Web Themes & Templates

Support for Traveler - Travel Booking WordPress Theme

shinetheme

shinetheme supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

1. Things you should do first:

1. Make sure you have everything up to date (Theme, Plugins, Translations files)
2. Remember to reset ALL cache etc after a plugin or theme update.
3. Check the browser dev console on errors (F12, on most if not all browsers)
4. Double check your own Custom CSS, or Custom Snippets in function.php is causing it

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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