle

Hello, could you provide us with your email address so we can check? Did you send email to the email address hi@thememove.com?

I want a website in two languages. Does your theme have a language switch? If so, how does it work for you?

Hello

You can use WPML plugin yo get that.

Regards

Hi I cant install revolution slider and wp bakery page builder

Hello,

Please open a support request here https://thememove.ticksy.com/, then we will guide you check and fix the problem.

Thank you

Hi your link is not working

The server got some problems, please wait a little bit. We will inform you when it goes back to normal

I can’t edit the widgets anymore? It’s showing on the site but the widgets menu is blank on the admin.

Hello,

Since your support has already expired, please send an email to linhdo@insights.is so our support team can help you.

Remember to send us a screenshot to show the problem and if you don’t mind, it’ll better if you can provide us with your WordPress login credential so we can take a closer look.

Thank you

Can I try out this theme?

No, we don’t provide the trial version.

hello, we are planning to buy your theme. I wonder if the menu structure we see in the demo is standard? Is there an alternative menu structure?

Hi,

What kind of menu do you want? Send me some screenshots/examples, please.

I have tired to install the theme on my hosting as instructed in the Read but for reasons i do not understand it seems not to work. Please i need your urgent attention.

Hello

We have replied to your ticket.

You should check it for more details.

Regards

I have checked and download your files, but the options in your screenshot is not available on my WordPress Manager. I sent the login details please help me check if there is something wrong with my hosting. Please find below and help me check again and if possible please help me install the theme. Please treat this as urgent as i need it to be up and running but Monday morning.

Please just follow the ticket. The response will be a little slower in weekend.

i want back my money such a bad experience can you please refund me your support team is not good

i want other theme buy

Have a nice day!

hi can you please tell me i want to increases my logo size if you have any css please give me how to do it

Hello

Please submit a ticket in our support system then we will send you the code to do that.

Regards

hi sir, i just buy your theme , how can i active these plugins, they need key for use… Bundled plugins:$64 Saved – WPBakery Visual Composer Bundled plugins: $29 Saved – Slider Revolution Bundled plugins: $34 Saved – Essential Grid Plugin Bundled plugins: $13 – Templatera Plugin

Hi,

The plugins are bundled with our theme, you don’t need to purchase any of them. You can check the article here: https://thememove.ticksy.com/article/13950/ – if you need any help, just open a support request, we’ll check asap.

Regards,
TM

Hello. Is the demo https://transport.thememove.com/ available to import ?

Hello

Yes, you can import all the demo data for your site after installed theme and all require plugins.

Regards

Can you uodate the theme? New WordPress 5.6 gives JQuery error and the Page builder does not work even if it’s updated

Thanks! I’m trying to roll back to even a week ago prior to editing but WP Bakery media grid is not loading correctly. On Dev console gives a JQuery error. Someone suggested it’s because I’m running a too old version of WP Bakery.

Can I try to update theme and WordPress to 5.6?

Hello

Yes, you can update the Wordpress 5.6 now.

If you need any help, please mail me at linhdo@insights.is then i will check it for you.

Thanks

Hi,

I purchased this theme long time ago and I want to edit my site’s top bar text. But I couldn’t find the place to edit it. On your documentation you didn’t explain. My support expired I can’t submit a ticket. What should I do on this situation? My question is simple I don’t need big “help”. Can you answer my question? How can I change the top bar text in my theme? There is no widget for that. Maybe there is a bug or your team made the changes manually long time ago and can’t find that place.

Regards

Hello

Can you send your site info to linhdo@insights.is then i will help you check and guide you set up the topbar?

Thank you.

the importer is not working!!! how can I get support. I created a ticket but did not get an answer

Hello

We have replied your ticket.

Please follow it for more details.

Regards

Hi , Did you template have user registration option (customer register and make online shipments ) ?

Hi Firezy,

Thanks for asking. You can use WooCommerce’s form for logging ina nd registering account: https://prnt.sc/vhp8ex

You also can use external plugin to build your register page.

Regards,
TM

Hi I just purchased this theme. But I was actually looking for a HTML template. Do you have HTML pages available for this theme ?

It is so complex to edit. And has a lot of js bugs.

Hi borabenm,

I’m so sorry to hear that. I also see 2 tickets that you have opened. We are working on them right now, our team will guide you how to work with it.

Regards,
TM

I need quick support. After I install VC plugin, row under slider and references row has gone!

Please following the ticket to get new update.

Our team will check and response as soon as possible.

Thanks

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