1933 comments found.
hi, i bouht it before and it was work very well but it was deleted and i want to download again but it is not working. Please help me. Thank you
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Note : Our Support team regularly works Monday-Friday, beginning at 9am IST. You can expect a reply within three business days.
Hello, Installing Unyson is not available. Error “Something went wrong with the plugin API.” Pleas advice…
Hi.,
Sorry for the inconvenience,
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
hi，our website is recently facing a problem on the mobile screen width in chrome browser, can i know how we can set the screen width to below 480px?
to add on, this only happen on mobile chrome browser.
Hi.,
Please help us have a better understanding of it by getting back with any screenshots like references about your issues and along with your site credentials (WP &FTP access logins) details via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you, we look forward to helping you!
Presale question :
Can I sell packages for hotels/ accommodation providers so that they can buy packages and list what they have on their own?
What it means is that no booking transaction will take place on my page. Rather users will be redirected to providers.
Please let me know.
appreciated
HI.,
Thank you for contacting us and showing interest in our theme.
Please use the below request demo link and access the backend to check as per your requirements.
https://trendytravel.themessupport.com/request-demo/Note: For your package query kindly check whether the Pricing box WPBakery page widget is suitable for your needs or not.
Thank you!
I’m interested in your theme, I’ve these questions:
1) It is possible to ensure that each product has a DATE field and then search (filters) and sort the products by date. By DATE I don’t mean the date of publication but the date on which the trip/product is expected
2) After selecting a product, I must allow you to pay a % as a deposit and the balance 10 days before the trip… how can I manage this aspect?
3) Is there a way to have the available quantities of each product read in real time from a Google Data Sheet?
Hi.,
Thank you for reaching out to us and expressing your interest in our theme.
We are sorry to inform you that the theme does not currently support certain features or options that you have requested as requirements. However, we have taken note of your requirements and will make efforts to incorporate them into our future updates.
i want to ask how to change the word Loading and put other word in the loader ?
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.loader-inner:before { content: "Loading" !important; }
Note: You can replace the content as per your needs.
You can change the page loader under the file path – wp-content/themes/trendy-travel/framework/register-hooks.php
Please refer : https://prnt.sc/swv0UmonuR9e
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hola, when I hit send on my contact form 7 the page reloads instead of loading in AJAX. It only happens with your theme, even without any plugins activated. Help please.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hello I import the demo, but the site don´t load, when I visit my site https://visitingalapagos.com/ have a blue screen with loading message,
and have this messages The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: Layer Slider, Revolution Slider and WPBakery Page Builder for WordPress.
I understand, when I buy a theme I will have the latest versions plugins
Hi.,
Thank you for contacting us.
1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
2) Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
Please send your request to us directly at this email support@wedesignthemes.com
Do you have an integrated theme for booking hotels and flights? Please provide me with the theme link
Hi Onfastgroup.,
Kindly refer to the following WordPress themes.
Thanks!!
I want a theme that can register more than one hotel owner,
I want the theme to support the creation of an infinite number of owners of hotels and their hotel units. I also want each hotel owner to have his own account through which he can know his balance and request transfer. I also want there to be the possibility of commission marketing for marketers, as well as it is necessary that there be the ability to book flights.
This is my email, please contact me onfastgroup@gmail.com
Hi.,
Kindly refer to the following link to request demo https://trendytravel.themessupport.com/request-demo/
Please send your request to us directly at this email support@wedesignthemes.com
have a clean install. the ”Submit” button doesn’t work at step 3 ( booking-iii ), after i fill all the fields and select pay at arrival. i also tried paypal, but still the button is not working. i am stuck at this page and cannot proceed with the booking.
Hi Ben-wangila.,
1) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Thanks!!
Hello Author,
Pre-purchase inquiry.
1. How do we request for the back end demo. I will like to see how things really works.?
2. Can the Buttons find places, Find packages and find hotels be redirected to A FORM or another specified page?
3. Can we add more fields to the search fields option and can the default fields be edited?
Thanks
Hi ZacomEnt.,
1) Kindly refer to the following link to request demo https://trendytravel.themessupport.com/request-demo/
2) Search page can be redirected to another page as per our requirement.
3) Search fields can be customized as per our needs.
You can go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the theme, please get back to us. We are happy to help you.
Thanks!!
Hi, can I make an highlighted menu item (fe ‘book now’)? I have latest version.
Hi.,
Please help us better understand it by getting back with screenshots like references and issues and your site credentials (WP &FTP access logins) via the right bottom form located @ http://themeforest.net/user/rsriram So that, we can check and let you know.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you!
dear author which travel engine booking system is supported by trendy travel theme please help me we want to convert our website to tour & travel website with agent booking system. suggest me the supported plugins
Hi.,
You can use our booking manager plugin
https://wordpress.org/plugins/dt-booking-manager/Please refer : https://youtu.be/uNwRAoA3Kos
So how come when you tried to fix the issue you disabled all my security plugins such as wordfence, autotimpizer and all, should we say that the theme is not compatible? How are we supposed to secure the sites if security is not compatible
Hi.,
All the plugins working fine., Please refer : http://recordit.co/JuwjUVEj2X
Hi guys its barely a few months when my support ended and allover a sudden am having issues with my website, you updated the theme and broke my clients website, right now the header is not working well and i have a bunch of code running on screen that i dont understand where its coming from. I haven’t updated this website in a long time and only was doing an audit and realized its broken. For the amount paid for the theme really i need to get some sort of help because this is affecting my clientele. The website is https://ceiloadventures.com. Would appreciate help on this
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Sent them, looking forward to a fix
And also the logo can be uploaded but it doesnt show on the website or even in a preview, please take a look into that
Hi.,
We have fixed the issue. Kindly, have a look.
Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
Not everything is fixed and there is still some code that still show son the main page, also what was the problem that allovers a sudden the theme broke
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshots / Video references to our support team and we will gladly assist you.
Note : It seems that your support has expired., Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Please refer: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you, we look forward to helping you!
hi.. kindly help me out in register and login form. its seem that these pages are not exist in the theme or if exist so its not working. I want in my website that client do registration first and then buy my services..
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
The theme is very good Will the theme continue to be updated?
Hi.,
Yes, We can give updates to the theme if needed.
Thanks!!
Hi, we updated the theme and footer disappeared. In new version of Theme options there’s a bug: General Options / Site Footer does not display Widget Areas, so there’s no way to set footer widgets. Any idea of what’s wrong? Thanks
Hi Berniman.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Thanks!! Regards., DesignThemes Support.
Hello, I need the demo…? the demo request link is not working
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
hello. i got the latest version of the theme. deleted old, uploaded new, so i now have a clean install. the “Submit” button doesn’t work at step 3 ( booking-iii ), after i fill all the fields and select pay at arrival. i also tried paypal, but still the button is not working. i am stuck at this page and cannot proceed with the booking.
Hi zaraka.,
Sorry for the inconvenience. Kindly mail your domain URL, WordPress, and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
