This author's response time can be up to 1 business day.
Hi I have a problem with the html code page builder module.
I insert a code but after updating the page the code is modified/simplyfied.
is this a known bug?
Can you please put the link to the page where the added code is displaying.
the page is this http://www.pry.it/header-test/
but I found the sequence of actions that make this bug to come out, try to follow them and let me know if it happen to you too:
1) create an HTML module in the page builder
2) paste a complex code, I used this one for a simple rollover image in the example:
<a href="#"><img src=" http://www.pry.it/sys/wp-content/uploads/2014/10/instagram-icon_off.png " onmouseover="this.src=' http://www.pry.it/sys/wp-content/uploads/2014/10/instagram-icon_on.png '" onmouseout="this.src=' http://www.pry.it/sys/wp-content/uploads/2014/10/instagram-icon_off.png '" /></a>
3) close the module by pressing done, then update the wordpress page
4) go to to see the result on the frontend, it works, ok.
5) now go back to the pagebuilder, re-open the html module and you will see that the page empty
6) now click on the small code icon ”< >” on the top right to open the code visualization
7) at this point you should get this code instead the one pasted before:
<p><a href="#"><img src="/sys/wp-content/uploads/2014/10/instagram-icon_off.png" alt="" /></a></p>
different than the original one
do you get this issue to?
let me know
Will check it and get back to you.
Yes, there is an issue with the HTML module, it will be fixed. This fix will be included in the next theme update. Sorry for the inconveniences.
thank you very much, looking forward for the update.
by the way I think I’ve found another bug, at this time about parallax backgrounds visualization on mobile devices:
(tested on iphone 5, chrome and safari).
If you make the test on a desktop computer by resizing the browser window, the parallax background will work good and will look correctly resized.
But the parallax background will look not resized you test it on a real device.
the website is this: http://www.pry.it/
please let me know if you get this issue too
Can you also check our demo page on your Iphone?
yes, I checked it now, I see the same issue. All the parallax backgrounds are oversized.
Gonna check it once I get to the office.
Hi, did you had the opportunity to check this issue?
The thing is that the parallax wont work on mobile devices.
ok, got it. Is there a way to change the behavior of any parallax background in the theme into a normal fixed and auto resized background when visualized on mobile devices?
Can you please post this request to my help forum? I’m out of the office these days, the support staff will check it.
Thanks for understanding.
I have a problem with parallax backgrounds on mobile (tested on iphone 5, chrome and safari).
I guess it is a duplicated comment.
yes sorry, because I insert this issue in your previous comment reply, you can delete this
There is no option to delete the comment, let’s leave it.
I have trouble loading my website. It does how ever show up when I’m logged into wordpress, but does not show up while viewing normally on safari,chrome or firefox.. a blanck page appears, when loaded. What is the problem here?
Need your site details, I’m sure it is not theme related issue. Maybe you did the wrong installation.
Can I set the number of portfolio masonry blocks per row?
I have 12 portfolio items but am getting 5 columns on each row, so I have 3 rows with 5 blocks, 5 blocks and 2 blocks.
I’d like to have it set 4×4x4.
It is possible, but it requires the changes in the page builder module. It can be done as a custom solution.
Hi, Thanks. I’m not fully sure now how many blocks I need. I thought it might have been a quick option to try out. I’ll let you know if I need to change it.
How can I change the ”?” from the FAQ to another letter?
Please post this question to my help forum and you will be assisted. I’m out of the office these days. Thanks for understanding.
Can any one help??? I posted a question on the forum but haven’t heard back. How or where can I edit the Portfolio Posts Preview Style settings? As it works currently all of the styling CSS is stripped when you are viewing the content in the preview window . There no breaks from the heading and body text, etc..
I would like my content to show the text with full CSS styling. Please help. Thanks.
What is the link to your forum thread? Please note that it may take up to 48 hours to get a response. All the questions are answered in the order they were submitted. Thanks
BTW… Thank you so much for the response! You guys are awesome and I LOVE the theme!
When I install the plugin when am done with development of my theme how do I set it up for sale on in themeforest ?
Could you please be more specific? I do not understand your question.
I can use your plugin to design my own concept and export it as theme to be install into another wordpress platform.
If you want to sell it on themeforest, you should have a proper license.
which is the proper license? do you mean extended license.
You can check it here http://www.gt3themes.com/gt3-page-builder-plugin-license/
so are you saying of i buy this theme http://www.gt3themes.com/wordpress/soho-fullscreen-photo-video-wordpress-theme/ from GT3 with a developer license i can change the design I can resell it.
Please use this contact form to ask all the questions that you have regarding the plugin http://www.gt3themes.com/contact/
Hi, I have a problem with the Page Builder.
Each time I create an item (e.g. Tabs), at first I can normally create the content. But, then, when I want to edit it again and click on the Edit button, I can only see the title but the editor and the whole textbox disappears (no MCE editor) – this appears to many elements of the Page Builder.
This is quite annoying since changing an existing element is almost impossible. I tried it on Mac Chrome/FF/Safari. Please provide a solution asap since my site can’t be finished like that…
Thank you very much
1. Please make sure that you have the latest version of the theme and page builder. Note, that each theme has its own page builder version, do not use the one which is available on our site.
2. If there is still issue, please send your wp-admin details and the name of the page where you have this problem
I made the update but same issue… where can I send you my wp-admin?
Please send them to support at gt3.zendesk.com Do not forget to copy/paste the issue that you have.
I really like the clean look of this theme, and the various functionality options as well. Just wanted to confirm if I can use it for an eComm site with woocommerce or WP eCommerce plugins?
Please review WooCommerce features to better understand what you can do with that plugin.
The WooCommerce page claims that it will work with any theme.
I just read one of your earlier replies to a comment saying “For example, tomorrow you will install the woocommerce plugin and keep saying that it does not work properly with the theme”
so I wanted to make sure I can use it.
Yes, the woocommerce plugin will work but it requires a lot of styling… which means that you may face the problems on frontend.
Where do you edit the tagline once selected in view options?
Hello! The tagline types are default, you can’t manage the content.
Yeah I found the hard-coded taglines and made a child-theme to edit…kind of an oversight to have those options in the themes admin panel, but not a way to edit the text for a non-coder.
You are the first customer who wants to edit the tagline types content.
That doesn’t mean it was built right. Defend hard-coded text in WordPress themes all you want.
You can change any theme phrases in .po files.
Having installed this both on my local machine and on a test server (separately) I am having an issue with the theme navigation menu. It appears to be non functional screenshot. What am I doing wrong?
I figured it out..If anyone else gets stuck here. What you need to do is go to appearance->menus. Then click on manage locations and assign the main menu to the menu slot.. Silly me
Hello! Frankly speaking its mentioned in the documentation
Hello, congratulations for your theme.
We would like to know if it is possible to change the shapes on homepage slider (squares, lines e.t.c.) and use our one.
Hello! Thanks for your nice words. We use the Revolution slider plugin. You can find all the required info in the documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Revolution slider is not working correctly…ALL slides after first are blank…it’s setup as usual in the admin, have used this plugin numerous times, won’t work in this theme.
If you view the source, you can even see all the slide data is there just fine…
Please make sure that you use the slider version which is compatible with the theme. Did you update the slider using your purchase code?
We used the revslider that came with the theme…how do we update without a separate purchase, I see no options to use the purchase code.
You can’t update it automatically, sometimes the customers purchase it directly from the slider developer to use it in different projects. Anyway, please send your wp-admin details and we will take a look.
Thank you I sent you a message containing that information
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author