46 comments found.
Hi, the ladies inserting text in editor are complaining that there is too much white-space within dialogues typed. How can I remove the white-spaces between paragraphs within the WordPress-editor.
Hello,
Thank you for contacting us!
You may try adding the following lines to Appearance -> Customize -> Additional CSS:
p { margin-bottom: 1.05em !important; }
In case this does not solve the issue, please submit a support ticket at https://themerex.net/support/ Our Support Team will be glad to help you.
Regards.
No, I meant within the NEW POST editor. But thnx anyways.
Did you know that after implementing this theme we are having mixed content issues, namely regarding the navigation? We fixed this with plugin ‘go live update urls’!!
Hello,
We could not reproduce the issue on the test installation. Let our Tech support team have a look at it. Please provide your website details in the support ticket at https://themerex.net/support/. Thank you!
Regards
Hello, our site: perfecteburen.nl is very slow due to this notice: ” [STDERR] PHP Warning: Attempt to read property “ID” on null in /home/web2367/domains/perfecteburen.nl/public_html/wp-content/themes/trendion/skins/default/skin.php on line 1805”
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Consider it done.
Hi there,
I understand my support has expired, but I cannot install the template as it shows me errors with the js_composer plugin. Is there an update for this to be compatible with the latest PHP version?
Hello,
Thank you for contacting us!
The theme is compatible with the latest PHP version. Could you please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal. Our Tech support team will be glad to help you.
Regards.
Olá não estou conseguindo mudar o logo no meu tema. Eu troco no personalizar no painel mas ele não atualiza
Hello,
Thank you for contacting us!
Please clear the cache and cookies in your browser and try again.
If the issue persists, you may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
This theme is beautiful! Would you consider adding WooCommerce styling/demo pages in a future update? I think this would definitely sway myself and others into buying it.
Hello,
Thank you for contacting us!
Currently, we do not plan to include WooCommerce. But you may install the plugin. Additional stylesheets for shop/product pages will be probably required. If there is a need our Customization studio can create them for plugin full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
can i use guest author in this template?
Hello, I bought your theme: http://trendion.axiomthemes.com/doc/#customizer_settings_widgets
I have a problem to change photos on the action widget. As I see there is a changes in Visual Composer but I have only basic version of it. How do I can change images of Action Widget without Visual Composer?
Hello,
Thank you for choosing our theme!
The images in the Action widgets can be replaced under the Layouts tab – widget_action_1, and widget_action_2 with WPBakery page builder.
You can get the latest version of bundled plugins whenever you need the update via tickets at https://themerex.net/support/ – choose the “Pre-sale questions” category, it doesn’t require support renewal.
Regards.
I have your theme by using Envato Elements. I have a problem that each image I upload, if a thumbnail is created by the theme, it’s unsharp every time. As I switched to a standard theme it was sharp, back in this theme it was unsharp. Maybe you can help me?
regards
Denis 
Hello Denis,
Thank you for choosing our theme!
We haven’t been able to reproduce the problem with the thumbnails.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hi, I’m having an issue with customizable fonts. I added Roboto and Roboto Condensed google fonts and set them as this tutorial shows http://trendion.axiomthemes.com/doc/#customizer_settings_fonts. Everything seemed to be working fine until I checked the web from another tap and realized it was still loading old css with the original fonts. I inspected the web and the font family was being set on the css/__colors.css file yet when I check that file on the theme editor I cant find references to the original (Rubik) font. I think the old css is being cached somewhere maybe, any suggestions?
If I hard refresh the web the new css is loaded but if I load the web from my phone it still shows the old css and I have no easy way of force reloading from my phone nor I would like my readers to have the old css until force reloading. Any idea if I can add a version to the css so it is reloaded automatically (I see its autogenerated)???
I tried clearing the hosting service cache but it didnt work either
Hello,
Thank you for choosing our theme!
Please try enabling Debug mode under Appearance > ThemeREX addons > General – it should re-compile the files and solve the problem.
If the issue persists, please submit a ticket at https://themerex.net/support/ and provide your website login details – our Tech support will provide you with further assistance.
Regards.
Hi, thanks for the help!
I enabled the debug mode and tried it in an incognito tab and in does work. I’m just wondering, should I leave this mode on forever? Does it have any effect on the performance of mi site?
I tried setting it off again and the style goes back to the old css.
Hi,
You are welcome!
It is not recommended to keep Debug mode enabled all the time. If you do not see changes with Debug mode disabled, most likely that there’s an issue with file/folder permissions on your server – please check that.
If the issue persists, please submit a ticket at https://themerex.net/support/ – our Tech support will provide you with further assistance.
Regards.
Hi, how can I add a Typography to be handle in the theme options
Hello,
Thank you for choosing our theme!
You can add the fonts under Appearance > Customize > Typography > Load fonts – http://trendion.axiomthemes.com/doc/#customizer_settings_fonts
For further assistance, please renew your support and contact us at https://themerex.net/support/ Thank you
Hi! I’m not able to set TOP PAGE WIDGET 3 as a widget at the top of the page
Hello,
Thank you for choosing our theme!
Please provide your website login details at https://axiom.ticksy.com/ and our Tech support will provide you with further assistance.
Regards.
Hello, I keep getting a soft SSL failure as you are loading: http://trendion.axiomthemes.com/wp-content/uploads/2017/09/layout_blogger_widget.jpg?id=621 without SSL.
Hello,
Thank you for choosing our theme!
You’ll need to replace demo image with your own under Layouts > socials_blogger_widget and edit Row settings – http://prntscr.com/ooipk9
Regards.
And I did, still the same response on whynopadlock.com… It says: A file with an insecure url of “http://trendion.axiomthemes.com/wp-content/uploads/2017/09/layout_blogger_widget.jpg?id=621” was loaded on line: 872 of https://ipixtitude.com/.
Please provide your WordPress login details in the ticket at https://axiom.ticksy.com/ and our support team will check it for you.
Regards.
Check. Done!
Thank you! Please expect reply from our support team.
Regards.
We want to add the words “Share this Article” next to the social share buttons on blog posts. However, I wasn’t able to locate the social share button in the blog post template php file. Any tips?
Hello,
Thank you for choosing our theme!
Please check wp-content\plugins\trx_addons\includes\plugin.socials.php file, it contains social share button code.
Regards.
How to change the images on the main page associated with Recent Posts and My Instagram on TOP PAGE WIDGET 3?
Hello,
Thank you for choosing our theme!
You can change the images and text under Layouts > Top page widget 2 – http://prntscr.com/nh2uk6
Regards.
Thank you for quick reply, I had another question. How do I correctly setup the Get In Touch form under the Contacts page? Is there away to link it up with my email?
By default, admin e-mail is used for contact form, you can specify another e-mail address in Form settings – http://prntscr.com/nh6s95
For further assistance, please renew your support and submit your requests at https://axiom.ticksy.com/
Regards.
is this theme working in woocommerce?
has deditaced pages for ecommerce?
thank you!
Hello,
Thank you for your interest in our theme!
By default, there’s no e-commerce functionality included in the theme. You may try installing WooCommerce plugin, however you may need to create additional styles for shop/product pages.
Regards.
Hello, create a layout but I do not know what number to name in the shortcode Ej. [trx_sc_layouts layout=”666”]
Help me please
Hello,
You can find it by hovering over the layout title (under Layouts tab)- http://prntscr.com/morleg
Regards.
Hello, The slider revolution plugin is not working for me. Would you mind helping me make this work. I have the plugin activated.
Thanks so much
Hello,
Thank you for choosing our theme!
Sure, please submit a ticket at https://support.themerex.net with the link to your website and login details, and our support team will check it for you.
Regards.
Hello, have I understood the documentation correctly? I can design the blog page with the page settings different than the categories, keyword pages and search results (via general settings)?
So for example I can design the blog page with “Chess Style”, and for the categories, keyword pages and search results, the general settings apply (e.g. 3 columns classic).
Hello,
Thank you for your interest in our theme!
Yes, you’re absolutely right – each page (Blog as well) has individual Theme options which override general settings.
Regards.
That’s great! Thanks for the quick answer!
You are always welcome!
Hi, i’d need to deactivate the sidebar on some postings individual. Where can i find this option? Kind regards.
Hello,
Thank you for choosing our theme!
Enable/disable sidebar is not available for single posts, this setting can be found under Appearance > Theme options > Blog > Single posts and is applied to all posts.
Regards.
hi, i have just purchased the theme and im getting this error?
Undefined setting “allow_upload_svg” called from: Array4
file => "/home/sublimes/public_html/bestgadgetsreviewer/wp-content/plugins/trx_addons/includes/plugin.media.php"line => 30function => "trx_addons_get_setting"args => Array[1]0 => "allow_upload_svg"nevermind, was a plugin causing it
Hello,
Please take my apologies for delayed reply, we do not work at weekends.
Thank you for letting us know that the problem is solved! If you get any other questions, please contact us at https://axiom.ticksy.com/.
Regards.
Hi, ihave a installation, version number 1, how can I update the version of the theme at version of the 2 september 2018?
Hello,
Please make a backup of your website before any updates. We recommend updating theme via FTP client.
You should unzip theme zip folder, upload theme files to wp-content/themes/trendion folder and overwrite the existing files.
Best regards.
thankssss
You are welcome!
Hello I love this theme! However, after importing whole site demo data and then trying to customize, the homepage does not seem to pull in my logo. It does on the other pages, just not the designated home page.
Hello,
The logo should be replaced in the header layout you selected for the Homepage. Please navigate to Layouts and upload the logo image using Visual page builder: http://prntscr.com/kf62xg Regards
