172 comments found.
Hi,
currently the widget for Instagram is not working and says this: Unsupported request – method type: get. This is an application error. Will this be fixed soon?
Thanks!
Hello,
Our team is looking into this. It seems that Instagram has blocked access to its services for some reason. It will be resolved as soon as possible.
Cheers, Meks Team
Is this theme still being updated? I see there’s no updates since june 2022.
Hi
Thanks for your interest. The theme is regularly updated when needed – if something is not working well and there is a new feature.
I hope that this makes sense to you.
Cheers, Meks Team
thank you 
You are welcome
Bonjour, juste pour prévenir qu’avec le widget Meks Instagram Settings il y a un bug depuis la mise à jour… Impossible de connecter son compte Instagram Business, en cliquant on arrive sur une page blanche. Ce bug ne permet plus d’afficher le widget sur le site ou alors seulement en connectant son compte Instagram Personnel. Bien cordialement,
Hello,
Thank you for letting us know. Our team will investigate the issue.
Cheers, Meks Team
How can i set up post width ? Is there a full width page available?
Hello,
There is no specific option to set the post width, but it can be adjusted with some additional CSS if needed. As for the page, there is a “blank” template that you can use for the page builders, if that’s what you are asking.
We suggest you create a test website by clicking the green “Try it for free” button on the demo website: https://mekshq.com/demo/trawell – it’s free and valid for 7 days, so you can try out the options and features.
Cheers, Meks Team
Hi
The theme seems to not pass anymore Google Mobile friendly test here : https://search.google.com/u/1/test/mobile-friendly?hl=fr
Can you please check?
regards
Hello,
We’ve checked our demo website: https://demo.mekshq.com/trawell/ and everything seems to work fine. If you need assistance with your installation, please open a ticket here: https://mekshq.com/contact/#support
Cheers, Meks Team
The A1 photo on the top does not appear for the mobile version of my website in my posts
https://justbooktheticket.travel/capri-island-the-limoncello-capital-make-the-most-of-it-in-a-two-day-visit/Hello,
There seems to be an issue with the cover image parallax effect and some mobile phones. The dev team has already been alerted, but in the meanwhile, you can disable the effect by going to Theme Options > Misc.
Cheers, Meks Team
Pre buy question… I want to install your theme for a client. Is it possible of installing it first at a domain like demo.domain1.com and after developing finish to move it to domain2.com? Will there be a problem with license ?
Hi
Thanks for showing interest in our theme – we appreciate it.
You can do that without any problems.
I hope that this helps
Cheers, Meks Team
thanks for your fast reply. already bought it
You have changed the design of gallery and counter (CHANGE LOG: 1.8.1 & 1.8). This update has been very bad. I am forced to use its previous versions. But it is conflicting with Google Chrome. As a result I have to use firefox browser. Because the theme doesn’t work properly in browsers other than Firefox.
Hello,
We haven’t had such complaints from other customers. This may be something specific to your website. Please open a ticket through https://mekshq.com/contact/#support and our support team will assist you.
Cheers, Meks Team
Great theme and perfect support ! Thank you Danijel. Seb
You are welcome
Hey. Just bought the theme. A little disappointed to discover there is no module ability for the homepage like Herald and Gridlove. I saw posts from years ago saying it would be implemented. Is this not going to happen now?
Hello,
Currently there are no plans to include modules on the homepage for this theme, I’m afraid. Did you know that we offer a free trial for all of our themes? It’s free and the trial website is valid for 7 days. That way you can make sure the theme suits your needs before purchasing.
Cheers, Meks Team
Presale question: Is it possible to have multi-locations on the same post? for example a review post of a tour of a country and listing some good places with their addresses and Infos on the map on the same page of that post.
Hello,
That is a valid request, but I’m afraid at the moment one post can only have one location assigned.
Cheers, Meks Team
Alright thank you, then I will wait until new releases when this feature is available
Hi. I know nothing about web designing and wanted to know if I could replace your default images with those of mine. And I suppose I can do the same with your default blog content, right? I’m interested in the trawell theme for a travel blog. Thank you
Hello,
Thank you for taking interest in one of our themes, we really appreciate it.
Yes, you can replace the demo content with your own. You can even decide not to import the demo content at all and start from scratch – the demo content is there to give you a starting point from which you can then further customize.
If you would like to get familiar with how the theme works I suggest you create a test website – just click on the green “Try it for free” button on top of the demo website. The test drive is free and valid for 7 days.
Cheers, Meks Team
Hi. Thanks for your reply. I have just started the free trial of yours though to be honest, I don’t want to make any commitments or waste your time. Since I know absolutely nothing about creating a website, I am unable to remove the map from the homepage. Again, I understand that this is a free trial. Will see if I can find some tutorials of yours on Block Editors where it might explain how to remove the map. It’s a great theme, but maybe I’m not ready yet. Thanks again
Hi
You can remove Map from homepage by navigation to Theme Options / Home Page / Posts – you will noticed that posts are listed on the map.
https://mekshq.com/documentation/trawell is a good start for all of our themes.I hope that this helps, let us know if you have any additional questions
Hello there. For a reason the Gutenberg editor block size is really small. The headings are ok but the paragraphs are not workable. I tried by increasing the browser page size. Only if I turn into tine mce I can work but I need gutenberg as I am used to. In the past I managed to solve the follwing issue but after an update I have the same and I cannot recall the solution.
Hi,
Sorry to hear that you are having problems with your website. Can you please check if you have the latest version of Trawell theme? I think that updating theme could solve your problem.
I hope that this will help
Hi Travewell, i can see that.. there is possibility of world map with blog posts as home page with your theme. i can also see possibility of various icons on the map. wondering if there is possibility of the circle animated like moving hot spot
Hello,
I’m afraid we don’t have such a feature in this theme.
Cheers, Meks Team
I’m using openmaps, but it seems like the language all over the map varies. Is there any way to set the openmaps language to english?
I don’t have an api set with it because it’s really confusing to do it.
If I figure out how to get an api, is there functionality in there to say the map language all over the world is in english?
Hi,
Can you please send us URL to your website so we can take a closer look at this?
Thanks
How do we make the font larger on the optional top bar? Or even the social media icons? They’re quite small. Thank you!
Hi
You can do this by adding this CSS to the Appearance / Customize / Additional CSS:
.trawell-top-bar { font-size: 1.6rem; }
I hope that this helps
Hello,
I have a question and I hope you can help me with that. My customizer isn’t working anymore, it doesn’t show any options anymore. I disconnected all my plugin’s, but that didn’t solve it. Do you know what it could be?
Thanks! Sandra
Hello,
It’s hard to tell without more information. Please send us an email with a link to your website through https://mekshq.com/contact/#support and our team will look into it.
Cheers, Meks Team
Hi there! Since the update my lettertype is very small when writing. I can barely see it. How can I change it again to normal? When I post it, it looks good, but not on the editor.
Hello,
We’ve just checked on our local installation and everything seems to be in order with the editor. Perhaps a plugin is causing this? Please send us an email through https://mekshq.com/contact/#support and our team will look into it.
Cheers, Meks Team
Hi,
When will you be adding a search bar on mobile version?
Hello,
I will forward your suggestion to add the search form to the mobile header, but I can’t promise when this feature will be included.
However, if you go to Theme Options > Header > Responsive you’ll see the option to add a search form to the mobile menu. Hopefully that helps.
Cheers, Meks Team
Is the Airbnb plugin feature not available with this theme anymore? Also, how do we get the map to work?
Hello,
Could you please open a support ticket through this link: https://mekshq.com/contact/#support and we will answer all your questions. Thank you!
Best regards, Meks team
