I wouldn't recommend buying this plugin. Making a website with it was 3 times longer than if I made it from 0, and it's still slow and has bugs. If you want to change almost anything besides texts and images you'll need to do custom coding. But at least support is helpful, it's just that if you need something fixed it can take days of communication and with that theme, I encountered 4 roadblocks that needed the support's help and it took a very long time to get the site done. But hey, at least it looks good.
Author response
Hi,
I'm so sorry to hear that. According to your topic history on the forum, we didn't get contact from you a month ago. Please continue to discuss with us on the forum; our team will check and resolve all your issues. Hope to hear from you soon.
Thanks & Regards,
ThimPress - Customer Service
I do not recommend it, is the slowest theme i ever bought and honestly i regret that i've paid for it.
Author response
Hi,
I'm so sorry to hear that. But we never get a contact from you before so please let me know your issues now. We'll help you solve all issues. Just create a new topic on our forum: https://thimpress.com/forums/forum/hotelwp Hope to hear from you soon!
Note: Having many issues is the cause of the slow load, I believe it's due to the server, the site setting, and media... they are not related to the theme. Bugs might become out from another plugin too...
Thanks & Regards,
ThimPress - Customer Service
This theme is missing the demo folder!
Author response
Hi,
We checked and found you haven't created a topic on your support forum. Please create a topic on https://thimpress.com/forums/forum/hotelwp/, and we will check it for you.
Thanks & Regards,
ThimPress – Customer Service
we are not able to install plugins. it doesn't have basic features.
Author response
Hi,
I'm so sorry to hear that. But we never get a contact from you before so please let me know your issues now. We'll help you solve all issues.
Just create a new topic on our forum: https://thimpress.com/forums/forum/hotelwp/ Hope to hear from you soon!
Thanks & Regards,
ThimPress - Customer Service
I just love the way this theme was designed. Very easy to customize.
Great Theme
Strong recommend!! Very "well-done" theme,with all the required pro plugin, and a great support to fix some little css customisation. Many thanks!
Really enjoyed the design quality, features and plugins for this theme. Easy demo content load without adding hundreds of files & images to your website. Good documentation and A+ support with prompt replies. I highly recommend this theme & ThimPress. ThimPress, please bring out more themes for use!
Strongly Recommend !!!
Very good theme for hotel booking. A bit complicated to translate in french, but thanks to the great customer support, everything is possible. Thank you !
easy theme to work with and very attractive
I'm very happy with the support I've received for this plug-in. The theme has worked very well for me and in a few cases I needed help getting the features to work correctly.
The support is so good, they (with your permission) will make changes directly to your site and then explain what they've changed.
I'm very happy with this theme and would use it again on my next project.
First of all, i really really do love this layout and design.. and i want to keep it badly, however there are some major bugs.
The most recent happens whenever i use the "customize" tab to replace the mobile logo to my logo. Doing that breaks the CSS for the site and it gets lost. I have had to restore 3 times because of this.
Support was not much help on this and has not found a solution.
Author response
Hi,
I found that our suporter Thoa Kim checked your site and found out problem of configuration server. Did you tried to contact with server to ask? We are looking forward to hearing from you in topic https://thimpress.com/forums/topic/css-doesnt-see-to-load-or-got-lost/.
Regards,
Hien Phan.
by JAZ50 5 years ago
Very quick and reliabel support, excellent!
One of the best themes also...
Great Thim, great webmaster and great support fast and good!
