they revoked my license code even when i have 3 months of support remaining , when i asked them to solve their multiple bugs when it said wpml support and loading time for their assets to be corrected , i would prefer not to say this publicly here , but they left me no choice .
Author response
Hi.,
We are all ready to help you resolve all the issues. Please let us know what the issue is with our theme so that we can address and resolve the problem.
Kindly, share your issue with some screenshots or short videos so that will check and let you know the solution.
Regarding the Refund, We do not set the terms and conditions for refunds, they are set out by Envato exclusively => https://bit.ly/2poAHsz
Thank you, we look forward to help you!!..
Support with fast response and quick problem solver. Excellent theme
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Not properly documented very difficult to develop with this theme
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
