designthemes

designthemes supports this item

Supported

1660 comments found.

hello, I have a problem with the package. how can I fix it? http://deeradventuregroup.ir/wp-content/uploads/2017/12/view.jpg
rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

Hi, please I need a quick answer. A client bought this great theme, but just one issue. According to her the first guy who designed the website added is, not she wants to remove it. I have searched some files but can’t find it.

How can I remove it? See attached image https://www.apartments-rijeka.com/wp-content/uploads/2017/12/1.png

rsriram

rsriram Author Team

Hi odebright.,

Yes we can help you in it. Please confirm your purchase code through the right bottom form @ http://themeforest.net/user/designthemes so that we can check and let you know.

Regards., DesignThemes Support.

during the new registration,activation email is send to my customer. but when he click the link by opening his email id, a page open by showing with an error

https://www.flakytravel.com/activity/1fzIFWTFylNB0fGpPUH5O7JGqz35EHAZ/

404! Page not Found The page you are looking for is not here!

Sorry, the post you are looking for is not available. Maybe you want to perform a search?

so i request you please, how to resolve this problem

rsriram

rsriram Author Team

Hi.,

Make sure that you have created a activate page and assigned under Admin Panel > Settings > Buddy Press > Pages.

Refer : http://prntscr.com/hryawg

If not kindly assign the page and check out the issue.

Regards., DesignThemes Support.

Hello, I need your help. I just made the payment by mastercard, and when I give to pay I get an error and does not download and the problem is that I discounted the value of the theme anyway, please can you help me or how can I download if I already discount it from the card?

Hi web-studio-chile.,

Please contact envato support team regarding your issue, since they can only help in the issue related to the payment of the theme.

Regards., DesignThemes Support.

Please send me the update of WPBakery Page Builder

Hi.,

We have sent the files to your mail. Please have a look.

Regards., DesignThemes Support.

Does it works with Page Beaver builder?

Hi Smetanin.,

Thank you for your interest on our theme.

Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme We have our own awesome page builder. So, you can easily drag and drop our modules.

Regards., DesignThemes Support.

Hi, Despite so many attempt it is really hard to find your support link. We are facing issue with Package section as we want to move that page to contact us page. How can we do that? Also Under woocommerce chunk on the same package page there is an option advance where we can enter further details about the package like inventory, facilities etc. We are trying to do that but all are coming into single page with center aligned. Do know what is wrong with it. Please help us on urgent basis so that we could insert other pages as well. Check link – http://globalglimpsetours.in/package/jim-corbett-park/ for your reference.

Please help!

Hi.,

1 ) Our support forum link, http://wedesignthemes.com/support/forums/ you can login here.

2 ) Do you want to display the packages under the contact us page, then you can use package module,

Refer : http://prntscr.com/i3v8x2

Else you are referring to some other issues, and then let us know with some screenshot so that we can help you better.

3) Just add this css code in Dashboard > Trendy Travel > Integration > Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

 .shop_attributes td p { margin-left: 10px; padding: 8px 0; text-align: left; } 

Refer : http://prntscr.com/i3vd86

If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Hi, see my website wandelreizen4you.nl the slider is blurred by using an animated gif picture. The layerslider can’t upload an mp4 version in order to have a sharp video in the layerslider. How to play an mp4 format in the layerslider? Can you help me?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

Thanks for the sending email. But it does not having attachment of WPBakery Page Builder. So please resend the same with latest version to my email address

rsriram

rsriram Author Team

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Hi. I’m having a problem with my theme. I just install the theme, import the demo content and now my page is broken. Please help. TQ

rsriram

rsriram Author Team

Thank you.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Hi, how to activate LayerSlider and Visual Composer?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

The plugin is already activated and please ignore the message that is showing in your dashboard. Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins

Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Hola, los felicito por este gran template, quisiera pedirles ayuda ya que en el modulo de administración no aparece el editor (Page-Builder) lo cual dificulta la edición del template.

No se si es que se desactivo algun modulo o algo esta fallando con las nueva actualizaciones, agradezco me puedan ayudar.

Link del fallo: https://goo.gl/3K2qeB

Un gran saludo from Colombia,

rsriram

rsriram Author Team

Hi.,

This is not an error message. This notification appears in your dashboard for updating the page builder with latest updates. Once you update that option mentioned in the notification and after that closing that notification, it won’t appear again.

Ratings

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Hello, This procedure has already been carried out and it does not work, the alert keeps appearing, in addition the page builder does not work, only the code that is complex to edit appears.

We appreciate the support,

rsriram

rsriram Author Team

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

How to add 2 columns titled boxes?

rsriram

rsriram Author Team

Hi.,

Kindly watch the following video to get a clear view about adding 2 columns titled boxes.

http://recordit.co/cArnWPxa7H http://prntscr.com/i9hfhf
[dt_sc_one_half id="column_data" first]
Content
[/dt_sc_one_half][dt_sc_one_half id="column_data" ]
Content
[/dt_sc_one_half]

If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.

We hope you had a great experience with our theme and support. Please rate the quality of service you received, visit below video link for how to rate our theme:

http://recordit.co/YqdTBuEJRm

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Regards., DesignThemes Support.

Hi, We are a travel agency based in southern Turkeuy and we are renting holiday villas. We are now looking for a new theme for our redesign Project. We liked your theme but we need following questions just to be sure if this theme can provide all the functions we need. Could you please answer following questions to find out?

- Customer should be able to purchase “extra services” with their reservation or aftwerwards like airport transfer, car rental, daily excursions, catering and baby crib etc.

- We need website to work on TR, EN and RU so it should be wpml compatible.

- We definetely need wocommerce as the customer will make purchases. And we need credit card and bank transfer options as payment methods. I believe this is an existing woocommerce function.

- Customers should be able to pay in their currency of choice of Turkish Lira, Euro, Dollar or Pounds. Is this an existing function of woocommerce or do we need an extra plugin?

- We need terms & conditions pages for customers. I believe this is something can be done and set in woocommerce.

- We need 3 different login roles:

1. Admin login: This role is for us. With this we should be able to manage content, reservations, users and e-commerce. This is substantial function with all the wordpress themes. So, there’s nothing to worry about this role.

2. Service provider login: This role is for the villa owners. We don’t own all the villas. We also rent out others’ villas. So, with this role, villa owners should be able to view check in and check out detail, extra services purchased, payment details and transfer details. This role only need to view these details. They are not to edit anything. All we need is to Show indicated details to this role on their account page.

3. Customer login: This role is for the customers who rent villas for their holidays. They should be able to check availability of the villas, make reservations, make payments and change/edit their reservations on their account page. I believe this is also substantial wih many themes. Thanks in advance for your guidance. I hope your theme cater to our needs.

Best, Aybars

rsriram

rsriram Author Team

Hi.,

Thank you for your interest on our theme.

1 ) Yes, you can add a extra services and charges.

Refer : http://prntscr.com/ibtn1r

2 ) Yes, our theme is fully compatible with wpml plugin.

3 ) Yes, our theme is fully compatible with woocommerce plugin, and our theme is compatible with woocommerce extensions, so you can also use all woocommerce supported extensions.

4 ) As of now we have only admin login alone.

Regards., DesignThemes Support.

Hi, I’m having problem saving the layerslider plugins. There is an error saying that I dont activate the layerslider yet. Need to activate. Please help.

One more thing. How to remove a section above the footer that have the social media links and the best summer logo? I just want to edit that section. Change it to another logo and info. TQ in advance.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Your Plugins are already active. No need to enter the license key to activate the plugin files. kindly Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.

Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.

For remove a section above the footer that have the social media links and the best summer logo:

Watch the following video to customize the footer social media and best summer logo

http://recordit.co/yDxe8r8wHU

If you found any difficulties, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.

We hope you had a great experience with our theme and support. Please rate the quality of service you received, visit below video link for how to rate our theme:

http://recordit.co/YqdTBuEJRm

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Regards., DesignThemes Support.

Does this theme have multi-vendor capabilities?

rsriram

rsriram Author Team

Hi donavan_burgess.,

Can you please be more specific about your query about multi-vendor capabilities so that we can help you better.

Regards., DesignThemes Support.

Hi,

I’m interested in that theme. Can you tell me if it comes with a database of hotels? E.g. hotels in NYC, hotels in Berlin etc. Is there an easy way to import that information?

Thanks.

rsriram

rsriram Author Team

Hi Chaoguo0.,

1) Sorry our theme does not comes with the database of hotels.

2) You need to add it from wordpress backend one by one.

Regards., DesignThemes Support.

Hi the premium support forum is not available and displaying the message: Sorry currently no items found. Please try again some time. Please can this be checked, thanks.

rsriram

rsriram Author Team

Hi JDDiscount.,

Our support site is back and you can access it from the following link.

http://support.wedesignthemes.com/forum/travel-restaurants-hotels/trendy-travel-wordpress-theme/

Regards., DesignThemes Support.

Hi, Woocommerce allows cropping of the catalog images but not the main product image. Do you have code to crop to the main product page image to 1:1 square dimensions? Thanks

rsriram

rsriram Author Team

Hi.,

Please be more specific about your query with some video / screenshot so that we will help you better.

Regards., DesignThemes Support.

ok,thanks, I’ll post in the main support forum

rsriram

rsriram Author Team

Hi.,

Thank you.

You can post your queries from the following forum link.

http://support.wedesignthemes.com/forum/travel-restaurants-hotels/trendy-travel-wordpress-theme/

If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi, I want to change the icons color in the icons box. There is a field for inputing color codes, but nothing works. All colors are defaulted to green. I want to change to color: #0103b6 Thank you.

rsriram

rsriram Author Team

Hi.,

You are always welcome to ask us your queries and we are ready answer it with pleasure. Have a look at the video for the rating process.

http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance.

Regards., DesignThemes Support.

I have made the changes. But how to change the hover effect as well? The round background to be blue and the icon becomes white while hover. Now the hover effect is still green. Can you tell me which css file should I look into if I want to do any custom css myself? I will not change the current css file. But with that I can create my own custom css script. Thank you.

rsriram

rsriram Author Team

Hi.,

Kindly send us the page link,where you have issue. So that we will have a clear look from our end. Then we’ll help you to get rid of it.

Regards., DesignThemes Support.

a pre-purchase question does your theme support I have no any knowledge am searching for a theme which is easy to customize I also searching for a theme which is fast loading. The features of my agency are trekking, tour, hotel booking. and want to include things to do near the hotel and offline booking too. can I do with this theme?

rsriram

rsriram Author Team

Hi ChhetriPratap.,

We do not have trekking feature in our theme. We do have only Hotels, Packages and places in our theme. The hotels can be booked from “pay at arrival” option which sends a mail to the site administrator.

Regards., DesignThemes Support.

http://trendytravel.dttheme.com/event/mountain-trekking/2019-12-29/ can I make a page like this one which is related to trekking.

Hi.,

Thank you for your interest on our theme.

You have referred the events page, our theme comes along with the events calendar free version plugin so you can easily create a page like those trekking events.

Regards., DesignThemes Support.
by
by
by
by
by
by