1773 comments found.
I want the blog posts to show on my home page. Instead I’m getting ‘Nothing Found. Apologies, but no results were found for the requested archive.’ My site is http://www.shailjasharmafineart.com
Hi.,
You have to enter the correct post categories like this http://prntscr.com/kxxzcl , kindly refer the below link for how to find category ID ,
Ref : http://support.wedesignthemes.com/knowledge-base/how-to-find-category-id/
Regards., DesignThemes Support.
Thank you
Hi.,
Thanks so much for the kind words!! Without you, we wouldn’t be here.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Another thing, I would love to replace ‘login’ and ‘register now’ on the right hand side of the top bar and put social media icons instead. Is it possible to do so?
Will do the rating once i’m through with the site
Hi.,
Yes , it is possible .
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
I’ve sent
Hi.,
We have made changes as per your need .
Ref : http://prntscr.com/kzchpl
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
too slow and heavy theme! The minute i am trying to install “Demo Content”, an error shows up that “data could not be installed” and website goes nearly hanged thereafter i am unable to access any of my website tools. I have uninstall and reinstall this wordpress theme 3 times and wasted away my 2 days but no result!
my website name is corbettholidays.com
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., DesignThemes Support.
i have mailed you required detail please check the detail and fix the problem. Now Problem is, website’s several functions are getting stuck while executing it like, uploading images, using Buddha Panel Saving option, etc.
Hi.,
Thank you.
We have replied to your mail. Please have a look.
Regards., DesignThemes Support.
Hello I am starting a holiday business in Sri Lanka. Only to list hotels from Sri Lanka. I have already registered my business, domain name and hosting. I am looking for a Wordpress theme to set up my website. your theme looks very good. But I dont think it is in Wordpress. So how do I do the installation? I have few questions before I purchase.
1) Can I customermise this only to list hotels in Sri Lanka?
2) Does it allow hotel owners to sign up and list their property? Or do I need to list them? (as admin)
3) What are the payment options? Does it support Stripe and Paypal?
4) When a booking is made and customer makes the payment. Who receive the money? Does it go to hotel owner or Admin(me)?
5) Does it have the options to pay the full amount or a deposit. Can it be set up for all the bookings only deposit to be paid.
6) Can the deposit amount be change to a percentage of booking. (ex 10% or 12%)
7)Does the hotel owners and guest have dash boards where they can check their bookings received and bookings made.
Can you explain how the booking process works. Is it as follows. a) hotel owner list the accommodation.(Does a email come to admin a new hotel/ room is listed) b) Guest come and make a booking. c) email goes to hotel owner and guest and admin regarding new booking. d) Hotel owner logs in to his dash board and approve/decline booking e) Guest and Admin receive email regarding booking confirmation/decline. f) if booking is approved. guest logs into his dash board and pay the booking fee/deposit g) email goes to Admin, hotel owner and guest with booking detail and confirmation.
9) Or when a customer send a booking does it go as a confirmed booking and for customer to pay online.
10) Is there a dash board I (Admin) can see all the bookings and website demographics. Where I have admin control.
11) Will this support about 1000 accommodations. Thanks
Hi.,
Thank you for your interest on our theme .
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup than Just purchase the theme then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
1 ) Yes , it is possible.
2 ) As of now we don’t have that option . Admin only handle the hotels.
3 ) For payment modules detail refer this link http://support.wedesignthemes.com/knowledge-base/trendy-travel-payment-modules/
4 ) You can save the paypal account info http://prntscr.com/kyilsj that corresponding details holder will receive the amount.
5 & 6 ) We don’t have a option for deposit .
7 ) We don’t have this feature.
8 to 11 ) Actually we don’t have hotel owner concept in our theme. So admin only handle all process.
Regards., DesignThemes Support.
Does this theme really work very slowly ??
Can you test the script ?? I’m from Poland
Hi.,
Thank you for contacting us.
For the purpose of the demo we have included all the images and all the content, so it will take little bit slow to load the theme.
After purchase and install the theme you can customize the site and optimize the images then add catchy plugin to increase the theme speed.
https://www.pingdom.com/ http://prntscr.com/kznqdk https://gtmetrix.com/ http://prntscr.com/kznq70Refer : http://support.wedesignthemes.com/knowledge-base/how-to-increase-the-theme-speed/
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi there. I am trying to remove the payment gateway option on the hotel booking forms. Please assist in removing the payment option.
Hi warrendaniel.,
If you want to disable the paypal option in the payment section, just add this css code in Dashboard > Trendy Travel > Integration > Custom Css. Change the color as per your needs.
.dt-room-wrapper ul li:nth-child(1) { display: none; }
Regards., DesignThemes Support.
Hi, Pre-sales question, is this theme compatible with this Calendar plugin, https://codecanyon.net/item/calendarize-it-for-wordpress/2568439 Also this theme includes The Calendar Events, or have to purchase that separatly And it doesnt include Visual Composer right? It has its own builder. Thanx
Hi.,
Thank you for your interest on our theme.
1 ) Calendar plugin : We have not tested our theme with any third party plugins other than the plugins listed in the theme page. So we cannot guarantee for that plugin to work with our theme.
2 ) Yes , our theme comes along with the event calendar plugin.
Plugin Link : https://wordpress.org/plugins/the-events-calendar/
But our theme comes with the events calendar free version. The pro version of events calendar is a premium plugin and you need to purchase it. It is not included with the theme.
3 ) No , our theme comes along with visual composer builder . But Visual Composer page builder works with only newly created pages , you cannot edit the Demo contents with Visual Composer. You can create new pages with Visual Composer plugin.
Regards., DesignThemes Support.
Hi… we dont import the theme settings and files..because your online demo link is error link.. How can we use this theme
Hi.,
Sorry for the inconvenience cause ,
You can import our demo via unyson plugin . Kindly refer this knowledgebase link http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If you are looking for basic installation and setup then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Regards., DesignThemes Support.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
i send ftp and wp login informasion.Thanks so much
Hi.,
1 ) We can’t connect your FTP ,
We are from India. So, kindly unblock the Indian IP or any security features. Our IP will be changing periodically – 103.207.13.198
2 ) We have checked your site and event link working fine.
Ref : http://recordit.co/myqBQfrkpA
Regards., DesignThemes Support.
1) ftp is worked fine.You can try your transactions again without TLS.
2) Event is work fine.I want to open another page when I clicked on it.I want to open the TOURS PAGE when I click the event on the homepage. For example ; https://ibb.co/i2MczK https://ibb.co/kEHHzK3) i send the ftp informasion again.
Hi.,
1 ) Sorry but still we are facing the same issue ,
Ref : http://prntscr.com/l21qwt
Without FTP details we can’t move forward. So kindly contact your hosting team regrading this issue.
2 ) Event Page Customization: As of now it is not possible.
Regards., DesignThemes Support.
sorry, test again please.i send web ftp informasion
Hi.,
Still we can’t connect your FTP . Kindly send us your cpanel details . And also we have tried file manager plugin in your site . But it does not display any error. So kindly share your error log file also.
Regards., DesignThemes Support.
i send cpanel informasion
Hi.,
Yes , we received your CPanel details. We are checking on the issue. Will let you know once we fix it.
Regards., DesignThemes Support.
responsive-styled-google-maps Now is active but work.
Hi.,
But still when responsive google map page causes the same issue ,
Ref : http://prntscr.com/l243m9
And we have temporarily fixed the issue on your contact page http://prntscr.com/l243wf
Regards., DesignThemes Support.
1) Are the necessary server-side necessary interventions related to the subject provided, can you remove the plugin and try again?
2) my site is too very slow
Thanks
Hi.,
1 ) When we have tried to deactivate that plugin , it causes the same issue. So , kindly contact your hostin team.
2 ) Kindly refer this link for how to increase the theme speed ,
http://support.wedesignthemes.com/knowledge-base/how-to-increase-the-theme-speed/Regards., DesignThemes Support.
okay.
1) I want my visitors to email me when they send messages.Messages are not being delivered. can you make mail settings? for this mail ; info@wantinitravel.com
Hi.,
Get into Admin Panel > Settings > General > there you can change the mail ID http://prntscr.com/l2hhzk
Regards., DesignThemes Support.
hi i want to change but the confirmation message does not come
Thanks for answears
i check the spam folder.No message.
Hi.,
Make sure your mail server is configured properly with your hosting team. ( Because we have added some test mail script in your site . We have not received those mail also. )
Regards., DesignThemes Support.
no problem with hostingle
your theme has a problem
hi
Can you share test mail link on my hosting ?
share test mail on my hosting ; http://www.wantinitravel.com/form1/form.htm
Hi.,
Our test link – http://www.wantinitravel.com/mail.php here it displays “Message sent successfully… ” But still we have not receive any mail.
Ref : http://prntscr.com/l2sy25
And we have activated SMTP plugin in your site , we have not received those mails also . Because it causes the below issue.
Ref : http://prntscr.com/l2szov
Regards., DesignThemes Support.
Thanks for help.
it is our test link for mail : http://www.wantinitravel.com/form1/form.htm it is work for me
Hi.,
We have configured the same settings under Settings > Easy WP SMTP > SMTP Settings , But when we have tried to send test mail causes this issue.
Ref : http://prntscr.com/l2u5js
Regards., DesignThemes Support.
smtp mailler is work. ref 1 ) http://www.wantinitravel.com/wp-admin/options-general.php?page=smtp-mailer-settings&action=test-email
Hi.,
1 ) General MAIL ID change confirmation mail issue resolved. Please have a look.
Ref : http://prntscr.com/l3gc2z
2 ) Contact form issue also resolved. Please have a look.
Ref : http://prntscr.com/l3gcfn
Regards., DesignThemes Support.
Thank you very much for your help
Hi.,
You are always welcome to ask us your queries and we are ready answer it with pleasure.
You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Hello
Messages are not being delivered to our email (info@wantinitravel.com)
ref1 : https://ibb.co/eND3Ff
ref2 : https://ibb.co/ejPX80
Hi.,
We are checking on the issue. Will let you know once we fix it.
Regards., DesignThemes Support.
Hi,
I would like to change one of these icon boxes into yellow, but it looks like the theme only has purple, pink, blue, and light blue. How do we add or enable yellow?
Ref: https://www.screencast.com/t/yXjP08O9l5tt
I look forward to your quick reply.
Many thanks,
Hi.,
Thank you for contacting us.
Please refer the attached video : http://recordit.co/L0S8YOuncf
Get into Admin panel > Appearance > Travel Agency Option > Integration > General > Custom CSS > Enable Custom CSS > Yes > Paste the below css code inside the text area > Save All.
.dt-sc-ico-content.type11 .icon { background: #fade03 !important; }
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Thank you, we look forward to helping you!
Ratings: If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Hi rsriram,
Thank you for your reply. The code makes all the icon boxes yellow. I only wanted to change the color of one (1) icon box—say the first one. The rest are already fine with blue, green, and pink respectively.
I look forward again to your reply.
Many thanks,
Does this template have a version of HTML5?
Hi.,
Thank you for the interest in our theme and contacting us.
Sorry, we do not have the HTML version of this theme. We only have the wordpress version.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi team, I have these questions:
1-Paymenths methods: Only paypal is vailable or we can add others ? 2-I would like to offer in the same site tours from different countries and locations so I would like to show the information separated by countries, if it is possible ? how can we manage this using this template ? 3-Tours agenda: I work with different tour guides that manage their agenda by theyrselve so I have to allow them to manage availavility in the plattform. 4-languages: Can I translate the site in other languages ?
Thanks
Hi.,
1 ) Kindly refer this link for payment details ,
Ref : http://support.wedesignthemes.com/knowledge-base/trendy-travel-payment-modules/
2 & 3 ) As of now we don’t have that option.
4 ) Yes , you can . If you want to use multilingual site then you have to use WPML plugin. ( Which does not come along with our theme. )
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
I don’t have it. He said he is planning to buy if the above said feature is there.
I have send you the purchase code as message already.
Hi Arun.,
In mobile devices the search box will look as screenshot only http://prntscr.com/l6lfh6 Please have a look.
Regards., DesignThemes Support.
This comment is currently being reviewed.
Hi arun2006th.,
It is not possible to keep the search feature inside the slider in mobile devices.
Regards., DesignThemes Support.
Thats what I thought. Thanks for nothing.
Thank you.
This comment is currently being reviewed.
Is it compatible with the Arabic language? RTL?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, Our the supports and compatible with RTL Languages (Arabic -Multi languages).
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Can I add flight, car, cruise to search filter
Hi.,
Thank you for purchasing our theme.
Sorry, You can’t add these items into search filter, you need to customize the ore file to add these items instead of hotel, rooms and places.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
I can’t load the theme. How to install theme with ftp?
Hi.,
Please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Go to Dashboard > Appearance > Themes – > Add New > Upload Theme > Browse the actual theme zip file and install the theme.
Note: Don’t install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation, child theme etc. So unzip package and find actual theme folder then install theme.
If your WordPress up-loader does not work. Please connect your server via FTP Go to WP-folder -> wp-content -> Themes – > Paste actual theme directory folder via FTP.
After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click “Activate” button to activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins, deactivate all the external Plugins other than the theme recommended Plugins.
For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video: https://www.youtube.com/watch?v=Zt33ypi2uno
Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, WordPress Shortcodes, Sliders, Events and so on) it will affect the core builder files and Visual Composer modules.
So kindly deactivate all other extension from unyson and deactivate the plugin after import the demo content.
We have offer a setup service as free of cost for basic installation and import the dummy data. If you are looking for basic installation and setup only means we can able to help on this with free of cost.
If you found any difficulties to import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., DesignThemes Support.
I used the Unyson plugin. The quality of the photos looks very bad. Can you upload the theme?
Where do I send my information? I sent you a message but I didn’t get a feedback.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
