UmbrellaStudios

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370 comments found.

Hi, recently I have purchased the theme and I am very happy with my choice. for the start, i have a problem using the map. I put the address or name of the place and it doesn’t recognise it. is there any instruction that I can read and see what I do wrong? or would you please help me with the issue?

Hi,

Can you please contact us on our support forum providing with web url and login informations so we can fix the problem for you. www.support.umbrella.al

Best Regards

Hi i have tried but i am not able to verify my purchase!! Thanks

Hi,

It doesn’t appear that you have purchased the theme… At least themeforest says that you didn’t.

If you have bought the theme from another account then please register with that same username(case-sensitive) and the purchase code of that user.

Otherwise we can’t give you support if you don’t verify your purchase.

Sorry to walk you through this but this is our only protection against piracy.

Best Regards

Hola. Los usuarios pueden publicar sus experiencias de viaje con texto e imágenes?

Hi,

Unfortunately we do not speak any Spanish. But I added to google translate and as I understood you want users to add their own images and text.

Text can be added only as comments so, users can give their experience through comment in that tour but they can not add any images

Best Regards

Hi. I want to build a travel website . I need the users to register on the page and to tell their travel experiences through text and photos . They can publish the places they visit . You could do need some plugin or to cover such functionality . Thank you

Hi,

Text can be added only as comments so, users can give their experience through comment in that tour but they can not add any images.

At the moment we do not plan to add this functionality to the theme. I do not know any plugin that will make this functionality possible but as I searched I found some of them but you need to try them and check if they do the trick

Ultimate Member – https://wordpress.org/plugins/ultimate-member/ User Profile – https://wordpress.org/plugins/user-profile/

Best Regards

Hello, i would like to buy the theme, but i would like to know if it’s possible to receive payments in a booking step and then redirect to the booking confirmation page. Is there a plugin in to do this? Which one is it?

Hi,

Travelo theme does not have any build in payment system. You can use “PayPal Buy Now Button” plugin which gives you an option to pay and return to any specific page. But you should keep in mind that plugin does not require the booking form to be filled and can’t change the price dynamically.

Please check the plugin options here:

https://wordpress.org/plugins/wp-ecommerce-paypal/screenshots/

Best Regards

Demo still not working and booking pages blank with file error message

Hi there,

We checked the demo and it its working, i can submit on the booking page and i cannot see the error.

Can you please tell us what error did you see and where so we can fix it. You can send it via mail on our profile or at info@umbrella.al

Kind Regards

Hi I’m looking to achieve an hourly marketplace with 4 services, including a search + booking system that pulls search results from Opening Hours entered by new signups and removes them from search results when already booked for time + date, very similar to the search + booking system used on Hassle.com. Can your theme be adapted to achieve this or can you advise what plugins might be used to achieve this system? Any help greatly appreciated.

Hi,

The theme pulls search results from the category and from custom taxonomies that you can create. In your case you want to pull request with attributes like time and date. You can achieve that but you need to hire a developer to customize the hole theme because your needs are specific.

Probably the best way is to start and build a web app from scratch for your needs

Best Regards

Is the installation simple? Can I use affiliate programs for companies? Example: Booking.com Affiliates?

Hi there,

Yes it is simple to set up the theme, also the theme it is well documented http://documentation.umbrella.al/travelo-documentation/ and it will be very helpful through the set up.

Also we can help with that! About the booking.com affiliate, by default it is not compatible and you probably need to customize it. We didn’t test that but as we read in their website https://www.booking.com/affiliate-program/v2/index.html it seemed easy to incorporate in the web site.

If you have any other question please do not hesitate to contact us.

Kind Regards

hello , i need to ask like 2 or 3 questions since i want it for travel agency 1 – is it possible to add XML hotel search in the theme 2 – is it possible to make more than a single tour inside the page , i mean like a trip to paris 4 stars price hotel for $100 and the 5 stars hotel for $200 , or it works with single price for each tour . 3 – do the slider in mainpage take the tours you choose from , or i need to make a slider from step one with every photo like a separate one . 4 – if possible can i have a demo for admin page to give it a try before purchasing

Much appreciated Sir ;

Hi there,

1. Unfortunately you can’t add XML hotel search,

2. Inside a single tour you can put only one price, so you should create for each of them a single tour,

3. Yes there are two types of sliders, one of them it is created by tours the other one you can use the Revolution Slider,

4. Yes we can send you a demo admin page, send us an email requesting the admin demo for Travelo and we will reply with details.

Kind Regards

HI. this is Mehdi. i have a travel theme for your company and I would like to know how I can set up feedback page on my theme? i don’t even see info or how to. thanks

Hi Mehdi,

Can you please explain more on what you are trying to achieve, we are really sorry but we can’t precisely understand your request.

Kind Regards

A great theme for my website and literally the best customer service I have ever experienced in my life. Thanks for the great work and all the help!

Hi there,

Thank you for your kind works, we really appreciate this.

Kind Regards

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