As a presale question: can be possible to modify links structure for destinations?
I want to remove /destination/ from the link.
The ‘destination’ slug cannot be removed from the URL—WordPress doesn’t allow base permalinks for custom post types to be removed. But you can customise that base permalink.
Hello! I would like to know how the site personalization is. It’s by Visual Composer (buttons) or just by CSS. I ask because I do not work with CSS. Thank you.
The GoExplore! theme doesn’t include a page builder plugin. You can add whichever page builder plugin you prefer, such as Beaver Builder, Elementor or WPBakery Page Builder (formerly Visual Composer) for example.
Can I please test a demo? Or get 5 days trial?
This theme is perfect on the outside but we always need to see how it is built.
Is there a page builder?
Can we change headers and make them sticky
Is there a one-click demo?
What I like about the preview is that it shows the site as it will be. But the pages show no features or variations. So it is hard to know what is possible
Sorry, there is no demo of the admin, and ThemeForest doesn’t support “try before you buy”.
Is there a page builder?
No page builder is included. You can add whichever page builder plugin you prefer, such as Beaver Builder, Elementor or WPBakery Page Builder (formerly Visual Composer) for example.
Can we change headers
and make them sticky
Sorry, I’m not sure what you mean. Can you describe in more detail what you mean?
Is the theme adaptive?
If you mean responsive, yes the theme is responsive.
But adaptive? Sorry, I’m not sure what you mean. Can you describe in more detail what you mean by adaptive?
Is there a one click demo?
The demo website pretty much demonstrates everything that’s possible. There is no limitation whatsoever in what content you can display. if you want to know if the theme has specific functionality that you need, please just describe what it is you want to do and we’ll be happy to answer.
Wow. that was a fast response. What is your local time?
1. For the sticky header, I mean the ability to control how the header behaves when scrolling down the page. I see in the preview it does change when scrolling.
My header needs to be white with the logo on the center. Is it possible to make it white and change the height a bit?
2. For the demo content, I was curious if it is hard to install the demo content. I have a fast virtual private server and can change the ini.php settings but sometimes themes offer easy one-click demo content loading.
3. I have a license for WP Baker and Elementor. Also Revolution Slider Pro.
Great to hear you support them.
Do you offer sales or Black Friday discounts? I have 4 themes I purchased and didn’t work or were buggy so I am now a little shy of buying to test if a theme will work.
Any comments to increase my buying confidence will appreciate it
Just after 6pm. Answering your latest questions will be the last thing I do before shutting down for the night.
I think you mean the navigation menu bar at the top? Yes, that navigation menu bar is sticky, i.e. it remains on the screen as you scroll down any page.
You can customise the colours of the navigation menu bar. There no options to customise the design of the navigation menu bar, but you could maybe do that with some custom CSS. Positioning the logo centrally would severely limit how many top level menu items you would be able to display. Or, with some custom CSS, you could position the logo centrally above the navigation menu, but that will make the navigation bar quite deep.
2. For the demo content, I was curious if it is hard to install the demo content.
The theme comes with a demo content XML file that you can import using the standard WordPress Importer plugin.
We have sales from time to time, but we’re not having a Black Friday sale. This theme has been selling steadily for more than three years, more than 2,100 sales to date. If it didn’t “work” I think the ratings and reviews would be full of complaints. Which they are not.
Let me know if you have any other questions, although I won’t be around to answer them until tomorrow now.
1. Can I request a few screenshots for the Directory Items page?
(listings and directory)
1.a Can the sections under a directory change? Ex. Address, Phone, etc.
I see Activities has different items like “leave from” and “time of departure”
Are these fixed fields per listing type?
1b. Will the Directory/(listing) pages work with the pages builders supported?
WPBakery for example?
I see the menu items read Directory but the URL is listings. Can I change the name of the URL to Directory or something else?
2. When clicking on a Directory item say: Attractions. I get to a Listing Page with various Attractions. The breadcrumbs is great: it reads:
San Francisco, USA > Attractions
But the URL is /travel-directory/the-aquarium/
I imagine I can name the menu items anything I want. Is this true?
San Francisco, USA > Attractions
San Francisco, USA > Tours
The information paths include the destination parent
The articles have
Ideally, I would want to have the same path for all
is this possible?
3. Can articles and listing items have breadcrumbs?
Thanks so much for the pre-sales help. I appreciate learning more and I am enjoying your theme. Has some nice concepts.
1. Can I request a few screenshots for the Directory Items page? (listings and directory)
Sorry, we have no facility to show you screenshots.
1a. Can the sections under a directory change? Ex. Address, Phone, etc. I see Activities has different items like “leave from” and “time of departure” Are these fixed fields per listing type?
They are not fixed fields, you can add whatever information you like in this section of the page.
1b. Will the Directory/(listing) pages work with the pages builders supported? WPBakery for example?
Yes. (see also below)
2. When clicking on a Directory item say: Attractions. I get to a Listing Page with various Attractions…
Here is a full run-down on how the URLs are structured.
Parent destinations will have URLs structured like this…
You can customise the base permalink for destination posts (i.e. the ‘destination’ slug).
Child destinations will have URLs structured like this…
Destination information posts will have URLs structured like this…
You can customise the base permalink for destination information posts (i.e. the ‘information’ slug).
Destination category list pages will have URLs structured like this…
If you want to customise the ‘travel-category’ slug there is code in our Help Center you can use to do that.
Directory types will have URLs structured like this…
You can customise the base permalink for directory type list pages (i.e. the ‘listings’ slug).
Directory items will have URLs structured like this…
You can customise the base permalink for directory item posts (i.e. the ‘travel-directory’ slug).
Places list pages will have URLs structured like this…
You can customise the base permalink for places list pages (i.e. the ‘destinations’ slug).
Articles list pages will have URLs structured like this…
You can customise the base permalink for articles list pages (i.e. the ‘destinations’ slug).
Articles themselves are just plain ordinary WordPress posts and the URL of standard WordPress blog posts will be structured according to your permalink settings in “Settings > Permalinks”.
Directory item posts (a.k.a. ‘listings’) do have a breadcrumb. It is directly underneath the title of the post.
Articles, which are plain WordPress posts, don’t have breadcrumbs by default. There are plugins out there that can add breadcrumbs to WordPress posts.
If I’ve accidentally missed any questions you asked please let me know.
Dear Support Team,
First I would to say that I love this theme. I’ve using it for three years, mainly because of the destination plug-in in my website: http://visitaeloro.com/
I really appreciate when you include the option for personalize of the Directory Item Base, but I found one problem recently: when you have the same business name (Directory Item) in different destinations., you will face a duplicate URL of Directory Item scenario.
- Destination One: Oceania
- Destination Two: Europe
With the current options I can't personalize the permalink in this case: I have two "Singers Lounge" in two Destinations:
It would be very nice, if in the Destination Settings Page you can personalize the Directory Item Base with the destination name to avoid this duplicate URL scenario, for example:
Directory Item Base: travel-directory/ destination
Or can you provide me the PHP code or instructions to modify the file: single-travel-directory.php to avoid this duplicate URL link?.
For the moment the only one temporary solution for this is to rename the destination URL for each business in each destination:
But what will happen if I have to list a franchise like Starbucks?, my suggestion of a future feature will solve this as will show as example:
Thanks in advance for your attention, consideration of this feature, and help.
Support is provided in our Help Center.
Visit our forums: http://para.llel.us/support/
If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
That’s a really no useful answer, because I don’t have access to the forums without renewing one expensive support for one specific and small change or feature. And also I search for the documentation of the Destination Plug-in, and I found that is not public available or doesn’t exists. All the files of this specific plug-in don’t have any useful comments or function comments: I have been working with this files: settings.php directory.php and destinations.php and all of them lacks of any kind of documentation.
Sorry guys, I paid for support, but after resetting my password three times I realize there is no way to login to your support system. It will not accept any password I create, so I must tell you here — there’s a bug for this theme in Mac Chrome. All other browsers look good… at https://letstourlaos.com, we’re seeing the slider broken at the bottom of the page just above the blog entries on the front page. Please assist! Also, please check your support system. It no longer gives us any access, and as I said… we reset the password 3 times!
I have manually added you to the “GoExplore! (WordPress)” group in our Help Center: http://para.llel.us/support/groups/goexplore/forum/ You should now be able to sign in to our Help Center and access that group using the username ‘jahshwa’ and whatever is the latest password. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help. Thanks.
Nope. Doesn’t work. When I pay you $70 for support, I don’t expect to wander on forums for what you can see is a bug on my site. I also don’t expect that once again (for the 4th time) I click “forgot my password”, and it still doesn’t allow me to log in. SOrry… for now, you get one star. Try harder. Your stuff is broken.
I can not either restore my existing account or create a new account (because your system remembers my username and email, but it doesn’t not allow me to reset my password.) It’s a real problem. Please don’t ask me to look at forums for a technical issue with the slideshow functionality in Mac Chrome. Thanks.
Nope, our Help Center is not broken. I’ve just checked your Help Center account again, and it is 100% working. I’m going to manually reset your password and email you that password. I’ll let you know when I have sent you that email.
Okay, thanks. I reset it 4 times, and it won’t let me in. I appreciate any help you can give us. It is the first support system that has not allowed me to reset my password.
Okay, I’ve sent you the email.
Can you please add side bar options for directory items in a future version.?
We have hamburger menu on our laptop for the main menu position. We didn’t have before. How can we configure the menu so that the hamburger would be visible only on tablet screen ?
Is this theme compatible with the Gutenberg editor/WP5.0?
Hi I’ve been using this theme for a long time now and suddenly today I got a message above the header saying “An error has occurred” – I have tried numerous methods to find the problem, such as deactiving plugins, contacting hosting company etc. and the only one which worked is when I deactivated the theme, as soon as I reactivated it gives the same error. Its so bad that I cannot login to the dashboard. I’ve tried to use older backups of the site and still the same error.
Please help as this is a very urgent matter. Here is the url : http://www.rufaro.com/
We’re not sure exactly why the error is happening, but it’s happening during a request to the WordPress plugin repository API, and the call is not getting a valid response. As I say, we don’t exactly know why that’s happening. But it’s not happening for everyone so we think it may be DNS or router related.
There’s no reason why a failed request to the plugin repository API should output an error message, so we’re going to change the code so that it just quietly logs the error and moves on.
Open the ‘extensions/plugin-installer/object.php’ file and on line 130 and line 143 (or thereabouts) you’ll see the following line of code…
echo '<div class="error"><p>' . __( 'An error has occurred', 'runway' ) . '</p></div>';
Change both of those lines to this…
// echo '<div class="error"><p>' . __( 'An error has occurred', 'runway' ) . '</p></div>';
new WP_Error( 'plugin_installer_request_fail', __( "An error occurred contacting the WordPress plugin repository API.", "runway" ) );
Save and upload.
We’ll be putting together a theme update tomorrow.
after the update from 2.2.19 I can’t write any more posts y/o dupllicate posts. the following error message appears: Recoverable fatal error: Object of class WP_Term could not be converted to string in …/wp-includes/taxonomy.php on line 2331
can you check this and bring another update to fix this error.
Thanks and regards.
We’re not seeing any errors after the latest theme update, and no one else has reported any errors after the latest theme update.
my support has expired. i don’t have access to the forum. but that’s not ok. the error occurred after your update and updates are included. the theme is one of the best travelthemes. if the support also fits, it would be the the best. please help.
We haven’t seen this error or received additional reports from other customers. It appears to be specific to your setup or usage, which makes the issue direct support for your website. We are happy to look at the issue and help resolve it, however we can only do that by providing you with support, which we do in our Help Center.
Pre- sale question! As you mentioned Revolution Slider support in theme feature.its only supporting by theme and there is no free feature to apply this in website?which slider plug-in you recommend for this theme?
Is there any possibility to show directory in listing?
The theme comes with a simple slideshow plugin for the slideshow section of them home page. If you want a more complex slideshow, the theme supports the Slider Revolution plugin.
I’m sorry, I’m not sure what you mean with your “possibility to show directory in listing” question. Can you explain in more detail?
Hi Support Team
I had one question.
My Hosting update php 7.0 was error “An error has occurred”. And It isn’t upload image for my website
Php 7.0 not compatible with this theme ?
Image 3 error
You need to update to the latest version of the theme.
Listing mean like below slider there i put one option eg :category instead of searching I click category so it will show country name a-z.
The home page section between the Featured Destinations section and the accordions section is an area where you can add custom content. For the demo home page we have added a large logo and a search box. You can add to that custom content if you like, or you can replace it entirely with your own custom content. The theme doesn’t include anything that does what you describe, but that doesn’t mean you can’t add that kind of functionality with custom content or an additional plugin.
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