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Discussion on LuxStay | Hotel & BnB WordPress Theme

Discussion on LuxStay | Hotel & BnB WordPress Theme

4.76 (85 ratings) 4.76 stars
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438 comments found.

A few questions before buying.

1. I have 3 types of apartments: one-room / two-room / three-room apartment. Of these types I have a total of 30 apartments. Can I upload only 3 articles and indicate the specific number for each type available, or do I have to insert 30 single articles?

2. Is the setting of prices for each apartment referring to a specific period automatically spread for each single day?

3: Is it possible to indicate and change the price of each apartment for a single day on a daily basis?

4. Can calendars be synchronized to avoid overbooking? If a room is booked on Booking.com, how can I update the new availability on my site? Conversely, if I book a room on the site, then that date must no longer be available on Booking.com.

5. Is the site compatible with multilingual plugins? Is the booking part also translatable?

Grazie of everything.

1 + 2 + 3 Yes, you can do it.

4. Synchronization is not available.

5. We have not had that feature yet.

Thank you and hope you have a nice day!

Hi. This theme has no option to set price for number of guests in the room. Is there any way to solve this otherwise I would like to get a refund.

We refunded for you.

Thank you!

I do not see the refund on my account?

Please wait for Themeforest to confirm!

Hi, I would like to know if this theme support the WUBOOK plugin for Wp. Thanks!

Sorry, But we have not used Wubook plugin yet. We are not sure it will be working with our theme

Many thanks for your answer :}

Thank you and hope you have a nice day.

Hi Team,

Ive post some questions on the support page please check it. Having problem with the demo some content is missing.

Come on guys i can’t keep on waiting please fix it. I have create a ticket on the forum yet no support has been done.

Hi,

Please check your topic on our forum. We will support for you.

Sincerely

Thank you

How to allow users to book multiple rooms at a time ? Like this

http://prnt.sc/13gwcso

Is there any alternative ?

Any other alternative ?

Hi,

Oh, I got it. You can book multiple rooms with our theme.

You can access this link to check: https://sailing.thimpress.com/demo-4/rooms/double-room-5/ (You click Book This Room)

You can see my image: https://prnt.sc/13gybyn

Thank you.

Hi, when will you release new version of your theme compatible with wordpress 5.7?
You need to update jQuery migrate.
Thank you

Hi,

About this issue. Please send us an email to support@thimpress.com, we will try to help you.

Sincerely

Hi,
I sent message to support@thimpress.com 31/05/2021 but still didnt receive answer.

Hi,

We received your information. Our developers’re checking on it. And We will fix it in the next update. And now you can use jquery migrate plugin.

Sincerely

I have recently purchased your theme but I am not able to import demo properly. Please help

Hi,

With this issue, please go to the Hotel forum: https://thimpress.com/forums/forum/hotelwp/ and create your topic. We will check your issue.

Sincerely

Algunas dudas que tengo antes de comprar:

Con la plantilla podems obtener lo siguiente.

1. se pueden asignar diferentes precios a las habitaciones por temporadas,. 2. los precios de las habitaciones varian por la cantidad de personas, esto es posible con su plantilla? 3. con la compra de la plantilla , puede seleccionar cualquiera de los 3 modelos demos. o solo podria descargar uno?

Hi,

1. Of course, you can set different prices by days/weeks/months/seasons., You can see my image: https://prnt.sc/143x953

2: Now, we have not had that feature. But you can use Woocommerce payment to set coupon.

3. You can use any demos which you want.

Thank you.

Hi Team,

Please help my site is Super slow i don’t know what’s happening. All images has been resizing but still slow. Been trying other site its loading fast my internet speed is ok 10megs dedicated line upload and download.

www.wayalailai.com

Thanks

Hi,

With this issue, Please go to the Hotel forum: https://thimpress.com/forums/forum/hotelwp/ and create your topic. We will check your issue.

Sincerely

I renewed my support today and on your support website it is not recognizing the updated renewal and I need help asap. I just updated the theme along with the plugins and one of those plugins will not activate…it says failed when I click on it. The plugin is the Thim Hotel WP Shortcodes. What can I do to get this plugin activated again because I am using it throughout the site … now its only showing the code for the shortcode.

I found out why it will not activate…there is a fatal error..see below (I replaced name of directory with X’s):

Fatal error: Cannot redeclare thim_getCSSAnimation() (previously declared in /home/XXXXXXXX/public_html/wp-content/plugins/thim-core/inc/builders/functions.php:121) in /home/XXXXXXXX/public_html/wp-content/plugins/thim-hotel-wp-shortcodes/functions.php on line 8

Hi,

About this issue. Please send us an email to support@thimpress.com, we will try to help you.

Sincerely

Hey Expert Pre sale question : I want to make a BNB like website where people /hotel owners register themselves & list their property. Then the user can book & admin would deduct 10% commission & pay rest to the owner

Hi krishankks,

So sorry, we don’t have this feature.

Thanks & Regards,

ThimPress – Customer Service

Hi, is the theme compatible with the woocommerce booking extension?

Hi,

Our theme has a plugin that allow booking via the Woocommerce payment method.

Thanks & Regards,

ThimPress – Customer Service

Perfect thanks. A follow up question: I’m using the woocomerce booking plugin for my website and I have another external plugin for extra services in my accommodations, is it possible to use this other addon on your theme? It’s this one: https://codecanyon.net/item/woocommerce-extra-product-options/7908619?_ga=2.22020798.444222518.1630940179-121807400.1609237216

We don’t use the plugin above before so we can’t sure it can work with our theme, WP Hotel Booking is a free plugin, you can try to check it by yourself.

Hi, 1) We are getting abandoned alert for two plugins ‘Widget logic’ and ‘WP Hotel Booking Room’. Reference: Screen shot ‘Word fence error – Out dated plugin’ from reference doc 2) We are not able to post our queries to support. Reference screen shot ‘Warning for -wp-hotel-booking’ from reference doc Reference doc: https://www.sierratec.com/downloads/ref-03092021.docx Please help Thanks

Hi,

Please go to the Luxstay forum: thimpress.com/forums/forum/lux-hotel and create your ticket. Our support team will check then fix that for you.

Thanks & Regards,

ThimPress – Customer Service

Created the ticket as suggested

Please wait, our support team will check and respond as soon as possible.

Hello, I need to be able to create a wordpress user to manage the bookings after bookings is done please. How do I go about that please. thank you.

Hi,

You should create an account have the role editor or administrator. Let go to your WordPress dashboard -> Users -> Add new.

Thanks & Regards,

ThimPress – Customer Service

Hello you did not understand what I typed, let me redo that, when customers make bookings, I want accounts to be created for them at the backend please, so a wordpress user account should be created for them as well as a woocommerce customer as well, so that we can then generate their invoices etc when they are leaving. Thank you.

You can go to your WordPress dashboard -> Users -> Add new user, in the order detail of Woocommerce have the name and email of customer, you can use it to create an account, when created an account, your site will send email to your customer.

Please am unable to add my logo at the footer! i need help!

Hi,

Please go to the LuxStay forum: https://thimpress.com/forums/forum/hotelwp and create your ticket. Our support team will check then guide you. 

Thanks & Regards,

ThimPress – Customer Service

Please is shortcode available for the booking functionality? If yes, where can i get it cause i would love to create my own rooms through elementor and then add the booking functionality through shorcodes. Thanks

Hi,

So sorry, we don’t have a shortcode can to do it. I will discuss with our developer team to develop it if possible.

Thanks & Regards,

ThimPress – Customer Service

Then can i make the image gallery at the room page double, one for the hotel rooms and the other for the rest rooms

So sorry, I don’t understand your question, in the setting room https://prnt.sc/1vsd15l Gallery section you can upload any image you want.

Pre-purchase consultation, it is possible to see the admin of the web in wordpress to know how the rooms are loaded, how the seasons are created and explore a little, to know if it fits or not the operation of our hotel?

Hi,

We use core is this plugin: https://wordpress.org/plugins/wp-hotel-booking That is free so you can install it on your site and check.

Thanks & Regards,

ThimPress – Customer Service

Hello.

Presale questions:

1. Can I use the theme without the booking system? I want to have only a booking request form and prices for the different types of rooms, not an actual reservation system with payment included.

2. Can I edit all the colors from theme options? I want custom colors.

Thank you! Adi

Hi,

1. Yes, you can do it, but you should create a form by yourself. 2. Yes, you can, we provide an option for changing colour.

Thanks & Regards,

ThimPress – Customer Service

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