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Hi there, does this theme has a infinite scroll or load more feature on shop page?
Thank you for your interest!
Our Trend theme is compatible with the YITH Infinite Scrolling plugin to achieve the load more feature on the Shop page.
If you have any questions left,please let me know !
Regards and have a great day,
- Andrada from Modeltheme
Thank you very much!
Glad I could help you !
Please send us a message with your WP log in information and the FTP credentials at our email address : email@example.com to help install the plugin .
Looking forward to your message !
very long time demo import of data
If you need help with the demo import, send us a message with your WP log in information and the FTP credentials at our email address : firstname.lastname@example.org .
i sent email to email@example.com
I can not see trend shot code in visual composer.
All Themes and Plugins are the latest version.
The code that was installed in the past has not been applied. Is it OK?
Thank you for purchasing our theme !
First, be sure to delete and re-install the modeltheme-framework shortcode. If this is not working, send us at firstname.lastname@example.org your WP log in information and the FTP credentials.
hey your theme not compatible in woocommerce version 3.0
Right now we check all our themes for compatibility with newest version of WooCommerce. At a first check all things were ok. Within the next day we will continue the testing, if any issues will be found, we will release an update as soon as possible.
Do you get any errors? Please let us know
on the product page when click the image directly leads to link pictures, for more please go to my website I own email it tampilanku.co.id user details
We tried to access your website but we can’t see its content because you have a “Under Construction page” setup.
Please submit a ticket at http://modeltheme.ticksy.com or via email at email@example.com and we’ll gladly help you as soon as possible.
check your email
I will check the credentials right away and keep you in touch about the update through email.
immediately do an update for all plugins updates
Be sure to check your email inbox; the update for the TREND theme is up now and ready to download.
general question: ecwid and woocommerce can not be used together at the same time correct? I would only be able to install and use woocommerce by itself or install and use ecwid by itself?
asking because I like some features with themes for woocommerce, such as featured products or relevant products. but then when install ecwid, those same features are not able to be used. with this theme will I be able to do the exact and every single thing with ecwid that woocommerce does?
Thank you for you interest.
In general, both plugins have a lot of features that are similar to one another. They are not compatible and the functionalities of one can be applied to the other.
Our theme is known to be compatible with ECWID but the majority of our shortcodes are WooCommerce based. So it will be a possible inconvenience here.
got it. thank you
If you have any questions left, please let me know.
Hello @modeltheme I want to ask a couple question. I am barely import Food theme then our menu hover effect look different : http://imgur.com/a/JYh0O how do fix this.
2.I want to bu customize topbar left side ( Login link) I want to insert our social links but as like zomato and local restaurant providers sites. I can’t see your documentry or in support forum. Also again insert footer social icons widget but custom icon dont accept your settings page.
3.And last question our restaurant has a couple location and just add one marker how do insert 2/3 map marker…
Please send us a message at firstname.lastname@example.org with your questions and WP log in informations and will take a look at these requests.
Andrada hello, I’ll send 6 days ago but you didn’t answer my mail…
Unfortunately , your email have not been received by our email inbox. Send us again at email@example.com or create a new support ticket at https://modeltheme.ticksy.com/ .
Looking forward to your message.
Hello @modeltheme I’ll send another mail and I submit a ticket on ticksy.com PRIVATE TICKET #1182410 could you answer urgent ? Thank you.
Your email has been received and will take a look on it.
Hi – my menus such as sidebar and footers have just stopped appearing, they are all still active, can you please advise?
Please send us a message at firstname.lastname@example.org with your WP admin information to have a look at your request.
Thanks i have sent all the details via email
Hi, when i update to latest theme version, my whole site because messed up. None of the shortcodes work? I need to update as need latest version of woo commerce but it doesnt seems to be compatible at all with the older versions. I seem to be having really bad luck with this theme and updating, its been so simple on all my other themes and sites. Please advise?
Please send us at email@example.com your website and log in information along with the FTP credentials.
Hi I have problem with update wordpress/woocomerce with trend theme. Appears many errors messages on products photos and single pages. Can you fix this If I dont have support anymore?
Be sure to go in your themeforest downloads and install our newest version of TREND theme, v 2.2.
=== Update v2.2 – 16-MAY-2017 ===
[NEW] – WooCommerce v3.0.x Compatibility has been added;
If you have any questions, send us a message at firstname.lastname@example.org to further discuss this.
Estou usando o tema de construção em meu site e não foi funcionado sem cabeçalho, uma pesquisa não funciona para produtos nem para posts. Quando faço uma pesquisa sou redirecionado para a página inicial mesmo existindo o conteúdo que eu pesquisei
Please be sure to send us a message at email@example.com with your website and WP log in information to have a look at this request.
I am planning to buy this theme. need few information before i purchase. Recently i had purchased one more theme and faced lot of issue. So dont want the same thing to be repeated.
1. Can we customize the layouts.
2. In product page can we implement image zooming option on hover instead of popup.(Will it support)
3. Can we add more product categories in home page.
4. How the support ?
5. Header color and it be customized with our own brand colors.
Thank you for the interest in our product !
Basically, you can change the colors in the headers but in the content you will have to edit from the specific shortcodes. I am sure there a few plugins on the market that can add a image zooming option, the theme does not have it now. Product categories can be added into the homepage. You can get in touch with our support at modeltheme.ticksy.com.
Hi there, my clients are having problems paying for our products during checkout. They choose and confirm the payment method and then a loading icon pops up and it remains there sticked processing the payment! Could anyone help ? Thanks
Hello and thank you for purchasing our theme.
Please submit a private ticket (at https://modeltheme.ticksy.com )with your WP admin login + FTP so we can make a check. As soon as we find the problem we will give you a reply.
Hi, I just updated the theme to the latest version, but all my shortcodes went missing. What can I do to fix this? Thank you
Be sure to delete and re-install the modeltheme-framework from the plugins tab.
Thank you so much. This did the trick
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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