38 comments found.
Hello Support Team
I have already purchased TrendyMag – WordPress News Magazine & Blog Theme by other account but I have one question? Can I use same theme on multiple website ? Actually my Client have 4 blogger website and they want to use same theme all of them so it can possible to use same theme with different demo import there is no issues ??
Please let me know Asap it’s urgent.
Thanks!!
Hello,
Here is the details about license – https://themeforest.net/licenses/standard
Can users enter news? For example, can people who are members of my site enter news?
What is demo user login?
Hello,
No, every user cannot publish news, you need to change user role, example – Editor.
Demo user login is not available.
Thank you.
Hi Pre sale Question Header Banner Ads is not working in Mobile Version is that any way it will work if so Please let me know so that I can go ahead with this theme
Hello,
Yes, you need to add some CSS code to visible on mobile.
Thank you.
how i change read more button text? i cant find
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center (https://trendytheme.net/support/) and include your website URL and one of our support agents will assist you.
Regards
Hello,
Would you please share your site credentials at our email to check the issues?
Best Regards
In the current version, the menu does not work on mobile. Are there any updates coming out to address this?
Hello,
Would you please share your site URL at our email(trendytheme.net@gmail.com) to check the issues?
Best Regards
Wow. Thank you for the response. Having gotten the theme off of elements, we weren’t expecting any support (we’ve purchased others by TrendyTheme on here based on our experience with the elements version – so that works).
We diagnosed and figured it out. Using caching via Cloudflare and alternatively page caching via WPOptimize, we were running into the issue. We ended up changing a couple of the files and javascript filenames and all is well.
Keep up the phenomenal work.
Why can’t I install the WPBakery Visual Composer plugin?
There was no problem I had set up the theme before. But I can’t install it now (WPBakery Visual Composer) and the theme is not available.
can’t import demo.
Hello There,
Thank you for contacting us. Please contact to our support forum => https://trendytheme.net/support/ and you have to login by your Envato account => https://prnt.sc/qicd33
Our support experts are ready to assist you.
Best Regards
Hi there what is the best resolution for banners? I want to setup my Blog but I cannot find a px size for the Banners. Any Advice?
Honest regards
Hello there,
We have specified the banner size in TrendyMag options in your WordPress dashboard. See the link => http://trendytheme.net/doc/trendymag/assets/images/add-setting.jpg
Best Regards
Hi! I’ve got an issue with the plugins. As soon as I activate them, my Backend and the site itself get totally slow. I already tried to activate one after another, but I couldn’t check which one is slowing everything down because it used to happen random. What should I do?
Hello,
Please share us your site credential at our email(trendytheme.net@gmail.com) to check the issue and also share us your theme purchase code.
Best Regards
To be very honest , This Theme looks good but the coding is not user friendly for those of us who have no idea , how to edit codes whatsoever. I haven’t been able to use my theme ever since I bought it because I don’t seem to find the possible way out to upload my own logo. All I see is Trendy mag at the logo side whether I upload a logo a thousand times . I don’t know Hot to get rid of the trendy mag logo since I have no idea about how to edit codes. I am being forced to use a wordpress default theme after spending almost $50 on this theme.I wont recommend this theme for any one who knows nothing about editing themes
Hello,
You don’t need to edit any code to showing the logo. Maybe your display is retina display. If you have retina display then you have to use the retina logo. Otherwise the default TrendyMag logo will be shown.
Please upload your logo from logo settings and also upload the retina logo. See the screenshot – http://prntscr.com/nk10fl
If you still facing the same issue after trying above process then share your site admin access at trendytheme.net@gmail.com. Our support team will help you to fix that issue.
Regards.
Hello.This template is very good to add the next update to the download box!
Hello,
Thanks for your compliment. Can you please elaborate the question?
Regards
This downloaded box has been defined? For example, you could put it in the form of content with the download box; for example: In the content download link number 1
Please answer me Add the download box to this template..I have to buy
Hello,
We will add it in our next update. You can buy it now. If you need urgent, please contact to our support team(trendytheme.net@gmail.com)
Regards
Scores 0 for me, interesting its not till i install the theme and try and import a demo layout i get the message: max_execution_time=300, max_input_time=600, max_input_vars=5000, memory_limit=256M, post_max_size=48M, upload_max_filesize=48M. So useless.
Hello,
Generally default WordPress has some upload limitation that is why we recommend to increase the values from php.ini and we described the whole issue in the theme documentation => http://prntscr.com/n2bikv
We can help you to install the theme so please share us your site credential at our email(trendytheme.net@gmail.com)
Kind Regards
Hi,
How can I remove these “Like This”, 25 sec, read etc. entry meta from single post?
Regards Mark
Hello,
Here is the instruction to change entry meta => http://prntscr.com/maf0lz For more assistance, Please contact to our support forum => https://trendytheme.net/support/
Best Regards
Thanks. I tried this option but it did not work. Maybe you could tell me which file from Trendymag Theme folder i need to edit to remove entry meta from single post?
Please share us your site credential at our email(trendytheme.net@gmail.com) to check the issue.
Hello,
You may try it by yourself. Here’s the file location: Trendymag => single-loop.php(http://prntscr.com/mafwxx)
Best Regards
It works now. thank you very much for your help!
You are welcome. Feel free to ask any further questions regarding this theme. Regards
The theme currently changes the post tiltle to have caps for each work ie “The Post Example”. I need to have this not happen and have my titles look like “The post example”. Where do I change this?
Hello,
We are not clear your question properly. Please elaborate the question and share us your theme purchase code at our email(trendytheme.net@gmail.com)
Best Regards
Hello! I’m using this theme, but I wasn’t able to import the demo “home-nine”. There is some place that I could make the download?
Hello,
Thanks for your comment. At first purchase our theme from here then we will help you to import the demo(home-nine).
Best Regards
Hello! I already have the theme, I’m using the envato elements.
By which name have you purchased?
With this account, I’m using envato elements! -> https://elements.envato.com/
Please share us your site admin access at our email(trendytheme.net@gmail.com) to import demo nine.
Regards
Hello,
In the next update, would it be possible to have the following options: 1-Allow not to display the image highlighted in the article. 2-Have the TrendyMag Popular Posts widget but adapted to recent publications? Because the TrendyMag Latest News widget does not have the same design as the other.
Thank you! (I took the Theme on Envato Elements.)
Hello,
We will try to add those features.
Thank you.
Presales question: does this theme work with WP 4.9.6? Also, how many plugins have to be installed to look like the demo? Thank you.
Hello,
Yes, The theme works with WP 4.9.6. There are 6 plugins need to look like our demo and all plugins will get with theme by free.
Best Regards
Hello,
Would you please send an email to our support(trendytheme.net@gmail.com) and also send your site admin access to check that issue. One of our expert will contact with you as soon as possible.
Kind Regards
Please check your email.
WPBakery Visual Composer cannot be downloaded. Are you working on a fix?
Hello,
Would you please send an email to our support(trendytheme.net@gmail.com) and also send your site admin access to check that issue. One of our expert will contact with you as soon as possible.
Kind Regards
’’’’what is the problem (An error occurred while installing Slider Revolution),(An error occurred while installing WPBakery Visual Composer)’’’’’
http://trendytheme.net/demo2/plsrc/trendymag/revslider.zip http://trendytheme.net/demo2/plsrc/trendymag/js_composer.zipthere is an error occured when i clicked on the links (2 links) Would you please help me… best regards….
eklentiler kurulmadı hata verdi. lütfen hesabıma hata vermeyecek yeni bir güncel tema yükler misiniz.
Hello,
Would you please send an email to our support(trendytheme.net@gmail.com) and also send your site admin access to check that issue. One of our expert will contact with you as soon as possible.
Kind Regards
